You Cannot Motivate a Rock*

By Mel Kleiman, President, Humetrics You can promise the rock a reward or you can threaten to punish it, but, no matter what you do, that rock just ain’t gonna move. The only way to make a rock move is to pick it up yourself and move it out of your way. (*In this analogy,

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What Are You Doing Wrong?

By Mel Kleiman, President, Humetrics If you don’t know the answer to this question, how can you possibly expect to get any better? If you want to improve and/or excel, you need to ask your boss, your coworkers and your employees questions like: What could I be doing better or differently? How could I improve

Before You Think Outside the Box, Look Inside It

By Mel Kleiman, President, Humetrics Before you place a recruiting ad for a new employee, be sure to look at the people already on board. Perhaps someone on staff could easily do the job, or there may be someone this job would be a stretch for, but who deserves the opportunity to grow. Promoting from

To Change Your Results, Change Your Approach

By Mel Kleiman, President, Humetrics Quit concentrating on how to avoid hiring the wrong people and focus instead on how to find and hire the right ones. The primary goal of most hiring managers and hiring systems is to screen out the least suitable applicants. They give scant attention to how to attract, hire and

Hiring Teens This Summer?

By Mel Kleiman, President, Humetrics Because we live in a world of “Helicopter Parents” (parents who hover over and are involved in everything their children do), and because the number one reason teenagers quit or get fired is for not being able to work the hours required, when you find a teen you’d like to

Time, Space and Lifetime Employees?

By Mel Kleiman, President, Humetrics What if there was a rift in the Space-Time Continuum, or, more believably, a change in the federal government’s employment law policies that made it impossible to get rid of any employee who is on your payroll six months from today? How would you change the way you look at

Parker’s is Fueling Education

Parker’s continues to donate a portion of the proceeds from its fuel sales to public and private schools throughout Georgia. On April 26, 2016, Parker’s presented a $7,500 donation check to Bulloch County Public Schools through the company’s Fueling the Community Program. The check was presented during a ceremony at Statesboro High School in Statesboro,

Conexxus Elects New Company Leadership

Eight individuals have been newly elected to leadership roles for Conexxus. At the Conexxus Annual Conference, which took place from May 1-5, the company named two new members to its Board of Directors and elected six new members to its Board of Advisors. Kevin Smartt, president and CEO, Kwik Chek Food Stores Inc. (Austin, Texas),

Free Gas From Thorntons

Thorntons has launched a summer sweepstakes that will award free fuel to customers every week this summer. Thorntons has once again launched its Free Gas for a Year Sweepstakes, but this year the promotion offers even greater perks. Each week through July 5, Thorntons is giving away hundreds of gallons of free fuel at each

Parker’s Works to Keep Georgia Beautiful

Parker’s new Savannah, Ga. headquarters will allow the company to expand its operations in Georgia. On April 22, Parker’s was awarded a Georgia Trust for Historic Preservation Award for Excellence in Rehabilitation at The Georgia Trust’s 39th Annual Preservation Awards in Atlanta. The award was granted to the company for its ambitious renovation of the

LSI Industries Names New National Sales Manager

LSI Industries’ new National Sales Manager brings decades of experience to his new position. Tyler Cobb has been named the new National Sales Manager for LSI Industries Inc. In his new position, Cobb will take on business development responsibilities and aid in the further growth of the LSI Graphics Segment. Cobb joins LSI Industries with

Rice Oil Partners With VP Racing Fuels

Low credit card processing fees among the benefits that attracted Rice Oil to the VP brand. Rice Oil Co. has joined VP Racing Fuels’ roster of retail branding partners. Based in LaFollette, Tenn., Rice Oil has supplied the mining, convenience store and other industries for 36 years and currently supplies 12 retail locations in Tennessee,

My Vision Is Riveted On the Reinvention of Retail

By Bill Scott, President, StoreReport LLC ONE OF THE members of Convenience Store Supply Chain Management forum on LinkedIn, recently asked me a question. “Why do you spend so much of your time giving away the knowledge in retail you have acquired over the past 38 years?” The answer is simple. “All of that information

