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How to Maintain a Good Foodservice Reputation

Don’t lose business and ruin your foodservice reputation by accidentally sending your guests home ill. One way to really hurt your foodservice establishment’s reputation is to send your guests away with a foodborne illness. Food poisoning is a common epidemic in the U.S., and although sometimes it is unavoidable, it is often caused by carelessness

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Karma & Employee Retention

Help your employees help you. By Mel Kleiman, president, Humetrics Now that unemployment levels are once again low and there are fewer available workers in the labor pool, it’s time to be more proactive about keeping your STAR employees happy and on-board. Here are six questions to ask your best people at least once a year: When

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How Low Gasoline Prices Spur Driving Demand

By Brian Milne, Editor, Schneider Electric A near vertical arc forms on the 10-year chart of vehicle miles traveled on U.S. roads recently released by the Federal Reserve Bank of St. Louis through its FRED economic data series, with U.S. vehicle miles traveled (VMT) in May at an all-time high of 3.08 trillion miles. That’s

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Is It Time For Private 9-1-1 Centers for Retailers?

We already have the technology to provide a safer environment for customers and employees, so when will we use it? By Bill Scott, founder of StoreReport LLC & Scott Systems Inc. I intercepted an article yesterday telling about a couple that was attacked by a gang of thugs at a convenience store. It resulted in a

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American Beverage Association Sues San Francisco

The American Beverage Association is not alone in its fight against new legislation. Legislation passed by the San Francisco Board of Supervisors in June resulted in some of the strongest laws in the U.S. related to beverages enhanced with sugar, and the American Beverage Association is fighting back. According to a report by the SFGate, on

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EMV Solutions for Petroleum Retailers

Petroleum retailers should act now, before liability can be incurred for fraudulent transactions. With the Payment Networks’ Liability Shift looming in the near future, retailers must take action to protect themselves. In order to avoid possible liability for fraud, retailers are seeking EMV solutions for their stores. In order to meet these needs, comprehensive and

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Chevron’s Second Annual Game Day Chef Challenge

Chevron offers fans the opportunity to win thousands of dollars in gift cards during the second annual Chevron Game Day Chef Challenge. Chevron U.S.A. Inc. is offering a grand prize of $25,000 in Chevron gift cards to the winner of the second annual Chevron Game Day Chef Challenge. This Challenge is a cooking contest which invites contestants

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Redefining Alltown Market

You wouldn’t expect a Fortune 500 company to demonstrate the same desire for building strong retail customer relations as perhaps, a family-owned c-store chain. But with its revamped Alltown Market concept, Global Partners LP is doing just that. By David Bennett, Senior Editor When Waltham, Mass.-based Global Partners LP launched its newly redesigned Alltown Market

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Kum & Go Announces New Larger Store Prototype

Kum & Go has big plans for future stores. Kum & Go, a convenience store chain headquartered in West Des Moines, Iowa, has announced a  prototype for its future stores. The new prototype will begin construction this August, and is expected to be completed by the year’s end. According to a report by The Des Moines

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How To Understand Your Distributor’s Perspective

Discovering that it is not the distributor’s fault. By Bill Scott, founder of StoreReport LLC & Scott Systems Inc. In 2004, I was forcefully ejected from a place of business. I believe that this was the first, and only, time I have experienced such a thing. I had been asked by my convenience store customer to visit a

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Thorntons Announces Expansion of Headquarters

Thorntons will spend nearly $28 million on expansion project. Thorntons has decided to increase its presence in the Commonwealth by moving its Louisville, Ky. headquarters to a larger facility. Governor Steve Beshear and Louisville Mayor Greg Fischer announced the expansion and said they are happy to report that the business intends to remain in Louisville.

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TravelCenters Opens New Popeyes

TravelCenters of America opens its fourth Alabama Popeyes. TravelCenters of America LLC (TravelCenters), has announced the opening of a new Popeyes Louisiana Kitchen at TA Lincoln, Ala. This store is located at I-20, Exit 168 (75246 Alabama Hwy. 77), in Lincoln, Ala. The new Popeyes will serve the prominent southern-style cooking that has made Popeyes famous.

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How To Deliver On Fresh Produce Offerings

When it comes to determining whether category growth would be effective, asking the right questions is key. A growing number of convenience stores are considering expanding their fresh produce offerings. A new resource has been published to help convenience stores examine what they need to consider in order to have success with a fresh produce program.

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Francois Oil Celebrates 75 Years in Belleville, Wis.

