Safety First

Safety First C & K Products Division of Tomlinson Industries offers two NEW C-Kure Economy Grade anti-fatigue mats. These are first quality mats with a slightly thinner profile, making them lighter weight and easier to handle. Both are black General Purpose mats ideal for restaurants, food stores and eating establishments where slips and falls are

Identifying More Effective Profit-Building Strategies

“In a business like cigars, where unit volume is growing 10% plus year-over-year, emerging strategic thinking in convenience retail suggests that retailers can grow even faster by employing a “price-for-volume” strategy for key products.” David Bishop, partner, Willard Bishop This summer, we examined how convenience retailers could manage the cigar category differently to realize above-market

The Pulse of the C-Store

The convenience store front counter provides the perfect canvas to showcase a mix of hot new items and profitable impulse buys that will grab customers’ attention. But experts agree that this area is among the most underutilized selling place in the entire store. Boosting impulse sales at the front counter is extremely important because the

Balmar Petroleum Rebranding to 7-Eleven

RICHARD ONESLAGER, PRESIDENT of Firsthand Management LLC, the retail operating arm of Balmar Petroleum, a petroleum fuels distributing company headquartered in Centennial, Colo., has finalized a deal with 7-Eleven Inc. making him a 7-Eleven Business Conversion Program (BCP) franchisee for his stores in Northern Colorado. The 10 stores that will be franchised with 7-Eleven will

Susser Raising $200M for T&C Deal

CORPUS CHRISTI, TEXAS-BASED SUSSER HOLDINGS, operator of 330 convenience stores in Texas and Oklahoma under the Stripes banner, is in the process of acquiring San Angelo, Texas-based Town & Country Food Stores, operator of 140 c-stores in Central and West Texas and Eastern New Mexico, for $361 million. To fund the transaction, Susser has priced

Kum & Go Launches New Coffee Line

KUM & GO IS ASKING customers to “Taste the Difference” with Java Ridge—the company’s new premium coffee line, which was introduced at its more than 450 c-stores in 13 states. The launch of Java Ridge Premium Coffee is the culmination of an 18-month search by Kum & Go for the best tasting and highest quality

Double Kwik to Sell 57 Local Stores

WISE, VA.-BASED DOUBLE KWIK Markets has entered into plans to sell its 57 convenience locations to Mechanicsville, Va.-based GPM Investments. GPM plans to convert the entire Double Kwik chain to its Fas Mart brand across Southwest Virginia and Tennessee. According to David McComas, CEO of GPM, the acquisition is a “natural extension of where we’re

THE GIVING SEASON

Green H. Oil Co.’s five company operated stores kicked off its main fundraiser of the year—The Empty Stocking Fund— by collecting $3,000 in just 10 days. According to Green Oil’s Director of Marketing Jim Callahan, the company hopes to exceed the $20,000 it raised last year that assured 1,100 children woke up to presents under

a touch of controversy

Pay by Touch founder and CEO files for personal bankruptcy, facing a backlash from investors and employees. Just two weeks ago, Convenience Store Decisions  reported that Shell Oil became the first gasoline retailer in the world to adopt Pay by Touch’s biometric payment technology at its pumps and inside convenience stores to add more convenience

mso no more

Shell announced that it is removing the multi-site operation model from the U.S. going forward. What does this mean to the company and Big Oil as a whole? Shell Oil Products turned headslast month when the oil giantannounced it would be disassemblingits multi-site operator (MSO)partnerships across the country to continueits strategy of putting the stake

cenex gets in style

Generation Image Renewal program calls for the renovation of the chain’s 1,600 convenience stores and the addition of 550 more. Cenex, the convenience-retailing brand of CHS Inc., islaunching a multimillion-dollar rebranding and expansioneffort that will elevate the chain’s visibility in smalland major markets and enhance its overall competitiveviability. As part of its “Generation Image Renewal,”

chevron lauded at global marketing event

Touting its dual branding strategy and ExtraMile convenience store concept, retailers are offered concessions on gift cards and credit processing. Chevron Corp.’s North America n Marketing Conventiongave Chevron and Texaco operators plenty to be excitedabout. In addition to announcing its dual branded fuelstrategy was a rousing success, the oil company reportedit is ahead of industry

