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Kangaroo Express Introduces New Mobile App

Customers can download the free smartphone app to find their next RooCup refill and unlock $30 in digital coupons. Kangaroo Express, operated by The Pantry Inc., has launched its new mobile app, allowing guests to quickly find nearby store locations, unlock exclusive in-store savings and more. The Kangaroo Express mobile app is free to download

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Circle K Renews Exclusive Agreement With MoneyGram

Adds money transfer and bill payment services.   Circle K, the nation’s second-largest convenience store chain has renewed its exclusive relationship with MoneyGram, a global money transfer company.  Circle K has also expanded its product offerings to include money transfer and bill payment services in addition to the money order service MoneyGram previously provided to

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Plan Today For The Loyalty And Payment Technology Of Tomorrow

During a session at the NACS SOI Summit, experts advised retailers to have a road map leading to the technology of tomorrow, instead of just planning for today’s rewards program. At the NACS State of the Industry (SOI) Summit on Thursday, April 11, John Keenan, principal, Anthem Marketing Solutions and Patrick Raycroft, managing partner, W.

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Making a Connection With Your Customers

Consumers spent six times as much time in retailer apps in December compared to a year earlier, showing that shopping and commerce is finally beginning to take off on mobile platforms. By Barbara Brynko, Contributing Editor. The numbers don’t lie. The U.S. officially crossed the threshold into the Brave New Digital World as the market

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Sustaining C-Store Security

The newest safes and interactive security systems, including those that tie neatly into a point-of-sale (POS) system, can help operators track cash and monitor employees on a shift-by-shift basis. By Howard Riell, Associate Editor. Follow the money is good advice when it comes to unraveling conspiracies, but it is even more important when it comes

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Opening the Door to Back Office and Mobile Services

With about 235 million Americans using mobile devices (about 50%), according to Comscore, and smartphone usage as ubiquitous as a cold can of beer, it’s easy to see why some retailers are jumping on the mobile-commerce bandwagon. With the growing popularity of PayPal, Square and mobile payment options, retailers are realizing the value in making

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Taking the Bite Out of Crime

The good news is that the National Retail Federation (NRF) recently released its 2013 economic forecast pointing to a projected 3.4% boost in retail industry sales. And the estimations are running true to form: The projected increase in retail industry sales is just shy of the 4.2% growth reported in early 2012. But the bad

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The Shape of Things to Come in the Prepaid Market

For Tom Gilbert, single-digit percentage growth is continuing to push multi-product gift card kiosk sales. And the president of the Royal Performance Group division at Royal Buying Group Inc. sees more changes coming. “As point-of-sale (POS) technology becomes more prevalent, prepaid loyalty/reward initiates become more available, either as a standalone product or as an added

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Website Fights Unfair Swipe Fee Settlement

Merchants Object! Launches Website so merchants who take credit card payments can voice their side. Everyone who accepts credit cards—from small store owners to neighborhood restaurants—now has a way to speak out about an unfair deal that helps big banks and the credit card companies. Merchants Object! (www.merchantsobject.com) is a new nationwide campaign to inform

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7-Eleven Introduces New Smartphone App

Retailer invites users to help develop future features. 7-Eleven Inc. is turning over the future development of its new smartphone application (app) to the public. With hopes of making U.S. consumers’ lives even more convenient, the world’s largest convenience retailer is seeking public feedback as it expands features and capabilities of its recently released app. 

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ETA Floor Space 90% Sold For Annual Meeting and Expo

Payments and mobile technology industries ready to do business at ETA in New Orleans. The Electronic Transactions Association (ETA), the trade association of the global electronic payments industry, announced that floor space for the 2013 ETA Annual Meeting and Expo is 90% sold. The 2013 ETA Annual Meeting and Expo, the nation’s largest payments industry

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Website Helps Retailers Oppose Proposed Credit Card Settlement

If a retailer doesn’t meet the deadline, the court will assume that retailer accepts the proposed settlement in full. NACS has launched a Website to help retailers from all channels express their opposition to the proposed credit card swipe fee settlement. The site, www.merchantsobject.com, provides the tools for all retailers affected by the proposed settlement

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The Fed Does Not Plan To Alter Swipe Fees

