Store Automation Can Benefit HR

While scanning is a critical part of a convenience store’s electronic accounting system, the system has the potential to do much more, including contributions in the area of human resources. According to Greg Gilkerson, president of Professional Datasolutions Inc. (PDI), a McLane-owned software and service provider to convenience stores and petroleum wholesalers, the system can

What VoIP Can Do For You

Even if managing phone calls isn’t a top priority, c-store owners should consider the advantages that a voice over Internet protocol (VoIP) system can provide. In addition to providing freedom from escalating phone company bills forever, VoIP can make tasks easier and provide services that may be harder to get or more expensive using a

Finding the Right Loyalty Fit

Finding the right loyalty program “fit” involves a lot more than simply signing up with the first supplier partner you find. Successful c-store retailers need an up-to-date loyalty solution that fits their budgets, their POS systems and their stores. “We’re just gas people—we don’t understand this stuff,” said Gene Tish, vice president and chief operating

Dutch Oil Chooses FuelQuest

Dutch Oil Co., the Columbus, Miss.-based petroleum marketer, will implement FuelQuest’s Fuel Management System (FMS) to streamline fuel distribution and fleet operations at its network of 100 company-owned and operated locations, dealer-owned stores and independent retail sites. Tommy Gilreath, CFO of The Dutch Group Cos., said the company will deploy FMS to improve complex and

7eleven to offer nexon america game cards

Technology enables players to compete and interact with others from around the world. While most big news in the videogame industry revolves around the midnight launch of a hot, new game or the latest, greatest console to hit store shelves, 7-Eleven Inc. is promoting a new videogame initiative that is less about hardware and software

a touch of controversy

Pay by Touch founder and CEO files for personal bankruptcy, facing a backlash from investors and employees. Just two weeks ago, Convenience Store Decisions  reported that Shell Oil became the first gasoline retailer in the world to adopt Pay by Touch’s biometric payment technology at its pumps and inside convenience stores to add more convenience

coinstar redbox focus on cstores

Plans to have 300 DVD rental kiosks in place by the end of 2007. No longer content to place DVD rental kiosks solely in McDonald’s restaurants and grocery stores, Coinstar and Redbox announced it has deployed more than two dozen DVD rental kiosks in convenience stores across the U.S. It plans to have 300 in

gilbarco veederroot partners with google

Initial rollout of 3,500 integrated touchscreen fuel pumps to offer real-time directions. Gilbarco Veeder-Root bolster its fuel pump offering by announcing a partnership with online search leader Google at the NACS show in Atlanta. The high-tech pumps integrate a Google-powered touch display. The device will use an internet connection to uplink with Google Maps and

bics pat cordle leads new nacs supplier board

New NACS Supplier Board Chairman Pat Cordle, vice president of sales and marketing for Bic Corp., leads the new slate of officers who will serve on the 2007-08 NACS Supplier Board that was announced today during the Supplier Board meeting at the NACS Show 2007 in Atlanta . In addition, Brad Heetland, director of east

murphy oil partners with dtn portal solutions

Murphy Oil Corp. has implemented DTN Portal Solutions, which hosts a branded online message center and allocation viewer that was integrated into Murphy’s Web site to increase the effectiveness of the oil company’s communication strategies. Murphy’s goal is to drive sales and encourage customer loyalty with enhanced features in a branded environment. Murphy, based in

mannatec launches private label fleet card program

FleetCor subsidiary delivers turnkey program for independent petroleum marketers. Mannatec introduced a new full service private label fleet card program for petroleum marketers. The new program brings simplicity, growth and cost savings opportunities versus previously available self-service private label programs. “This is a turnkey program for independent petroleum marketers and retailers where Mannatec does all

canadian tire chooses fujitsu

New self-checkout systems installed in 100 stores. Fujitsu Transaction Solutions Inc., with Canadian Tire, will install Fujitsu’s U-Scan Genesis self-checkout system at more than 100 of its 468 stores across Canada. “Customer service is a top priority at Canadian Tire and the Fujitsu self-checkout systems will provide a new and enhanced method to efficiently serve

alon picks alliance data systems

New credit card and marketing solution brought into the chain. Alon USA Energy Inc. has signed a multi-year expansion and renewal agreement with Alliance Data Systems Corp. to provide co-brand and private label credit cards services for Alon’s FINA-branded convenience stores. Through this agreement, Alliance Data will provide an integrated credit and marketing solution for

iri launches allscan convenience reviews

New 100% POS system assists retail tracking. Information Resources Inc. (IRI) has launched AllScan Convenience Reviews, the industry’s first service that provides 100% point-of-sale (POS)-based convenience store coverage with weekly data for more than 250 product categories and insights for more than 50 states and local markets. This cost-effective, syndicated convenience tracking service combines POS

