Register Now for IRI’s 2010 Retail Summit

Innovation will differentiate the winners from the losers in this crowded retail marketplace. IRI’s Summit 2010 will enable retailers to identify innovative ways to use valuable insights to drive profitability and growth in the current economy, how to understand and predict shopper behavior across channels and geographies and learn best practices for profitable pricing and

NACStech Announces Keynote Speaker

Professional comedian and motivator Don McMillan is scheduled to be the keynote speaker at NACStech, the premiere technology solutions event for the convenience and petroleum retailing industry, NACS reported. NACStech will take place May 5-7, 2010, in New Orleans. McMillan will combine his technical experience and humor during the event’s Opening General Session talk. At

7-Eleven Inc. Wins Retailer Chief Award for Merchandising Excellence

This week, 7-Eleven is being honored by Point of Purchase Advertising International (POPAI) as the 2009 winner of the Retail Chief Award for Merchandising Excellence. The award will be given during POPAI’s Annual Night of Honors on Thursday, Jan. 21, in Miami Beach, Fla., concluding the 2010 MarketSmart Conference. “I can’t think of a more

7-Eleven Hires FM to Manage Maintenance

7-Eleven Inc. has selected FM Facility Maintenance to handle all store maintenance for its 6,200+ corporate- and franchise-owned locations in both the U.S. and Canada. The agreement allows 7-Eleven to centralize maintenance activity in order for stores to operate more efficiently, while reducing costs. “We believe 7-Eleven, our store operators, franchisees and, most importantly, our

Dennis Wallis Soars With 7-Eleven Military Franchise Program

Since receiving an honorable discharge from the U.S. Air Force in 1977, Dennis Wallis has spent most of his civilian career as an owner/operator of multiple convenience stores in the North Pacific region.  Last month, Wallis, a former sergeant with the Aerospace Patrol Division at McChord Air Force Base in Tacoma, Wash., and his wife,

7-Eleven No. 3 on Franchise 500

7-Eleven Inc. has earned the No. 3 spot on Entrepreneur magazine’s annual Franchise 500, which ranks top franchise opportunities in the U.S., Franchising.com reported.   This is the chain’s 17th year to secure a spot on the Top 10 of the Franchise 500.   7-Eleven opened more than 1,800 stores around the world last year,

New Year Marks New Leadership for 7-Eleven Franchisees

  The National Coalition of Associations of 7-Eleven Franchisees, which represents the owners of 4,583 franchised 7-Eleven stores across the country, recently elected Bruce Maples as its new chairman. Maples, who most recently served as a vice chairman of the National Coalition, assumed the new post on Jan. 1. Maples has been a 7-Eleven franchisee

Pizza Offers Foodservice Flexibility

As foodservice sales make up for lost gasoline and cigarette profits, more retailers are jumping on the pizza bandwagon. It’s a wise move considering Americans love their pizza. According to Parade magazine, 94% of the U.S. population eats pizza; Pizzaware.com noted that Americans eat about 100 acres of pizza each day (350 slices per second);

Fighting Credit Card Costs

Is there relief ahead for exorbitant credit card fees? The answer is yes. But first, there’s a fight to be fought. According to NACS in Alexandria, Va., credit card payments have grown from 21% of transactions in 1995 to 49% today, with the trend expected to grow to more than 50% by next year. The

Nice Guys Do Finish First

Congratulations to Nice N Easy Grocery Shoppes, Convenience Store Decisions’ 2009 Convenience Store Chain of the Year. The Chain of the Year award remains the oldest and most prestigious award in the industry. This year is our 20th anniversary of presenting the distinction to a deserving chain and we’re honored to have recognized some of

Meeting the Demand for Meat Snacks

Meat snack manufacturers are going after the teen demographic, solidifying them as the product’s target audience, and introducing new flavors and varieties to meet the changing needs of consumers. Many retailers agree flavored meat sticks are driving the category. “Flavors products are strong right now whether it’s the hot, teriyaki or the smoked,” said Bill

7-Eleven Continues Reinventing Convenience

7-Eleven Inc., the world’s largest operator, franchisor and licensor of convenience stores, was named Chain of the Year in 2005. The stores got their iconic name in the 1940s because they were open from 7 a.m. until 11 p.m., which was considered extended hours in those days. By the ‘60s, lifestyles were changing, and consumers

