EchoSat Acquires SmartLink

A new acquisition will expand EchoSat’s reach to over 20,000 merchants. The Smartlink division of Heartland Payment Systems has been acquired by EchoSat Inc. Through the addition of Heartland SmartLink’s Secure Payment Gateway (SPG) and managed network services, EchoSat, a provider of payments security, managed firewall and network solutions, will now serve more than 21,000

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Casey’s Launches New App

Customers can order food, check fuel prices and play games with the new Casey’s App. The Casey’s App from Casey’s General Stores Inc. can now be used by customers to order pizza, made-to-order sub sandwiches and appetizers. Online ordering has been implemented in all Casey’s stores company wide, and the app makes online ordering even

Unwrap the eB2B Gift

By Ed Collupy, executive consultant, W. Capra Consulting Group It’s the time of year of giving and reflection—throughout the convenience store industry people come together in many different forums and give of their time to help each other and you. As I look back on 2015 one group that has been hard at work advocating for

Digital Labeling

LG Innotek from Korea has introduced a new digital pricing system called troniTAG GmbH. The troniTAG is the beginning of the conversion from the paper label to the electronic tag. The current troniTAG system connects the  existing POS or ERP system directly to the digital price display on the shelf. By using the wireless data […]

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Suction Display Products

iSEE Store Innovations LLC and Display Technologies have released iSEE’s best-in-class suction display products to beverage clients in Europe and Latin America. iSEE’s suction display products include the iSEE Apex, iSEE K2 and iSEE Sherpa product lines. Each of the display lines uses the power of the patent pending iSEE Suction technology–an ultra-reliable design that […]

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Mobile Pay Popularity Rises

Mobile pay is rising in popularity, but consumers prefer some programs over others.  More than 1,000 men and women were polled between Dec. 1-5, 2015 for Retale’s its second annual commissioned study which  examined consumer interest and adoption of in-store mobile payments during the holiday shopping season. The study focused on several key areas, including the

Dunkin’ Donuts Offering Apple Pay

Dunkin’ Donuts is giving customers an easier way to run on Dunkin’. Apple Pay is now available as an additional way for Dunkin’ Donuts customers to reload their card via the Dunkin’ Mobile App. With Apple Pay, Dunkin’ Donuts guests can use their iPhone 6s, iPhone 6s Plus, iPhone 6 or iPhone 6 Plus to

Are Cell Phones The Cash Registers of the Future?

Mobile apps elevate consumer shopping experiences and increase customer loyalty. A new special report from Boston Retail Partners (BRP) has revealed that new or upgraded mobile apps and Websites are top commerce priorities for retailers. The 2015 BRP SPECIAL REPORT: “Mobile Commerce – The Future of Retail” reveals that mobile commerce has become a valuable revenue

Holiday Shopping Goes Mobile

More shoppers are gravitating towards shopping from home. Thanksgiving shoppers were less concerned with scouting which stores were open, because they weren’t looking to shop-until-they-dropped, but rather they were shopping from the comfort of their own homes. Mobile shoppers made up 63% of total online visits to retail sites. 50% of those visits occurred on

Gulf Visa Card

New Gulf Visa Card provides innovative way for customers to earn loyalty points. Gulf Oil LP has launched the new Gulf Visa Card. This new card is the company’s latest move to reward customer loyalty. Gulf Visa Card holders earn points every time they use their card – at Gulf stations and elsewhere. Points are then

Panoramic Display Doors

Anthony is pleased to announce the introduction of the Vista Elite Cooler Door that provides energy-free panoramic merchandise visibility and excellent anti-fog performance without door or glass heat. Exceeding 2017 U.S. Department of Energy (DOE) commercial refrigeration standards, Vista Elite doors utilize Anthony’s Vacuum Insulated Glass (VIG) technology for zero energy usage to increase energy […]

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NRF Stresses Importance of Cybersecurity

Although moves have been made to increase cybersecurity, industry professionals are calling for more improvement, on a federal level. Tom Litchford, vice president of retail technology for National Retail Federation, has represented retailers at the National Institute of Standards and Technology (NIST), hosted by the National Cybersecurity Center of Excellence. This event focused on trends

Swedish Match Launches New Website

Swedish Match is providing greater access to its products for both consumers and trade partners. In order to provide consumers and trade partners with an easy-to-navigate portal for all Natural Leaf Brands along with small and large format cigars, Swedish Match Natural Leaf Brands (Game, Game Leaf, 1882, Garcia y Vega) has launched a new website, www.gamecigars.com.