Cutting Credit Card Fees

Credit card processing fees remain one of the top three concerns for convenience retailers—and though it seems reasonable to expect that improving data security at the point of sale would cut charges because it lowers transaction risks,experts say this is not the case. “I don’t know if anyone has ever been successful in presenting improved

spinx picks radiant

New POS and self-service retail systems installed. The Spinx Co. Inc. has made an agreement with Radiant Systems Inc. to deploy Radiant point-of-sale (POS) and customer self-service technology to more than 40 Spinx-branded locations. “The mission of The Spinx Co. is to ‘Make People’s Lives Easier,’” said Stewart Spinks, founder and CEO of The Spinx

couchetard selects trintech

Chain expands its reconciliation systems to the its Eastern Division. Alimentation Couche-Tard Eastern Division has selected Trintech Group Plc’s ReconNET to automate funds reconciliation processes, monitor transactional risk and optimize the resolution and reporting of exceptions. The selection is part of an expansion; Circle K Divisions in Arizona and Mac’s Convenience Stores in Ohio currently

gilbarco releases patents

PCATS members receive intellectual property regarding XML. Gilbarco Inc. will make two key patents available by non-enforcement to the industry for implementations of the Petroleum Convenience Alliance for Technology Standards (PCATS) Open Site Architecture (OSA), contained in the PCATS Fueling Point Specification. The Gilbarco patents are U.S. Patent Numbers 6,571,201 and 6,820,041 filed in August

gilbarco releases passport version 6

Major oil brands step up for upgrades. Gilbarco has released to production Passport Version 6 software for ExxonMobil, Chevron, Sunoco and Valero-branded retailers, as well as independently branded retailers who use the Concord BuyPass network. Passport Version 6 has been validated for compliance with Visa’s Payment Application Best Practices (PABP). The point of sale (POS)

tetco awards trip to hawaii

Brandon Taylor of Ogden, Utah learned first hand today why using his KickBack rewards card pays in more ways than one. Taylor was selected as the 2007 National Grand Prize winner of a trip for him and his family to Hawaii courtesy of participating merchants in the KickBack Points Customer Rewards Network. He was awarded

loyalty trends among hottest us market segments

Young adults, Hispanics eEmerge, charity rewards overrated, according to COLLOQUY. In era of loyalty program saturation, one size will no longer work for all. That was the key message delivered by loyalty marketing consultancy and publisher COLLOQUY. The group’s latest research views loyalty marketing through the demographics prism to yield these revelations: * A surprisingly

convenience stores get security tips

Houston task force says security cameras, clearing clutter could cut crime at the shops. Convenience store owners could reduce their vulnerability to crime by installing security cameras and clearing clutter from their windows, Houston Mayor Bill White’s Task Force on Convenience Store Security reported. The 38-member task force, comprising city officials, the Houston Police Department

chevron shines at global marketing event

Touting its dual branding strategy and ExtraMile convenience store concept, retailers offered concessions on gift cards and credit processing. by John Lofstock, Editor Chevron Corp.’s North American Marketing Convention, which wrapped up in Denver on Saturday, gave Chevron and Texaco operators plenty to be excited about. In addition to announcing it’s dual branded fuel strategy

pilot selects titan

New agreement brings extended wireless service to the chain. Pilot Oil Co. has joined with Titan Wireless, a division of Titan Global Holdings Inc, entering into a wireless sales distribution agreement to expand the company’s nationwide distribution system by an additional 281 locations. Titan Wireless is known for it brands like Ready Mobile, Mojo Mobile,

road ranger selects pinnacle

Chain turns to Palm POS as new platform. Rockford, Ill.-based Road Ranger has selected Pinnacle Corp.’s Palm POS as its go forward POS platform for its unbranded, 59-unit chain of convenience stores and travel centers. Road Ranger chose Pinnacle’s Palm POS system for a number of reasons, including its productivity benefits, integration with back office

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