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Kretek Names Five New Key Account Managers

Business growth and new retail chains are driving the need for greater account service. Kretek International Inc., exclusive importer and marketer of Djarum and Cuban Rounds Cigars, Voodoo and EZ Cig e-vapor products, DjEEP lighters, Nuvino Wines, and VirMax male performance products, has added five new key account sales managers in their Central and Northeast

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Make Sure You’re Secure

With credit card data hackers becoming increasingly innovative and sophisticated in their methods, it’s more important than ever for retailers to comply with current security standards set by the PCI Security Standards Council. By Marilyn Odesser-Torpey, Associate Editor Target, Supervalu, UPS, PF Chang’s and, most recently, Home Depot and even Dairy Queen—American retailers are being victimized

A Teaching Moment

By Tony Huppert, CEO, Team Oil Inc. I arrived at 6 a.m. on a Sunday morning at the Team Oil Travel Center.  The previous day, my business partner and I decided to clear out the 700 DVDs we had in stock. My partner, Eric, directed the staff to put them all on the shelf and

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Starting Your Own Consulting Business

John Matthews, founder and president of Gray Cat Enterprises. Recently, I celebrated my ten-year anniversary as a management consultant. It has always been a life-long dream of mine to be on my own and in 2004 I realized that goal. I had spent some 20 years in corporate America prior to and breaking out on

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Developing A Retail Real Estate Strategy

By John Matthews, founder and president, Gray Cat Enterprises Organic growth by a retailer is an exciting time for the company. Reinvesting earnings into the expansion of their branded stores through new construction communicates that a) business has been good; b) by growing the network of stores through brand-new locations, it helps strengthen market share;

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Recognizing Your Best Customers

By John Matthews, founder and president of Gray Cat Enterprises. Last month, I was participating in a client meeting and like most meetings that are lengthy, food is generally brought in and we eat/meet on the fly. This time we ordered a bunch of pizza and drinks to feed a group of 20 or so.

Developing Open Communication With Your Vendor Partners

By John Matthews, founder and president of Gray Cat Enterprises Inc. Imagine a business world where resources were plentiful and industry expertise could be available at every juncture. Where decisions could be made that dovetailed alignment in support of your strategic plan throughout your networks. Imagine a world that anticipates your directives and assists in

A Blog About Writing A Blog

By John Matthews, founder and president of Gray Cat Enterprises Inc. About three years ago I began to publish a blog focused mainly on improving processes within small business. Many of these blogs are derived from having worked many years in larger organizations and attempting to translate those experiences to smaller businesses in the retail

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Phillips 66 Continues to Drive Retail Innovation

The Houston-based energy company is piloting several test programs and rolling out new images to help its branded marketers boost sales and attract new business. By John Lofstock, Editor Phillips 66, which supplies more than 7,100 outlets under the Phillips 66, 76 and Conoco brands, continues to innovate. Through a strategic program called Experience 66,

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Retailers Meet Goal in Preventing Tobacco Sales to Minors

NATO Executive Director Thomas Briant discusses the policies that have been successful in curbing cigarette sales to minors. By John Lofstock, Editor A new report just released by the Substance Abuse and Mental Health Services Administration (SAMHSA) indicates retailers continue to meet federal mandates banning tobacco sales to youths under the age of 18. Tom

John Lofstock editor-in-chief of editorial operations and executive director of NAG leads the operation boot camp session.

NAG Conference Delivers New Ideas in San Antonio

C-store leaders gather at the annual meeting of the National Advisory Group to share ideas and network with fellow colleagues. By Erin Rigik and David Bennett, Senior Editors The 2014 National Advisory Group (NAG) welcomed retailers to the Westin Riverwalk in San Antonio, Sept. 7-10 to discuss hot-button topics and exchange industry insights. Also featured

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Living the American Dream

Nachhattar Chandi began his c-store career as a cashier. Today he owns and operates 17 convenience stores and counting. By Erin Rigik, Senior Editor Nachhattar Chandi’s entrepreneurial journey from his start in a small village in India to a U.S. c-store cashier, to a successful c-store franchisee and owner of Chandi Group USA is a

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Gasoline’s Whipsaw Trade in Oversold Market

By Brian Milne, Energy Editor, Schneider Electric The gasoline futures contract nearest to physical delivery traded in a more than 25cts gallon range in September with little less than two days of trade for the month remaining, which included sharp daily reversals in what is known as whipsaw price action late in the month ahead

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Rutter’s Celebrates National Coffee Day