Kum & Go Partners in C.H.E.W Campaign

Kum & Go, Trident and Mondelēz International are seeking to customize the customer experience through human data intelligence. Kum & Go is partnering with Trident Brand for the launch of Trident’s C.H.E.W. (Change Health Every Week) campaign. During the campaign, select Kum & Go convenience stores will reward shoppers for healthy and active behaviors over the holiday season.

Mobile Payments Making Noise

By Ed Collupy, executive consultant, W. Capra Consulting Group “Cha-Ching!” (https://www.youtube.com/watch?v=8Kd7LcKbaUA) With all the announcements about mobile payments over the past few weeks I’ve been hearing, in my mind, the sound of an older cash register when the total button was pushed, and thinking that it should become the ringtone for mobile payments. Clearly all

How To Bring Fuel Customers Inside Your Store

Between technical advances and effective forecourt strategies, retailers are able to prompt patrons from the pump to points inside their stores. By Pat Pape, Contributing Editor Thanks to pay-at-the-pump technology, the average convenience store fuel customer spends five minutes or less filling up a gas tank. Some of them will come into the store and

Heartland and Pinnacle Create New EMV Compliant POS System

EMV compliant POS systems developed specifically for petroleum and convenience retailers. Heartland Payment Systems and The Pinnacle Corp. have launched the first Europay, MasterCard and Visa (EMV) compliant point-of-sale (POS) system for petroleum retailers. Petro retailers can now meet the global standard for credit payment cards based on chip card technology. Heartland and Pinnacle’s Palm POS system provides petro

Cyber Monday Customer Service Issues Affect In-Store Sales

Can customers’ online experiences affect their in-store shopping choices? Consumer research from LoyaltyOne has revealed that customer service mistakes made with Cyber Monday online shoppers could lead to significant in-store sales losses in the coming holiday shopping season. In LoyaltyOne’s October 2015 nationwide survey of 1,019 American consumers, nearly half (47%) of Cyber Monday shoppers indicated

How Consumers Use eGift Giving

Consumers tend to use gift cards for gift giving and egifts more for themselves. A recent shopper survey from Blackhawk Network, examining how consumers use plastic versus digital gift cards or egifts, has revealed that consumers tend to purchase plastic gift cards to give as gifts and use egifts more for themselves. The survey also explored how consumers use

Customers Can Get Fuel Price Updates Via Apple Watch

Consumers can now view the most updated fuel prices via their Apple Watch thanks to an app from AAA. AAA has released a new app for Apple Watch. This recent update allows Apple Watch owners to find the nearest gas station the station with the lowest price for the type of fuel they use in their vehicle. The app also provides the most

How To Prepare For A Breach

Convenience stores should incorporate data violations into their operational crisis response plans. By Pat Pape, Contributing Editor Crises in business are common. They range from public management blunders and workplace crime to employee dissent and data breaches. One of the best things a retail management team can do to handle these problems is to prepare

Enhanced Fuel Price Software

PriceAdvantage has announced the v2015.2.0 release of PriceAdvantage software, which features a new, powerful economic model and a robust list of product enhancements. The newest release adds enhanced functionality that helps fuel marketers make informed, strategic pricing decisions. For example, the revamped economic model boasts a patent-pending algorithm that lets users create what-if scenarios, analyze […]

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Merchandiser Security Cover

Master-Bilt has introduced its new line of solid-end vertical open air merchandisers featuring a roll-down lockable security cover. These competitively-priced models offer dependable security, contemporary styling, increased capacity and quiet operation ideal for areas requiring a secure after-hours solution. With a total of 12 models available, the VOAM-C series features a cover built into the […]

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Next Generation Blending

Taylor has introduced the MagnaBlend Pro, the ultimate next generation blending system that offers consistent blended drinks every time. Fully automated and boasting a stunning nine-second blend time, nothing moves your operation faster. An integrated, shaved ice dispenser and rinse station eliminate back and forth between prep areas while a refrigerated cabinet holds up to […]

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Casey’s Discovers Credit Card Skimming Devices

Seven of Casey’s General Stores locations were found to have credit card skimming devices on pumps. Credit card skimming devices were recently discovered at seven Casey’s General Stores Inc. locations. Six of the locations effected are in Nebraska,  and one is in Iowa. The effected stores are located at: 4150 W. U.S. Highway 30, Grand Island,

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