NCR SelfServT Checkout

Retail Trends for 2012

As technology continues to change the way we do business, retailers must weigh the benefits of being ahead of the curve versus the risks, and the disadvantages of falling behind. By Erin Rigik, Associate Editor. In a scene from the futuristic movie “Minority Report,” Tom Cruise’s character walks through a shopping mall while 3-D screens

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Preparing for Future Payment Systems

First it was PCI, now retailers have to prepare for the widespread launch of Near Field Communications, which is expected to become a widely used system for making payments by smartphone in the U.S. By Howard Riell, Associate Editor. The convenience store industry is increasingly turnings its gaze outdoors to the forecourt, not only for

ATM

ATMs and ADA: Are You Compliant?

While the new compliance standards have been on the ATM industry’s radar for many years. Fully understanding the intricacies of the new rules could be an overwhelming task for many storeowners. By Pat Pape, Contributing Editor. The ATM industry is currently facing the most complicated, but critical challenge it has ever encountered—managing the technical, new

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Stacking the Cards In Your Favor

General purpose prepaid debit cards are rapidly gaining favor with consumers as an alternative to closed-loop gift cards. By John Lofstock, Editor. Sales of open-loop prepaid cards, issued by banks and credit card companies and able to be used at multiple establishments, are only going to go up as more consumers come to appreciate their

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epay Partners With Sprint

“When Sprint decided it needed a single solution for its prepaid independent distribution strategy, we committed the resources to building the tools and processes that would ensure Sprint’s success,” says epay spokesperson. epay, a division of Euronet Worldwide Inc.—a global electronic payments provider and distributor, has signed an exclusive agreement to process  prepaid mobile airtime

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Thorntons Introduces Phone App

New app enables customers to have Thorntons with them 24/7. Louisville Ky.-based Thorntons has announced the launch of its brand-new proprietary, free mobile phone app available for iPhone, Android and Blackberry users. The mobile phone app, powered by OpenStore by GasBuddy, is free for all Thorntons customers at http://thorntons1.com/MobileApps.aspx. “Thorntons consumers are extremely tech-savvy and

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Is Groupon Right for Your Business?

A growing debate continues as to whether Groupon, and other daily deal sites like Living Socialare good for businesses or are they a quick-fix marketing solution in a sluggish economy yielding short-lived, expensive, false hope. While the jury is still out, there is no debating that the daily deal phenomenon continues to grow in popularity.

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PCI Compliance: Benefiting the Industry in Multiple Ways

Convenience store operators must stop treating the need for compliance as a nuisance. It is a complex part of the business that must be faced head on. By Pat Pape, Contributing Editor. Just one month ago, Chase, the second-largest U.S. bank, plus a host of other well-known businesses, notified customers that their e-mail addresses had

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Enhancing Prepaid Profitability

The convenience and budgeting control features that stored valued products offer holds appeal for a wide range of Americans. By Joe Bush Contributing Editor. Prepaid’s profit potential is fueled by shifts in the marketplace, wider social acceptance and the nation’s growing population of “unbanked” lower-income consumers. And while store-level merchandising and marketing need to be

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Breaking the Cycle of Plastic

Retailers may have different strategies when it comes to ATMs, but with interchange fees at a record high, operators should be developing programs to get cash in customers’ hands to reduce card transactions. By Joe Bush, Contributing Editor. ATMs are ubiquitous in convenience stores, providing cash in a bright, secure, warm and mostly private environment,

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Kwik Trip Inc. Rolls Out SPIN

SPIN back office conversion technology by Solutran lowers depository fees, speeds funds availability for Kwik Trip. Kwik Trip Inc., which operates 415 locations in Minnesota, Iowa and Wisconsin, has completed its rollout of SPIN, Solutran Inc.’s POS and Imaging Network solution for electronic check conversion. Following SPIN implementation, Kwik Trip has reported lower depository fees,

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Predicting Prepaid Growth

The prepaid card market continues to grow, and consumers are purchasing cards more often at “prepaid malls” inside convenience stores. “Rather than going to the actual store for a (Gap, for example) gift card, they go to a 7-Eleven and get the card for that store there. For c-stores that can be significant since many

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ExxonMobil Introduces Android App