Interchange fees at institutions covered by the rule dropped to an average of 24 cents per transaction during the final three months of 2011. The Federal Reserve said Tuesday it does not plan to change the rules governing the fees debit-card issuers receive from merchants, following a new report that showed sharp declines for most

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GSP Releases GSPSurveyor Upgrade

New features significantly improve access and management of site profile information across departments and from the field. GSP has announced the release of GSPSurveyor Mobile 2.0 for iOS. GSPSurveyor is a proprietary site profile management application that allows retailers to build and maintain store level details on various attributes as well as perform various surveys

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Honey Farms Integrates With OpenStore by GasBuddy

“We can see what our customers need and want, and now have the ability to quickly react to those changing needs,” says Honey Farms’ executive vice-president. Honey Farms Inc., with 36 locations in Massachusetts and New Hampshire, officially rolled out OpenStore earlier this month, and the free Honey Farms Inc. mobile app is worth the

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Gilbarco, PayPal Simplify Pump Payments

More c-stores will now be able to offer mobile and digital payments. Gilbarco Veeder-Root is working with PayPal on digital payment and other mobile solutions to be offered to Gilbarco customers worldwide. The initial effort will launch the PayPal payment capability to retailers with Passport point-of-sale. Future developments will bring PayPal solutions to Gilbarco’s growing

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Securing the Back Office

From PCI compliance to loyalty programs, ensuring customers that their private information is secure and being used appropriately is essential in gaining their trust. By Howard Riell, Associate Editor. Consumers trust retailers with vital personal information every day. For their sake—and yours—protect it. It’s not as hard as some may fear. There are some basic

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Credit Card Appeal Delayed Until Fall

“It is important to note that if you do nothing, it will be presumed by the court that you accept the terms of the proposed settlement,” says NACS president. The U.S. Court of Appeals for the Second Court has ruled that an appeal of the proposed swipe fee settlement that was announced July 13, 2012,

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Wawa Hits One Million Facebook Fans

Celebrates with fan appreciation contests and giveaways. Wawa hit one million Facebook fans on Jan. 28, and has launched a two week celebration to reward fans for their loyalty. From merchandise to gift cards, Wawa is showering its social media fans with affection. But the celebration doesn’t end there; Wawa is also launching its “What

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Cumberland Farms Offers Mobile Payment Option

Customers can save 10 cents on every gallon of gas with new mobile payment program. Cumberland Farms has launched its free SmartPay Check-Link payment program that lets customers pay for gas and in-store purchases using their mobile phone or with the swipe of a card. After completing a free online enrollment process, SmartPay Check-Link users

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Tedeschi Food Shops Honored By Social Media Award

Tedeschi responds to CSD’s first annual social media awards. Tedeschi Food Shops noted it is honored to be the recipient of the Convenience Store Decisions’ Facebook Growth Award. The Tedeschi Food Shops Facebook Fan Page grew 1,663% in 2012. “Serving and delighting our customers is our passion. Social media allows us to engage our customers

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Woodman’s Markets Adds Mobile Shopping

Mobile Shopper launch at Madison, Wis. store continues Woodman’s century-long history of innovative customer service. Woodman’s Food Markets continues its century-long tradition of exceptional customer service and shopping innovation with the launch of Mobile Shopper powered by NCR Corp. at Woodman’s Gammon Road location in Madison, Wis. With Mobile Shopper, Woodman’s shoppers can save time

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C-stores Join Mobile Futures Network

Nine start-ups to launch new mobile pilots in just 90 days. After receiving hundreds of applications, Mondelez International announced the nine start-ups selected to participate in the company’s first of its kind Mobile Futures program aimed at shaping the future of mobile marketing. The final start-up companies will have the opportunity to partner with company’s

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Americans See Smartphone Payments Replacing Cash And Cards

Harris Poll finds few Americans display a strong interest in replacing their own cash or card transactions with the tap of a smartphone, but still see smartphone payments as the wave of the future. Just imagine it:  you’re holiday shopping, or perhaps ordering a drink at your favorite coffee shop.  While the gift wrappers start

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A Sneak Peek at Trends in the New Year

Whether it’s implementing emerging technology or promoting a host of new foodservice items, 2013 promises to be an exciting year for convenience stores. By Marilyn Odesser-Torpey, Associate Editor. Thirteen isn’t usually regarded as a fortuitous number, but it takes more than luck to grow a business. Industry experts offered Convenience Store Decisions insights into some

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