FDA Looks at Future of Tobacco Products

Confusion Reigns Supreme C-store operators aren’t the only ones left scratching their heads by the Food and Drug Administration’s (FDA) first foray into tobacco regulation.During the FDA’s teleconference, Catherine Lorraine, a lawyer for the administration, said, “I just want to draw your attention to the portion of the definition of a cigarette, which specifically refers

Meeting the Demand for Fresh Foods

Americans are more amenable to buying meals at convenience stores, but won’t budge when it comes to quality, price or convenience factors like portability and packaging. That means there’s the potential for some real money in home meal replacement (HMR), but it has to be done well, and in just the right locations. Then there’s

7-Eleven Goes Viral Targeting Younger Consumers

The latest 30-day promotion from 7-Eleven features a Battle of the Bands online music contest geared toward music lovers and younger consumers, complete with live concerts around the U.S., and new guitar-shaped Slurpee and Big Gulp cups. The contest marks the first time Slurpee has sponsored a grassroots music competition with music-enthusiasts from across the

Driving Cooler Sales

The economy, the environment and the weather. All three are impacting the sale of bottled water this year. From 1997 until 2007, consumers were thirsty for bottles of clear, refreshing water. Between 2003 and 2008, bottled water sales grew 59% to $5.1 billion, making it one of the fastest-growing drinks on the market. Consumers believed

Creating Supply Chain Efficiencies

Getting products to stores more efficiently is now a major focus for all major retailers and distributors. Better distribution means lower costs and higher margins—both items high on c-store owners’ agendas these days—when customers are clutching their wallets more tightly than they have in years. “There are two ways to make money: increase prices or

Pizza Popularity Drives Food Sales

Some version of pizza has been around ever since a working man in Ancient Greece discovered that a flat round bread (plankuntos) embellished with assorted toppings made a hearty, thrifty and convenient dining experience. Little did that anonymous cook suspect that his humble meal would one day launch a major industry. According to Blumenfeld and

7-Eleven Rolls Out Iced Coffee Program

7-Eleven Inc. today introduced its version of iced coffee with a new marketing campaign that references cup sizes, cheap dates and love at first sight. Available in French Vanilla and Mocha flavors, the new iced beverage met with such enthusiasm in pilot programs earlier this year that the company believed there would be great demand

The Many Hats of a Marketing Manager

As the sales and marketing manager for Jaco Oil Co., which runs 53 Fastrip stores in California and Arizona, Fred Faulkner’s job is a busy one. Faulkner holds the responsibility of buying for all categories, selecting in-store equipment from deli cases to fountain machines, shaping the deals for purchases, creating the point-of-sale for promotions and

New Products, Fuel Dispensed Beverages

The cold frozen dispensed category is undergoing some major changes these days, with many c-stores adding milkshakes and even energy slushees to their offerings. The additions continue to make the cold and frozen dispensed category one of the hottest in the convenience store industry. “We’ve had great success with using energy drinks like Monster, Rock

Prepaid Sales Surging

Whether it’s phone cards, credit cards or prepaid gaming cards being promoted by 7-Eleven, prepaid sales are hot, and retailers would be wise to get in on the action. For example, c-store operators with a high number of ethnic customers could capitalize on the growing reloadable cell phone card market. The top destinations for overseas

Handee Marts Garners Ethics Award

Don’t think customer service makes a difference? Handee Marts’ President and CEO Mike Triantafellou would disagree. Handee Marts, which operates 67 7-Eleven convenience stores in Pittsburgh, was honored recently with the Pittsburgh Business Ethics Award (PBEA), presented by the Pittsburgh Chapter of the Society of Financial Service Professionals, in conjunction with the David Berg Center

Building a Beer Strategy

Beer sales have held relatively steady despite the economic maelstrom of the past several months, and one reason is that c-stores are asking for help. Operators are seeking and getting assistance of various sorts from their suppliers in an effort to make up for lost dollars. Help is coming in the form of promotional programs

Prepaid Cards: The Sky’s the Limit

Prepaid cards have been used in the U.S. for about 20 years, and forward-thinking marketers continue finding new ways to use and promote them. This is a boon for convenience retailers, many of whom have been instrumental in growing the category. Prepaid cards were invented in Europe in the mid-70s when Italians found themselves short

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