customer-service

Connecting With Your Customers

Maximizing time spent right in your own stores is an investment that always pays off. By Jim Callahan. One of the common traits among top quartile chains is that we all invest a lot of hours in our businesses. For all of us, there is a finite number of hours that we can work and

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IPCA Limits Violence In Its C-Stores

Indiana Petroleum Marketers and Convenience Store Association has partnered with OSHA. The Indiana Petroleum Marketers and Convenience Store Association (IPCA) is hoping to limit violent injuries and fatalities at convenience stores throughout the state. IPCA has signed an agreement with the Indiana Department of Labor to promote this specific effort. The Indiana Department of Labor

acquisition

S&S Fuels LLC Acquires City Stop Assets

The c-stores are being rebranded as 7-Eleven stores, while the gas is being rebranded Sinclair. S&S Fuels LLC (S&S) of Littleton, Colo. has acquired all of the assets of City Stop Inc. and its affiliates in the metropolitan Las Vegas market. NRC Realty & Capital Advisors LLC (NRC) served as the exclusive financial advisor to

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Keeping the Menu Fresh

Foodservice customers are becoming value-conscious, a reflection of current economic conditions. Consumers are now expecting better value in terms of price, service, consistency and food quality. By John Lofstock, Editor. Bringing consumers into convenience stores to buy food requires a great offering at a good price. But with all the competition for share of stomach,

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7-Eleven, Nielsen Broaden Partnership

More 7-Eleven stores’ information available through Nielsen means more detail and wider geographic representation of the convenience store industry. 7-Eleven and Nielsen, a provider of information and analytics around what consumers watch and buy, are broadening their relationship from sample to full-census cooperation. The expansion will increase 7-Eleven’s store count in Nielsen’s convenience store service

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