a little something xtra

Xtra Mart tops an ambitious growth plan by adding new concepts to its proprietary food program. Quietly resting upon a busy ruralhighway in Bowie, Md., one ofXtra Mart’s small satellite officesdiscreetly sits. Though it’s petiteand unassuming, this office is the baseof operations for Xtra Mart’s new proprietaryfood program, Deli Joe’s, which hasjust been heavily modified

paperback profits

Periodicals can be a slipperyslope for the convenience industry.A good magazine title can be justas powerful as an impulse item forteens and adults as well-placed candy itemsare for kids. But for every one shopper thatpicks up a title, dozens walk by without givingthe selection a second thought, and that’swhere the opportunity lies. Retailers want to

the new cornerstone on the back bar

Cigarette sales are still one of the biggest draws for convenience stores, but many retailers are gradually shiftingtheir attention to the new king of the back bar: the othertobacco product (OTP) category. It’s no secret that OTP products—moist smokeless tobacco (MST) in particular—have been red hot over the past two years, showingvolume growth as high

exxonmobil offers sweet candy promotion

Working with Hershey, coffee customers offered free Kit Kat in August. As candy manufacturers roll out holiday products, Fairfax,Va.-based Exxon Mobil Corp. is taking advantage of sweetseason’s start. During August, ExxonMobil ran a special promotion in itsOn the Run convenience stores throughout the U.S.A free Kit Kat barwas given with the purchase of any size

growth on tap at gulf

As part of a fuel reimaging campaign, the oil company is launching the new Gulf Express convenience store brand. Gulf Oil, the venerable New England fuel brand, is midway through a major branding campaign that will seethe oil company convert 11 Exxon travel plazas along theMassachusetts Turnpike. But what is most significant aboutthe Turnpike deal

couchetard named convenience store decisions chain of the year

Under CEO Alain Bouchard, the marketer has built an extensive c-store network in the U.S. and Canada. In a year where several top convenience store companies distinguishedthemselves with new store prototypes,increased sales and strong financialportfolios, Alimentation Couche-Tard Inc.stood out from the crowd by cementing itsposition as a dominant marketer in the U.S.and Canada. As a

convenience with a hint of elegance

For an iconic neighborhood c-store, Short StopMarket's current owner hasstepped up its foodservice and beverage programs. Situated behinddoors that have guarded the same structure that has stood in Sarasota, Fla. for 50years is a blend of dedicated convenienceand undeniable class. Ali Molavi took over ownership of thesingle Short Stop Market in February 2002,bringing his wife

satisfying summer shoppers

The inFlux oF summer tourism isa boon for many c-store operators.That’s why adjusting merchandiseto meet vacationers’ last minute needs has proved to be a winning strategy. One area that has proved to be especially profitable is health and beauty care(HBC). Retailers report that while categorysales typically hold its own for the first partof the year,

food for thought

Product sampling and a thorough understanding of customers helps form an effective foodservice marketing plan. I remember my first managerial job in foodservice retail. The year was1987 and I was a manager trainee forLittle Caesars Pizza. I had just completed an eight-week apprenticeship andwas named company store manager inNorthbrook, Ill. Northbrook is a well-to-dosuburb of

strong leadership begins at the top

CSD: The NACS 2007 State of the Industry report had some mixed results. Sales surged, but industry profits decreased. Is this an area of concern? Armour: The strong sales growth is validation that the industry is satisfying thegrowing and ubiquitous consumer demandfor convenience. Perhaps the clearest evidence of that is the chart showing ourindustry’s inside

customer focused

Stop-N-Go Stores executes unparalleled customer service because it never loses sight of its most important asset: its people. Stop-N-Go Stores has been a convenience beacon in Medina, ohio foralmost half a century, but the 10-store chain has become a force to be reckoned with ever since Becky Shotwell took over theoperation from her parents, Ruth

711s new marketing man

7-Eleven Inc. is embarking on anew marketing vision by naming DougFoster its first chief marketing officer (CMO). Promoted from his mostrecent position as 7-Eleven's vice presidentof marketing, Foster brings more than 13years of professional advertising experienceto the new role, as well as an acute understanding of the 7-Eleven family culture. Joe DePinto, 7-Eleven's president andCEO,

food for thought

Patience doesn't come easy, but it can haveits rewards. Nowhere is that more evident thanby observing the foodservice programs at Exxon Mobil Corp. and Nice N Easy Grocery Shoppes. Bothchains have refined their food segments over severalyears to come up with the right menu to meet the needsof core customers, and that's why Convenience StoreDecisions

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