how to buy a reachin refrigerator

It can easily be argued that refrigerators are the most critical piece of equipment in your kitchen. No matter what type of foodservice operation you run, you need refrigeration. Keeping food at the proper temperature without using too much energy is essential to food quality, food safety and your bottom line. Before you buy, there

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valero finds cool comfort in follett valero finds cool comfort in follett

Valero found a solution for its stores ice situations while uncovering an invaluable tool for relieving hurricane stricken refineries It would have been hard to predict how fortuitous the meeting of Valero Energy Corp. and Follett Inc. would be after the North American Association of Food Equipment Manufacturers (NAFEM) conference in New Orleans a few

ice cold profits

Finding the right ice machine can turn the dispensed beverage business into one red-hot category. Ice and ice delivery is a vital part of a convenience and/or gas store’s inventory. Whether it’s used to complement selfserve beverage systems, for sale as bagged ice or within the store for icing down beverages and food displays, ice

welcome to the neighborhood

Canastota, N.Y.-based Nice N Easy Grocery Shoppes knows how to make an entrance. Just before it opened its Taft Road location—the 85th store in the chain and the fifth ground-up location with the new store design introduced more than a year ago—store personnel visited about 125 local businesses with “welcome baskets.” “We got a list

Wawa turns to Merrychef

With its focus on meeting the demand for quick, quality foodservice solutions, the Pennsylvania retailer enlisted the help of Merrychef’s accelerated cooking ovens. Being one of the top foodservice providers in the convenience store industry requires more than a commitment from foodservice managers and store personnel. It demands vision, innovation and, perhaps most importantly, the

jaded in new jersey

As New Jersey faces its fourth excise tax increase in four years, retailers are watching their dwindling tobacco sales head across state lines. Every state has its own issues to deal with, but it seems that New Jersey has been dealt a particularly difficult hand. “New Jersey is a difficult state for convenience stores to

lighting your way to profitablilty

Marketers tend to give a lot of counter space to novelty lighters, but BIC warns that long-term profitability comes from repeat sales of traditional products. That novelty lighter that emits a powerful flame might make for an interesting conversation starter, but it’s not the best way to grow long-term profitability in the lighter category, warns

from bubba to betty

For a channel centered around serving blue-collar, 18- to 35-year-old men, how can it evolve to attract the finer sex while not alienating its existing customers? It’s no secret that women are a mystery. Ask any man who has ever tried to figure out how to attract a woman or make her happy. Many thought

maximizing margins

Carwash dollars compensate for shrinking gas profits. Remember when convenience stores and gas stations used to give a free carwash with the purchase of a full tank of gas? Now, shrinking fuel margins are causing an increasing number of store operators to look to carwash sales to boost the bottom line. According to the International

selfserve kiosks poised for explosive growth in retail

By 2007, sales could reach nearly $1.3 trillion in kiosk transactions. Self-service kiosks are a growing trend in retailing that is expected to accelerate five-fold in sales during the next two years. By 2007, sales could reach nearly $1.3 trillion in kiosk transactions, something savvy convenience store, truck stop and travel plaza operators need to

cigar sales smoking

Retailers report strong sales and profits in OTP boosted by cigars. According to the National Association of Convenience Stores’ 2006 State of the Industry (SOI) report, retailers can expect the other tobacco (OTP) category to keep on growing with flavored cigars driving that growth. Cigar sales last year jumped 5.2% and accounted for 30.48% of

alons jeff morris provides industry insight

Fresh off its acquisition of Good Time Stores in El Paso, Texas, Alon USA’s President and Chief Executive Jeff Morris sat down with Convenience Store Decisions to get his take on the changing face of the convenience industry and to share his perspective on what differentiates his stores in the marketplace. CSD: What is the