Customers enjoy free coffee today. National Coffee Day is today, Monday Sept. 29. Rutter’s is leading central Pennsylvania’s celebration with a special offer for its customers. All day on Sept.29, every Rutter’s customer who purchases any of Rutter’s delicious, award-winning breakfast sandwiches and presents their Rutter’s Rewards card at the register will get a free

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TravelCenters Acquires Iconic Johnson’s Corner Truck Stop

Petro Johnson’s Corner location to maintain Johnson’s Corner restaurant and bakery, and community roots. TravelCenters of America LLC (TravelCenters), operator of the TA and Petro Stopping Centers travel center brands, has announced the expansion of its network with the acquisition and rebranding of the newest Petro, located at I-25, Exit 254 (2842 SE Frontage Rd.)

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Nice N Easy Announces Scholarship Winners

The Linda Nelson Memorial Scholarship is awarded to seven students. Nice N Easy Grocery Shoppes, a convenience store chain in Upstate New York, has awarded Linda Nelson Memorial Scholarships to seven local students. Established by the late President, Founder & CEO John MacDougall, the award is in memory of Linda Nelson, a spirited Nice N

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Thorntons Launches New Refreshing Rewards Program

New loyalty program is based on visits, not points or purchases. By Erin Rigik, Senior Editor Thorntons just announced the launch of its new Refreshing Rewards program, which is focused on enhancing experiences for its customer base across all its markets. “A loyalty program is something we have been looking into for a number of

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Susser Acquires Aloha Petroleum

SUSP also announces MACS as first dropdown transaction between ETP and SUSP. Susser Petroleum Partners LP (SUSP) and Energy Transfer Partners, L.P. (ETP) announced today the first dropdown transaction between ETP and SUSP. In addition, SUSP announced an agreement to acquire Hawaii-based Aloha Petroleum Ltd., closing of a new $1.25 billion revolving credit facility, and

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Turkey Hill Announces Sweepstakes Winners

Three second prize winners in Great Gas Giveaway take home prizes. Turkey Hill Minit Markets announced the first three winners today of Free Fuel for a Year, the second prize in the Great Gas Giveaway. The three central Pennsylvania residents are the first of eight second prize winners to be selected in the sweepstakes, which

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FDA Increases Maximum Retail Tobacco Violation Fine

The fine for a sixth tobacco violation has increased. The FDA has revised its schedule of fines imposed on retailers that violate the agency’s federal tobacco regulations, including the sale of cigarettes, roll-your-own tobacco, or smokeless tobacco to a minor, the National Association of Tobacco Outlets (NATO) reported. Under the Tobacco Control Act, there are

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An In-depth Look at College Student Snacking

Snacking is students’ lifestyle of choice. College students snack more than all other demographics and snack at all times of the day, according to a study done by Y-Pulse (ypulse.org) that surveyed 1,314 consumers, including 177 full-time college students, about their snacking behavior. Snack choices away from home were the focus of this study, and

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R.J. Reynolds Launches New Pall Mall Packaging

Packs and cartons to get a new look. Beginning in September 2014, Pall Mall will be sporting a new, more contemporary look, according to company spokesperson Richard Smith. The move reflects the continued positive interest from adult smokers, making Pall Mall the No. 1 value cigarette brand in the U.S., and the No. 4 best-selling

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Product Video : Tomlinson Pizza & Snack Merchandiser

Tomlinson’s Pizza & Snack Merchandiser is ideal for self-serve areas and has an attractive design that will help generate impulse sales. Features include: Adjustable thermostat – 80°F to above 160°F Thermometer included inside merchandiser Three 17” x 17” heated shelves – each holds up to a 16” pizza Can be used for foods other than

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Featured Product Video : Tomlinson Simpli-Flex 2000 Cup Dispenser

  Coffee and fountain beverages can be a big profit center for convenience stores. Key to making these items profitable is presenting a clean, organized space that is appealing and easy to access. Cup dispensers are one way to keep counters organized and accessible for customers. Tomlinson Industries offers a complete line of self-adjusting and

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Empire Petroleum Acquires Mansfield Oil Co.’s Retail Dealer Business

Announces formation of a strategic growth partnership. Empire Petroleum Partners LLC has acquired the retail dealer business of Mansfield Oil Co. of Gainesville Inc. and has merged its retail dealer operations into Empire effective Sept. 25, 2014. Additionally, Mansfield will become a partner and will retain an ownership stake in Empire. The combination of Empire

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