“This new app continues our record of delivering what consumers want and need,” says ExxonMobil Fuels spokesperson. ExxonMobil is launching its latest in mobile technology – the Exxon Mobil Fuel Finder application for Android. The application gives real-time maps, driving directions and station information for nearly 10,000 Exxon and Mobil retail locations across the continental

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Quick Chek Selects Reflexis Workforce Management

Reflexis to increase efficiency and improve accuracy in Quick Chek’s payroll and other workforce management processes. Quick Chek, a convenience store chain in the New York Metro market, has selected Reflexis workforce management solutions. Quick Chek selected Reflexis over its competition in the workforce management software market after detailed product demonstrations and discussions with other

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Achieve EMV Compliance

“Enhanced payment-security is necessary with today’s sophisticated hacking and data-theft schemes, and EMV chip technology is continuing to advance consumer data protection,” says Dresser Wayne spokesperson. Dresser Wayne, a global provider of vehicle energy-dispensing technologies, is helping Canadian fuel retailers meet global EMV data-compliance requirements with its newest product, the Wayne Connect IP-485. The Wayne

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The Pantry Selects Reflexis

“We are convinced that Reflexis is the best choice to align our workforce’s schedules and activities with our retail strategy while supporting our company’s growth,” says The Pantry’s senior vice president. Cary, N.C.-based The Pantry Inc. is adding the entire Reflexis store operations suite of labor scheduling, time and attendance, task management/KPI and compliance/audit solutions

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Sheetz Chooses Stratus ftServer

“Stratus’ rock solid uptime assurance lets us confidently support more stores and new functionality,” says Sheetz spokesperson. Convenience store chain Sheetz Inc. has cut downtime risks to its point-of-sale payments system and new loyalty program with Stratus ftServer systems. In the process, the company has created an ultra-resilient disaster recovery system that ensures business continuity

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In Touch with Foodservice

The latest technologies being used to manage c-store food programs—from touchscreens and POS ordering terminals to digital signage—are allowing marketers to enhance communications and streamline operations. By Pat Pape, Contributing Editor. A busy office worker steps up to the touchscreen terminal and gently presses a colored photo of a fresh deli sandwich. With a few

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Card Networks Still at Risk

Visa and MasterCard are among the payment providers targeted by “hacktivists”  calling into question the effectiveness of PCI compliance. By Howard Riell, Associate Editor. The arrest of WikiLeaks founder Julian Assange in the U.K. in early December got some people angry—and they took revenge. A day after Assange was arrested and denied bail in London

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TA Launches TruckSmart i-Phone Application

“TruckSmart provides invaluable data and locating services, some of which have never been available before in the industry,” says CEO. TravelCenters of America LLC (TA) has launched a new smart phone application called TruckSmart. “TA and Petro offer customers the full-service advantage and TruckSmart is yet another dimension to what TA is doing to help

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7-Eleven TV Set For Nationwide Rollout

When deployment is complete, 7-Eleven TV is expected to reach more than 200 million customers with programming and promotional advertising tailored to specific markets, customer segments and dayparts. 7-Eleven TV, a digital out-of-home (DOOH) advertising network, already operating in 500 of the highest traffic volume 7-Eleven stores in the country, including in New York, Los

XtraMart

Xtra Mart Adds Go-Screens

Streaming content shown on the screens will be tailored for each Xtra Mart location to best reach its demographic. Xtra Mart has partnered with GoGo Cast Inc., a Dynamic Digital Out of Home (DOOH) media networks provider, to install high definition Go-Screen’s in 150 Xtra Mart stores throughout Maine, New Hampshire, Rhode Island, Massachusetts, Connecticut,

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Shell Celebrates WINsday With Rewards

Shell Saver Card holders will gain cents off fuel when driver Kurt Busch wins a race. Shell is encouraging motorists to join its Shell Saver Card program with new offers rewarding customer loyalty. New cardholders will be rewarded for activating a card with savings of 10 cents per gallon on every grade of Shell Nitrogen

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Swipe Fee Fight Continues

NACS urges retailers to join it on Capital Hill to show support for the Durbin Amendment that regulates interchange fees. With a new Congress in session, the rule regulating interchange fees runs the risk of being overturned, and NACS is urging retailers to show their government the issue remains important to them. The Dodd-Frank Wall

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