Community support and strong partners help Francois Oil achieve 75 years of service. CITGO Petroleum Corp. celebrated CITGO Marketer Francois Oil’s 75 years of service to the Belleville, Wis. on Aug. 1, by inviting the community to join the celebration with a day of food and fun at the Belleville Community Park. Open to the public, the

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U.S. Beer Industry Supports 1.75 Million Jobs

America’s favorite adult beverage serves up more than just a refreshing drink. A new study was released, during a Congressional briefing, by the Beer Institute and the National Beer Wholesalers Association (NBWA) on July 28. The study was named the Beer Serves America report, and it details the industry’s complete impact on the American economy. Based on government

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North American Electrolux Team is Growing

Electrolux celebrates 10th anniversary in North America and looks back upon 10 years of growth. During its first ten years in North America, Electrolux Professional Inc’s North American team has grown, substantially. “As we look to strategically grow, we are constantly looking at expanding our team and resources by hiring the best talent out there. We

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NRF Speaks Out On ‘Ambush’ Union Elections Court Ruling

Union organizing elections timeline has “nothing to do with making elections fair,” says NRF spokesperson. The National Retail Federation (NRF) issued the following statement from Senior Vice President of Government Relations David French on a federal judge’s ruling in favor of National Labor Relations Board regulations that allow union organizing elections to be held in

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Acumera Appoints Greiner As Chief Security Officer

Tabitha Greiner to lead cybersecurity efforts. Tabitha Greiner has joined Acumera as chief security officer. Greiner is a Payment Card Industry Data Security Standards (PCI-DSS) expert and will be responsible for leading all cybersecurity-focused initiatives for the business, including maintaining internal security practices and acting as an expert resource for customers and the retail community.

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U.S. Gas Price Dip Continues For Longest Period Since January

South Carolina gas $1.50 per gallon less than California gas due to regional factors. The national average price for regular unleaded gas in the U.S. declined for 12 consecutive days (July 15-27), marking the longest dip since January. Month-over-month, pump prices have moved lower in 34 states and Washington, D.C., offering relief to motorists. The

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Couche-Tard Sells Lubricants Business in Europe

Deal should close by year’s end. Alimentation Couche-Tard Inc. has signed, through its wholly-owned indirect subsidiary Couche-Tard Luxembourg S.A.R.L., an agreement to sell its lubricants business to FUCHS PETROLUB SE (FUCHS). The sale is through a share purchase agreement, pursuant to which FUCHS would acquire 100% of all issued and outstanding shares in Statoil Fuel

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Seizure of Counterfeit Zig-Zag Products Executed

North Atlantic enforces zero tolerance policy for counterfeit goods imported into the United States. Seizure orders from the U.S. District Court for the District of Connecticut have been successfully executed on a number of merchants and individuals who were selling counterfeit Zig-Zag cigarette paper products. In the case, Michael Rye and Thomas Mango, Cantor Colburn

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Joint Venture will Bring Crude Oil From Texas to Louisiana

Bayou Bridge pipeline to be constructed through a three-way venture. A joint venture has been formed between Phillips 66, Energy Transfer Partners, L.P. and Sunoco Logistics Partners L.P. This venture was made to construct the Bayou Bridge pipeline to transport crude oil from the Phillips 66 and Sunoco Logistics terminals in Nederland, Texas, to Lake Charles, La.

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FREE Weekends at 7-Eleven this August

For 7-Eleven fans, more weekends equals more savings. 7-Eleven, is launching another summer special in August – FREEkends (FREE Weekends). During this new promotion, 7-Eleven will have a free product offer each weekend throughout August. The best part is that there are five weekends in August this year. 7-Eleven will launch its FREEkend offers Aug. 1 for

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Sheetz Opens Two New Pennsylvania Stores

The growing family-owned convenience store chain continues strong expansion in Pennsylvania. On July 30, Sheetz opened two new locations in Burnham, Pa. and Huntingdon, Pa. The new stores give customers in the Mifflin County, Pa. and Huntingdon, Pa. areas more food and fuel options. The store openings were celebrated with fun games, food, drinks and prize giveaways, along with free coffee

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NOCO Fights Hunger Through Donations

NOCO fights against hunger by donating thousands of pounds of non-perishable food items to the local Food Bank. NOCO and its employees recently donated more than 6,500 non-perishable food items to the Food Bank of Western New York. From July 10-17, NOCO’s eight office/warehouse locations throughout Western New York donated non-perishable items to the cause. On July 28,

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