Circle K Supports Canadian Red Cross

Alimentation Couche-Tard is working to provide relief to the Canadian communities that were recently met with disaster. The Canadian Red Cross recently appealed for help with relief efforts in Northern Alberta, Canada, and Circle K has answered the call. Circle K recently implemented a system in all of its stores across Maritimes Provinces and Newfoundland

Walmart is Suing Visa

Walmart is suing Visa for its allowance of signature verification of chip-based debit cards. Walmart, on Tuesday, May 10, 2016, filed a lawsuit against Visa, concerning Visa’s protocol for chip debit cards. According to a report from USA Today, Walmart is suing Visa for allowing customers to validate chip-enabled debit card transactions using a signature

NACS Fights Proposed SNAP Rule

NACS has drafted a letter to bring the industry together to oppose the newly proposed SNAP rule which would have adverse effects on the convenience industry. The National Association of Convenience Stores is fighting a recently proposed rule from the U.S. Department of Agriculture (USDA) that, if passed, will push tens of thousands of convenience

New Kum & Go Marketplace is Now Open in Iowa

Kum & Go’s new Marketplace design prototype in the Iowa City area offers unique amenities that make it unlike any store in the area. On Thursday, May 12, Kum & Go opened the doors of its newly built store in Coralville, Iowa. The new store, located at 822 1st Avenue, features the brand’s new 6,200+-square-foot

Sinclair Oil Reaches 100 Year Milestone

Sinclair Oil has announced plans to more than double its stations in the coming years. Salt Lake City- based Sinclair Oil is celebrating the company’s 100th anniversary this May. However, despite reaching this milestone, the company is determined to focus more on the future than on the past. Sinclair has announced ambitious plans to grow

What Type of Manager Are You?

By Mel Kleiman, President, Humetrics Studies show there are essentially two types of managers (and companies) — those that are accounting-focused and those that are marketing-focused. Accounting-minded managers focus primarily on reducing costs and overhead. This approach appears to make/save money in the short run, but actually has the potential to lose customers over the

VERC Enterprises Recognized for Accommodation Efforts

VERC Enterprises has committed to hiring individuals with intellectual and developmental disabilities to comprise a significant portion of its workforce. VERC Enterprises has announced that its Marlborough Gulf, Mass. location was recently awarded a 2016 Accommodation Award by the MetroWest Work Opportunities Coalition. This award was granted to the company in recognition of its efforts

Rutter’s Supports Central Pennsylvania Children’s Charities

Over the past 10 years, Rutter’s has donated over $5 million to charities in the communities it serves. At its 14th annual two-day golf outing, Rutter’s Children’s Charities raised over $165,000 for Central Pennsylvania charities. This brings the total amount raised to over $1.55 million, since the company’s first outing in 2002. This year’s outing

Coca-Cola Announces Retail Marketing Leadership Change

Coca-Cola grants 13 year company veteran a leadership position. Coca-Cola North America has named Diane Wallace as the company’s new vice president of retail marketing. In her new role, Wallace will be responsible for key disciplines that include retail strategy, category strategic advisory, customer marketing, strategic selling capabilities and customer/trade communications. Prior to joining Coca-Cola

Cumberland Farms Launches Summer Beverage Promotion

Cumberland Farms customers can beat the heat with 49 cent fountain or frozen beverage refills. Cumberland Farms has once again launched its traditional summertime “Chug Jug” beverage promotion. According to a report from Orlando Sentinel, the promotion, which will run through Labor Day, invites customers to purchase 32 ounce refillable mugs for $1.99. The jugs

Social Media is Indispensable to Foodservice Directors

An increase in the use of social and digital media by on-campus foodservice venues is complemented by an increase in business.  The value of social and digital media marketing is now more realized than ever by college and university foodservice directors in charge of c-store and retail operations. These foodservice directors have increased their social

Budweiser Celebrates America with New Packaging

Budweiser has unveiled new packaging in an attempt to make this summer the most patriotic season this generation has seen yet. Budweiser has announced the launch of its new summer campaign, which will take the brand’s patriotic packaging to a whole new level. Beginning May 23, the 12-ounce cans and bottles of Budweiser will be

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