Silent Serenity

Serenity Series Cubelet Ice Machine produces up to 1,000 pounds of ice 24 hours and is designed to save space. The condenser and compressor stationed outside the kitchen and away from customers, therefore producing heat and noise. Service ability is easy due to convenient access from or back of the ice machine, plus there are

Generating Confidence

  Generac Power Systems introduces its new line of automatic standby generators. Thenew QT Series models, ranging in output from 15 to 150 kilowatts, have been designed specifically for commercial applications. All QT models feature sound attenuated enclosures to ensure quiet operation, as well as interior cooling fans and air passageways for maximum cooling effectiveness

Flying J To Emerge From Bankruptcy

A U.S. Bankruptcy Court in Delaware has confirmed Flying J’s plan to reorganize and emerge from bankruptcy, repaying its creditors in cash plus interest, Truckinginfo.com reported. Flying J filed for Chapter 11 bankruptcy protection back in December 2008, and since that time has been working to restructure. It officially merged retail operations with Pilot Travel

Convenience on Campus

At a Glance: The University of Northern Colorado Located in Greeley, Colo., the University of Northern Colorado was founded in 1889. The university features students from 38 states and five countries. Other highlights include: • College nickname: The Bears. • A 2009 enrollment of 9,973 undergraduate and 2,175 graduate students. • Student population: 60% female,

The Economic Reality of Recruiting

Just 24 months ago, anyone who wanted a frontline, hourly worker’s job only needed a pulse to get hired. Now, we are faced with staggering unemployment, massive underemployment and tremendous job dissatisfaction. A new report releases from The Conference Board found that just 45% of workers in the U.S. were satisfied with their jobs, the

Lighting the Way

Best Practices for Reducing Operating Costs There is a lengthy list of general maintenance items retailers should have to maximize cooler efficiency. Jerry Lawson, national manager for Energy Star Small Business and Congregations Network, a division of the U.S. Environmental Protection Agency in Washington, recommended the following no-cost tips that are designed to help reduce

Lessons in Leadership

As the director of real estate for High’s of Baltimore and a member of the Darnell family, which owns the Hanover, Md., chain of 69 stores in Maryland and Delaware, Briana Darnell knows first hand the importance of being a strong leader and how it can impact a company’s success.   In her current role, she

APPCO’s Ex-Owner Wins Court Battle

APPCO’s former owner won the right to keep the 12 convenience store buildings he repossessed early this month, according to a ruling by Federal Bankruptcy Judge Marcia Parsons, the Johnson City Press reported. After the decision, a representative for Jim MacLean said MacLean’s property companies plans to gain possession of the other 16 stores he

$400,000 Bonus Secures Tesoro COO

Weeks into his job as CEO of Tesoro Corp., Greg Goff is securing the company’s top management as he strives to return the San Antonio-based refiner to profitability, the San Antonio Express-News reported. Goff offered Everett Lewis, Tesoro’s executive vice president and chief operating officer, a $400,000 cash retention bonus “as an incentive for his

Become Energy Efficient

Emerson has recently introduced a new line of case controls that are capable of controlling compressors, defrosters, case fans and lighting, as well as optional communications with Emerson’s E2 Facility Management System. The new case controllers utilize the same compact design as many European-styled controls and feature localized programming capabilities and displays that make it

Deadline Day is Here

A baker puts two muffins in an oven. The first muffin turns to the other and says, “Boy it’s hot in here.” The second muffin screams, “Yikes, a talking muffin.” Hopefully convenience store chains are not nearly this surprised when it comes to this month’s PCI deadlines. However, at the NACStech conference in April, several

Oil Spill Investigation Continues

BP’s internal investigation team has started sharing initial perspectives of its review of the causes of the tragic Deepwater Horizon fire and oil spill. The investigation is a fact-finding effort that is still underway, and has already identified various issues for further inquiry. BP has shared these early perspectives with the Department of the Interior

BP Webcam Shows Riser Flow

In an effort to capture oil from the Gulf of Mexico oil spill, BP using a riser insertion tube tool (RITT) containment system. Once on the drillship Discoverer Enterprise, the oil is then being stored and gas is being flared. The RITT remains a new technology and both its continued operation and its effectiveness in

