CSD/NAG Idea of the Day: Upsell Contests for Employees

Lit Light BulbToday’s idea of the day:

Move tobacco accessories by incentivizing employees to upsell an accessory with every purchase.

Consider running a contest with your associates to see who can upsell the most lighters, rolling papers or e-liquids/cartridges to ensure they’re letting customers know these accessories are available every time they buy a tobacco product. Set a timeframe for the contest and offer a small prize for the winner. Then see how many more accessories your stores sell that month.

Do you have an idea to share? Email Erin Rigik Del Conte at edelconte@csdecisions.com.



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