Quick and Complete

Roadrunner Markets refines its retail operations with the addition of a c-store prototype, a renewed commitment to foodservice and a firm emphasis on customer service. By John Lofstock, Editor. At a time when customers demand fast service, quality foods and convenient locations, Roadrunner Markets is pushing ahead with a retail strategy that would make even [...]

Carving Out a Sandwich Strategy

While branded and proprietary foodservice programs get a lot of attention at retail, prepared sandwiches have quietly—and profitably—filled a valuable niche for retailers. By Marilyn Odesser-Torpey, Associate Editor. Sandwiches and wraps are a $2.7 billion category and sales are expected to remain strong through 2014, according to a 2011 report from foodservice research and marketing [...]

Cultivating Loyal Customers

Savvy c-store operators are using loyalty programs to improve merchandise planning and forecasting to spur long-term growth. By Howard Riell, Associate Editor. Loyalty programs, when administered well, offer c-store retailers solid benefits—the ability to react to trends quickly, make more informed decisions, improve cost effectiveness and aid in merchandise planning and sales forecasting. “Loyalty programs [...]

Data Security Spurs Advancements In Loyalty

As loyalty programs evolve, ensuring customers that their private information is secure and being used appropriately is essential in gaining their trust. By Erin Rigik, Associate Editor. The secret to succeeding with a loyalty program in 2012 is to make sure you’re offering customers value on their terms, while also ensuring them that their information [...]

Dispelling the Myths of Tobacco Control

A response to the recent misleading “Deadly Alliance” report implicating convenience stores. By Seth A. Mailhot, Special Counsel, Sheppard Mullin Richter & Hampton LLP. This is the first of what will be a continuing series on the regulation of tobacco retailing. In future articles, I will address the U.S. Food and Drug Administration’s (FDA’s) regulation [...]

Servicing Customers in a Jiffy

Jiffy Trip is preparing to unveil a convenience store prototype in Oklahoma and has its sights set on acquisition opportunities. By Erin Rigik, Associate Editor Jiffy Trip is gearing up for a busy year. The 28-store chain  based in Enid, Okla. is scouring the market for acquisition targets to fulfill its lofty plans to grow [...]

  • New Products

  • Bone Free Ham

    Bone Free Ham

    Tyson Deli, a subsidiary of Tyson Foods  Inc. introduces both Russer and Wilson Ham Off [...]
  • Fruit Punch in a Box

    Fruit Punch in a Box

    CRYSTAL LIGHT promotes its new bag-in-box liquid concentrate lineup with CRYSTAL LIGHT Fruit Punch. Convenience [...]
  • Vending Organic Coffee

    Vending Organic Coffee

    Recent studies from the Harvard School of Public Health find that 54% of American adults [...]
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  • IPCA Limits Violence In Its C-Stores

    IPCA Limits Violence In Its C-Stores

    Indiana Petroleum Marketers and Convenience Store Association has partnered with OSHA. The Indiana Petroleum Marketers and Convenience Store Association (IPCA) is hoping to limit violent injuries and fatalities at convenience stores throughout the state. IPCA has signed an agreement with the Indiana Department of Labor to promote this specific effort. The Indiana Department of Labor [...]

  • Hoshizaki Hosts Wounded Warriors Project Golf Tournament

    Hoshizaki Hosts Wounded Warriors Project Golf Tournament

    Event raises $20,000 for injured service men and women. For the second consecutive year, Hoshizaki America Inc. hosted a scramble golf event benefiting the Wounded Warriors Project: an organization that raises aid for severely injured service men and women. The event was held on Friday, May 11 at White Water Country Club, Fayetteville, Ga. More [...]

  • 2012 Farm Bill Hearing Excludes Sugar Reform Discussion

    2012 Farm Bill Hearing Excludes Sugar Reform Discussion

    “We are disappointed that the Agriculture Committee denied our request to testify at either of the commodity hearings,” says NCA president. The House Agriculture Committee Subcommittee on General Farm Commodities & Risk Management finished two days of Farm Bill hearings today with no mention of the outdated and costly U.S. sugar program.  The National Confectioners [...]