Couche-Tard COO Steps Down

Alimentation Couche-Tard Inc. has announced that Réal Plourde is stepping down as chief operating officer effective today. Plourde plans to remain executive vice-president and a member of the executive committee. Brian Hannasch, currently senior vice-president of  U.S. operations and a close associate of Plourde, will succeed him as chief operating officer. “Plourde’s contribution to the

PCI Compliance Requires a Full-Time Focus

The 12 Standards of PCI SSC Build and Maintain a Secure Network 1. Install and maintain a firewall configuration to protect data. 2. Do not use vendor-supplied defaults for system passwords and other security parameters. Protect Cardholder Data 3. Protect stored cardholder data. 4. Encrypt transmissions of cardholder data and sensitive information across open public

Wawa Remembers Harry Kalas

On April 13, Wawa and its associates celebrated the life of famed Phillies announcer, Harry Kalas, who passed away one year ago. The event took place during one of Wawa’s Snappy Hours-associate appreciation events that occur throughout the year. As part of the celebration Philadelphia Phillies Pitcher, Jamie Moyer and Kalas family members joined Wawa

New Software Monitors Gas Island Vending

Vendgogh LLC has announced the first release of its VendTrack network monitoring software, which enables c-stores to monitor the operations of Vendgogh’s integrated gas island vending systems. Vendgogh’s gas island vending solution helps convenience stores sell cold drinks to gas-only customers who typically stop for gas but don’t go into the store. Research has shown

Why Every Convenience Store Owner Needs an Exit Plan

By Ted Thomas, Sun Exit Advisors Most convenience store owners are too busy to think about their exit plan. There comes a time, however, when business owners want to successfully leave their business. Unfortunately, when it comes time for transition, most don’t know how to accomplish that goal. A common mistake is to rush to

Brookwood Farms Appoints New Mid Regional Manager

Brookwood Farms BBQ has hired Chuck Mastruserio as its new regional manager for the Mid West region. “We are very excited to have Chuck join our team as we expand our sales and growth into the Midwest region of the country,” said Twig Wood, Brookwood Farms president. He will assume the responsibilities of managing sales

Executive Vice President To Retire From Chevron

Chevron Corporation’s executive vice president, Charles A. James, will leave the company effective May 2, 2010. James, who intends to retire from the active practice of law, will join the adjunct faculty of the law school at Arizona State University and pursue other charitable ventures. This move is part of a planned transition under which

Love’s Completes 230 Store Rollout of Retalix Software

Love’s Travel Stops and Country Stores has completed a rollout of the Retalix StorePoint suite, including StorePoint POS, StorePoint Back Office and StorePoint HQC applications, with Foodservice and Commercial Fuel modules. The integrated system went live at more than 230 Love’s locations in 2009, including the rapid installation of 60 stores in 20 business days.



What Do Your Restrooms Say About You?

When it comes to sanitation and store cleanliness, looks speak for themselves. Whether it’s the front counter, the forecourt or the restrooms, convenience store operators must monitor the message they are sending to customers. “If you’re in this business and want to stay in this business your customer is going to tell you what their

Tom Love Honored

Love’s Travel Stops & Country Stores’ Founder and CEO, Tom Love, was named one of Oklahoma’s Most Admired CEOs by The Journal Record. During an awards ceremony Feb. 18, the Journal Record honored eight CEOs from around the state as the most admired in their respective fields. Love’s category was private companies with more than

High’s Dairy Stores Re-Aligns Upper Level Management

High’s of Baltimore Inc. has announced four management promotions it is making in order to aid the achievement of organizational goals and objectives.  “The challenges that our whole industry have faced over the last two years has made us a stronger operator and taught us what it’s going to take to continue to be successful

Shell Changes Executive Pay

Shell is changing the way it rewards senior managers, less than a year after shareholders revolted against its executive-pay policies, the Wall Street Journal reported. In a letter to investors, Hans Wijers, chairman of Shell’s remuneration committee, said salaries paid to Chief Executive Peter Voser and Chief Financial Officer Simon Henry-who stepped into their current

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