Emerson Introduces Smart Dispatch Service

Emerson Climate Technologies released a new service called Smart Dispatch, which drives maintenance savings by reducing unnecessary dispatch events through root cause analysis and remote resolution. When an equipment alarm or maintenance notice occurs, dispatch decisions are typically based on simple event categorization or contractor terms rather than substantive insights confirming the necessity and severity of the dispatch. Retailers can incur a cost each time a contractor is sent to the site regardless of whether a repair needs to be performed. Smart Dispatch reduces maintenance spend by systematically filtering, triaging and remotely managing alarms through a proprietary process developed by Emerson’s industry experts. The service combines Emerson’s best practices for alarm management with customized processing rules to fit the business needs of each retailer.
For More Information From Emerson Climate Technologies
www.emersonclimate.com or www.emersonretailsolutions.com


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