  • MAPCO Express Adds Odysii Suggestive Selling Platform

    MAPCO Express Adds Odysii Suggestive Selling Platform

    “Every transaction represents a new opportunity to create an optimal shopping experience for our customers,” says president of MAPCO Express.  MAPCO Express has partnered with Odysii Inc., a global provider of marketing intelligence software solutions for one-on-one marketing and suggestive selling at the point-of-purchase. MAPCO is using Odysii’s suggestive selling platform to take suggestive selling [...]

  • Love’s Travels To Davenport, Iowa

    Love’s Travels To Davenport, Iowa

    Love’s to open a “state-of-the-art” travel stop in Davenport, making it the third Love’s store in Iowa, says Greg Love. Loves is building a new convenience store and fast food restaurant in the Eastern Iowa Industrial Center in northwest Davenport. Love’s Travel Stops will build the new facility in the industrial park on Northwest Boulevard, [...]

  • Boyds Coffee Welcomes New COO

    Boyds Coffee Welcomes New COO

    Larson brings a range of experience from reducing operating costs to enhancing customer service. Tim Larson has joined Boyds Coffee as chief operating officer, bringing more than 25 years of experience in procurement and business leadership. “I am extremely confident in Tim’s ability to rapidly create operational efficiencies that will benefit our customers,” said Jeffrey [...]

  • Jacksons Food Stores Works With Acumera for Information Security

    Jacksons Food Stores Works With Acumera for Information Security

    Jackson’s Food Stores turns to Acumera for all of its network integration and management, says Patrick Abernathy. Meridian, Idaho-based Jacksons Food Stores Inc. chose Acumera to manage its network and connections with the chain’s 200 retail locations with more than 1,900 store systems. With Acumera, Jackson’s Food Stores will have more information security, connectivity and [...]

  • Sunshine Gasoline Gets Media Solutions from Gilbarco Veeder-Root

    Sunshine Gasoline Gets Media Solutions from Gilbarco Veeder-Root

    Applause TV canvasses Sunshine Stores in the Miami market. Miami-based Sunshine Gasoline Distributors Inc. has chosen Gilbarco Veeder-Root’s Applause TV with Outcast as its digital forecourt media solution for most of its 300 plus company-owned and dealer sites. The rollout will include new dispensers and retrofits for existing dispensers. “We have proudly been purchasing Gilbarco [...]

  • Breaking News: 7-Eleven Acquiring Open Pantry

    Breaking News: 7-Eleven Acquiring Open Pantry

    7-Eleven Inc. is in negotiations to acquire most of the Open Pantry Food Marts of Wisconsin chain, a move that would give the c-store behemoth with 6,800 stores across the U.S. a foothold in Wisconsin, where it currently has no stores, the Milwaukee-Wisconsin Journal Sentinel reported. 7-Eleven has reportedly applied for licenses for Open Pantry locations [...]

  • PCI SSC Introduces QIR Certification Program

    PCI SSC Introduces QIR Certification Program

    Council to provide training on secure installation of payment applications to support merchant PCI DSS compliance efforts. The PCI Security Standards Council (PCI SSC), a global, open industry standards body providing management of the Payment Card Industry Data Security Standard (PCI DSS), PIN Transaction Security (PTS) requirements and the Payment Application Data Security Standard (PA-DSS), [...]

  • Valero Brand Comes To Stations In Kentucky

    Valero Brand Comes To Stations In Kentucky

    Somerset-based Southern Petroleum converts 26 stores.  Motorists in north central and southeast Kentucky are seeing new teal-and-yellow signs going up at gasoline stations now that Valero has expanded its presence in the region under an agreement with Somerset, Ky.-based distributor Southern Petroleum, Inc. Twenty-six Southern Petroleum properties have undergone or soon will undergo conversions to [...]

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