Online Credit Card Fraud On the Rise

Retail fraud weighs heavily on the industry and consumers, alike. The U.S. Retail Fraud Survey 2015, which was launched at the first Retail Fraud – New York conference, has revealed a substantial increase in online credit card fraud. Published by Retail Knowledge and sponsored by intelligent cash handling experts Volumatic, the Survey, now in its third year,

The EMV Journey at the NACS Show

By Ed Collupy, executive consultant, W. Capra Consulting Group “It ain’t over till it’s over.” Yogi Berra may have had some insight into the EMV challenge the Convenience Store industry faces when this “Yogi-ism” was uttered back in 1973. There was discussion and frustration regarding EMV from many attendees of this year’s NACS Show, which

United Dairy Farmers Licenses APT Software

UDF improves data-driven decision-making with APT software. United Dairy Farmers (UDF) has joined other leading convenience retailers in the decision to license Applied Predictive Technologies’ (APT) Test & Learn for Sites, Test & Learn for Customers and Market Basket Analyzer software. Other retailers using APT’s cloud-based software to improve their data-driven decision-making include Maverik, Shell,

Small Retailers Find EMV Cards Overwhelming

The cost of technology for EMV card readers is greater than the rewards. Many small business owners are disappointed that they are being pressured to make expensive technology investments as banks switch to chip-and-signature cards. The investment itself would not be so disappointing if the new technology offered maximum security to consumers, but it does

Transition to EMV is Costly and Burdensome

Small business owners are not likely to encounter fraud relief from the transition to EMV technology. The transition to EMV credit and debit card technology comes at great cost to small businesses. The costs to these small businesses average more than half of annual profits for convenience stores. This is especially frustrating to retailers, because the switch is

How Push Notifications Engage Millennials

Millennials accept push notifications from location-based apps, but there are a few stipulations to be considered. A new commissioned study from Retale found Millennials are likely to react to push notifications from their favorite brands, but are less likely to respond if the notification isn’t relevant. Retale is a location-based mobile platform that conveniently helps

How to Ensure Your Store is Safe and Secure

Even the most modest convenience store operations today should implement security measures that will safeguard their employees, customers and property. By CSD Staff All convenience stores located in the City of Houston are required to register online with the Houston Police Department. The intention is to improve data tracking concerning crimes around convenience stores. Once

How to Drive Sales with Data

Getting info on your customers can help you target their specific needs, turning unknown shoppers into loyal, repeat visitors. By Brad Perkins, Contributing Editor Data is everywhere. It’s in your gas pumps, your computers, your cash registers and your phones. While some information is just numbers, much of that data can be important to figuring

How to Maintain Customer Loyalty

More convenience stores are finding that building a loyal customer base has its rewards. By Traci Dawn Carneal, Contributing Editor More convenience stores are offering registered customers exclusive access to discounts, promotions and more. That’s because loyalty programs, in their many forms are effective at doing what they are supposed to do—build a base of

C-stores And Other Retailers Testing Mobile Payment Platform

Columbus beta expansion includes MCX’s CurrentC payment platform. Merchant Customer Exchange’s (MCX) mobile payment platform, CurrentC, can now be used at participating Kmart, Sam’s Club, Sears and Walmart locations around Columbus, Ohio. This move comes as part of an expanding beta in the city. The beta will soon grow to include select local Exxon, Mobil and Shell fuel stations,

Tri Star and truenorth Adopt Verifone POS Solutions

Verifone technology is helping Tri Star and truenorth to enhance customer experiences. Tri Star Energy and truenorth have each chosen one of Verifone’s EMV-ready petroleum and c-store management and point of sale (POS) solutions to deploy across all company-owned and affiliate locations.  EXPEDITED EMV MIGRATION Verifone’s solutions will enable Tri Star and truenorth to accept EMV payments

Wayne Presents New Fueling Technology

Wayne Fueling Systems has revealed new technology at the 2015 NACS Show. At this years National Association if Convenience Stores (NACS) Show, Wayne Fueling Systems revealed its new technology that will provide EMV-compliance for outdoor fueling dispensers. The iX Pay T5 and T7 terminals from Wayne are a one-size-fits-all retrofit kit which enables legacy fuel dispensers in the

Chip-Based Credit Cards Need PINs

Chip and signature cards do not offer maximum security to consumers. According to the FBI and the National Retail Federation, new chip-based credit cards are safer than traditional cards, but these cards still leave customers vulnerable to fraud. The FBI warns that these cards need to be used with a PIN instead of a signature to minimize

