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Canadian C-Stores Applaud Late Night Safety Standards

“The industry has social responsibilities, and individual employers have a direct responsibility to protect their employees and the public from risk of harm,” says president of WCSA. The Western Convenience Stores Association (WCSA) commended the Government of Saskatchewan for recognizing best practices proven to protect employees and the public during late night retail hours. “We’re

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Integrating New PCI Standards

Point-of-sale attacks at merchant locations have highlighted weaknesses in POS systems integration. Most of these attacks can be traced back to remote-access portals that were inadequately secured. By Howard Riell, Associate Editor. More than a few c-store operators grow anxious at the mention of anything to do with PCI compliance, and who can blame them.

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Secure in the Convenience Store

Internet-based surveillance systems are combating shrink and protecting employees. By Howard Riell, Associate Editor. Increasingly in society, it seems security equals surveillance, especially at retail. Internet-based security systems are part of that trend, helping operators by tracking and recording every transaction and thereby decreasing the amount of thefts by both customers and employees. Even better,

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Staying Safe in the Convenience Store

Handling cash is the bread and butter of convenience store operations, and the latest systems developed to make that process faster and safer do just that. But not all quarters of the industry have been quick to embrace them by any means. For many operators, changes still lie in the future, and time-honored standard practices

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The Evolution of Cash Management

Smart safes are getting smarter and so are the convenience store operators who use them. By Howard Riell, Associate Editor It’s all about the money, so handle it intelligently. Having a smart safe—and training employees to use it effectively—relieves a lot of the traditional headaches associated with handling cash, according to Los Angeles-based retail security

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Preparing for PCI D-Day

As the deadline for PCI DSS 2.0 compliance approaches, chains should make sure they understand the changes— and triple check that they meet the requirements. By Erin Rigik, Associate Editor. On Jan. 1, 2012 all convenience store retailers must comply with PCI DSS 2.0 standards. While some chains have been ready for more than a

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Integrating POS Solutions

Speed of service is crucial, but with all the services that convenience stores offer today communication between machines is key. By Howard Riell, Associate Editor. Greater speed of service and reduced operational costs can both be achieved through new integrated point-of-sale (POS) solutions. Case in point: Kocolene Marketing LLC in Seymour, Ind., which is making

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Securing the Convenience Store

Effective cash management solutions can be networked and integrated into existing POS systems to provide remote cash monitoring, further enabling a safer retail environment. By Howard Riell, Associate Editor. Retail success doesn’t just mean keeping money coming in, but preventing money from going out. And while normal business expenses are inevitable, theft is not. Being

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Protecting Profits with Video Surveillance

Prominently placed security cameras can help deter potential thieves and identify those who do steal. By Pat Pape, Contributing Editor. A store cashier pockets the $20 bill that a busy commuter hands him to pay for fuel. A shopper picks up a tube of lip balm and casually drops it into her purse. A customer

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PCI Compliance: Benefiting the Industry in Multiple Ways

Convenience store operators must stop treating the need for compliance as a nuisance. It is a complex part of the business that must be faced head on. By Pat Pape, Contributing Editor. Just one month ago, Chase, the second-largest U.S. bank, plus a host of other well-known businesses, notified customers that their e-mail addresses had

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Seeking Affordable Security Solutions

Amer Hawatmeh, president of St. Louis-based St. George Oil, believes in secure cash management, and that manufacturers of the newest systems need to work with retailers to make them more affordable. “The bottom line with cash management, my golden rule, is that once you have $100 in the drawer you need to get rid of

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Technology Driving Cash Management

Retailers are using smart safes and strict corporate policies to protect store employees against robbery attempts. By Howard Riell, Associate Editor. While theft attempts are inevitable for convenience stores, especially those operating 24 hours, losing  hard-earned cash shouldn’t have to be. Since retail safes were introduced and combined with smarter money-handling practices, store owners have

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MAPCO Express Partners With Cybera

MAPCO convenience stores add Cybera One security services with Wireless IDS to meet PCI compliance. MAPCO Express Inc. has partnered with Cybera, a data security and PCI compliance solution provider, to implement a comprehensive security solution at its 405 locations. MAPCO addresses PCI compliance requirements with the Cybera ONE solution, which includes wireless IDS (intrusion

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BP Introduces Card Fraud Prevention Program

“FraudGuard empowers our network to take action to help prevent fraudulent activities at BP stations,” says BP card operations manager. BP Products North America Inc.  has announced the launch of FraudGuard, its newly enhanced payment card fraud prevention program that features proven technology options for eligible sites  and business incentives for participating retailers. Eligible BP-branded marketers may opt-in to take advantage of different opportunities to increase payment card security at purchase points both indoors and outdoors. According to a recent study, U.S. retail merchants incurred more

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Card Networks Still at Risk

Visa and MasterCard are among the payment providers targeted by “hacktivists”  calling into question the effectiveness of PCI compliance. By Howard Riell, Associate Editor. The arrest of WikiLeaks founder Julian Assange in the U.K. in early December got some people angry—and they took revenge. A day after Assange was arrested and denied bail in London

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Results of Data Security Study Announced

The National Retail Federation (NRF), a retail trade organization, and First Data Corp., a provider of electronic commerce and payment processing, have released results from a research study of data security and fraud prevention strategies practiced at small to mid-sized retailers. Most of the retailers surveyed had annual sales of less than $100,000. The analysis

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Attacking Shrink from All Angles

Loss prevention in retail is becoming a more challenging task as the economy stumbles along. In order to keep costs down it is important to put measures into place that will deter thieves. In a tough economy, every dollar counts. But loss prevention is often overlooked by convenience stores, even when following through on upholding

Security by Force

Convenience store retailers are already dealing with tobacco taxes, PCI deadlines and encroaching competition. Now, if officials in Mesa, Ariz. get their way, operators within the city limits will be forced to invest in security measures aimed at reducing incidents of theft. The proposed mandate, aimed at convenience stores measuring less than 7,500 square feet,

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