Cooking at the speed of light

A new breed of supercookers promise to cook food faster than you ever imagined. Here’s what you need to know to buy a unit. When you hear the term “fast food,” most don’t think of fresh, elaborate food that’s prepared quickly. But that’s changing. Manufacturers have recently developed and continue to refine equipment for high

destiny finds a way

Wayne Moser, Town Pump Food Stores Wayne Moser studied electrical technology with the hopes of gaining employment in the oil fields in Western North Dakota or Eastern Montana, where he had always dreamed of moving. Unfortunately, the oil boom era was slowing down just after his college years, which made it difficult to find employment

display cases run hotcold

A great display of food will stop customers in their tracks. Here’s what you need to know to buy merchandising equipment that will make your food look irresistible. Not too long ago, food-merchandising equipment was limited to a few grocery store-type cases from only a few manufacturers. Today, there is a wide range of quality

The Time is Right for Self-service Kiosks

Advances in technology enable efficiency while providing an attractive return on investment. Self-service ordering kiosks have been in use for more than four years. The reasons for their staying power are many, but the bottom-line is that kiosks please both c-stores and their customers. Can you imagine being able to take multiple orders, simultaneously? That’s

family affair

Just two months after Convenience Store Decisions was first to announce details of Tesco's foray into the U.S. market, we were able to get an exclusive tour of FamilyMart's operations in Southern California with Shiro (Sho) Inoue, president and CEO of Famima Corp., the Japanese retailer's U.S. subsidiary. Inoue's candid interview, part of our "2006

the benefits to customers

Advances in technology enable efficiency while providing an attractive return on investment. Self-service ordering kiosks have been in use for more than four years. The reasons for their staying power are many, but the bottom-line is that kiosks please both c-stores and their customers. Can you imagine being able to take multiple orders, simultaneously? That’s

campus competition

From coast to coast, colleges and universities operate campus convenience stores, offering everything from entres to organics— and, they say, they’re not in it for the money. Forget Ramen noodles and those little boxes of cereal that wouldn’t satisfy a baby’s grumbling stomach. The college convenience store has evolved into much more. Consider Harvard University,

a different world

Technological advances in Asia could have far-reaching implications on the U.S. convenience industry, from cell phone payment to RFID to the networked store. It’s one thing when your grandmother, who still favors the rotary telephone, is impressed by technology. It’s another when it’s Scott Hartman. President of Rutter’s Farm Stores, a 50-unit chain based in

actions speak louder

How you present information determines how well training works. What Employers Are Doing More careful employee selection 57% Better compensation & benefits 50% Tuition reimbursement 47% Improved training programs 45% Better orientation programs 39% Casual dress code 38% Flexible hours & schedules 33% Providing health insurance 29% Conducting exit interviews 28% Profit-sharing 17% What Employees

problem solver

Tom Newbould graduated with an accounting degree, but after crunching numbers for six months at BP as an auditor, he realized his career aspirations just weren't adding up. Newbould began working for the British powerhouse during college, but he had his sights set on the retail marketing side of the business. So he paid his

convenience stores and the can

Consumers are driving even more innovation and differentiation. It’s no mystery that convenience influences how consumers shop and what they purchase. “What used to be a leisurely activity, [shopping] has turned into a rushed, stressed nuisance for some,” said Todd Hall, vice president of ACNielsen’s Consumer Insights, advising that retailers that acknowledge this stay one

on the road with nice n easy

The chain has built a a well-deserved reputation for its quality and distinction in the marketplace. Driving eastbound towardCanastota, N.Y., I caught sightof Graziano’s, a quaint andunassuming restaurant on Highway90 frequented by the executive teamof Nice N Easy Grocery Shoppes. Itwas there that I had the pleasure ofspeaking with company founder JohnMacDougall, senior executive vicepresident

pcats pushes loyalty standards

Initiative would streamline access to rewards data for convenience store and petroleum marketers. The Petroleum Convenience Alliance for Technology Standards(PCATS) is developing a domestic standard for loyalty cardprograms to allow them to be integrated into the multiple point-ofsale and back-office systems now servicing in the industry.Working through PCATS’ Retail Financial TransactionsCommittee, the initiative aims to

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