Smart Beer Fridge

Bud Light, the official beer sponsor of the National Football League, is introducing the ultimate in smart technology innovation at the start of the season to ensure that sports fans never run out of Bud Light when watching the action. The Bud-E Fridge is a first-of-its-kind smart home beer fridge that enables consumers the ability […]

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The NRF Denounces Chip and Signature Cards to Congress

The NRF fights against requirements for small businesses to install equipment to accept chip embedded cards. The National Retail Federation told Congress that, without a PIN, new chip-and-signature credit cards do not offer greater security against data breaches, and that small businesses should not be required to install the equipment to accept them. More effective technology

Alon Brands Adopts Zenput for 7-Eleven Franchise

Alon Brands has adopted new technology to streamline manager tasks through mobile task management. The largest 7-Eleven franchisee in the U.S. is adopting the Zenput mobile app. Alon Brands will use the Zenput platform to make assigning tasks and centralizing auditing functions easier for more than 400 users across 300 convenience stores in Texas and New Mexico. Zenput

Owning a 7-Eleven Franchise is Easier than Ever

7-Eleven has updated its franchise recruitment Website, including making the site mobile friendly. 7-Eleven’s Franchise recruitment Website has been redesigned to enhance the ease of applying for one of its store franchises. In fact, the company branded its franchise process as “Franchisease.” “We are emphasizing that it is easy for qualified candidates to apply for, own and grow

Mach 1 Convenience Stores Adds NCR Pulse

Real time information delivered right to their smartphones helps c-store operators manage their business more efficiently. Mach 1 convenience stores, a chain of 17 Marathon-branded locations in Illinois and Indiana, is improving its customer experience and store performance with NCR software and hardware. In addition to NCR P1530 POS terminals and RPOS software, Mach 1

Terrible Herbst to Update POS Systems

New ImpulseT technology will help to boost sales through impulse purchases. Terrible Herbst will be replacing its existing POS systems at all 100 of its c-stores and replacing it with Gilbarco Veeder-Root‘s Passport POS system and ImpulseT upselling platform. The new platforms will help the Las Vegas-based convenience store with its creative marketing strategies within

Verifone and P97 Networks Integrate Technology

Verifone’s cloud-based software will assist in P97’s Mobile Payment solutions. In an attempt to improve mobile payments at gas stations and convenience stores, P97’s PetroZone Mobile Commerce and Digital Marketing Platform will soon be integrated with Verifone’s cloud-based POS and site management software solutions. This new integration will help provide gas stations and convenience stores a combined, fully integrated

Mobile Payments at the Pump

Chevron partners with Visa to make paying at the pump easier than ever before. Chevron U.S.A. Inc. has partnered with Visa Inc. to launch a new mobile payments program at more than 20 Chevron-branded stations. This new program will accept any NFC (near-field communications) payment service, offering customers a more secure way to pay at the pump

Stainless-Steel Interior Upgrade

Hoshizaki America Inc. has released the new stainless-steel interior upgrade to its already popular Commercial Series line. Hoshizaki’s one, two and three section upright refrigeration units feature dynamic ducted airflow within the all-stainless cabinet construction allowing for optimum air circulation and even temperatures at each shelf level. Use of thermostatic expansion valve (TXV) technology regulates […]

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Controlled Closing

Anthony has announced release of the Cloze Control Hold Open that doubles the life of refrigerator and freezer glass door gaskets to significantly reduce labor and energy costs. Anthony’s new unique door hold open dampening technology eliminates the typical quick closing and slamming of doors that causes premature wear of door gaskets and fixture parts. […]

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Quick Cooking Steamer

Eloma has introduced its new Genius MT-C Combi Steamer. The smart simplicity of the ultra-small footprint Genius MT-C Combi Steamer offers delicious, easy meal alternatives for consumers on the go. In fact, the compact Genius MT-C packs high volume capacity into a footprint of just four square feet. Ideal for c-store foodservice, it cooks most […]

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Energy Efficient Lighting

Cree Inc. has introduced new KR8 and LR6 LED downlights, designed to deliver better lighting performance and better value for new and existing commercial spaces. The new KR8 downlight is Cree’s first eight-inch downlight, and features Cree WaveMax Technology and Cree TrueWhite Technology. Cree has also introduced the newest generation of its pioneering LR6 downlight, which […]

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