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Pilot Flying J Surpasses 650 Stores In North America

New locations feature expanded foodservice, premium coffee and the MyRewards loyalty program. Pilot Flying J recently opened its 650th and 651st locations in North America. The 650th store, a Pilot Travel Center in Von Ormy, Texas, opened on Oct. 15 and features full amenities for professional drivers, area residents and the motoring public. Today, Oct.

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Team Oil Celebrates 10 Years Of Evolution

What started as a two-man operation has grown into a successful business venture with a team of 35 employees.   After 10 years of construction, updates and additions—starting with the opening of the 40-foot Team Oil Travel Center’s Liquor Store on Sept. 20, 2002—Eric and Tony Huppert are looking back at the changes they have

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Parker’s Debuts New Location

Garden City, Ga. site opens for business. Parker’s has opened a new state-of-the-art store in Garden City, Ga. in response to customer demand. The 28th Parker’s location, located at 4219 Augusta Rd., features discounted gasoline as well as nearly 4,000 square feet of retail space. Like all other Parker’s retail locations, the Garden City store

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Dealing Behind the Scenes

Open Pantry’s Robert Buhler opens up about the  company’s future, missed opportunities and the financial wisdom offered by his board of directors. By John Lofstock, Editor. To make your mark in the convenience store industry, you are either growing the business or waiting for the rest of the industry to pass you by. Growth can

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NRF Says Revised Swipe Settlement Still Unacceptable

“The settlement still does virtually nothing to protect retailers or their customers from the abuses of the card industry, and it attempts to silence any objections for years to come,” says NRF. The National Retail Federation (NRF) said a revised antitrust settlement filed in federal court Friday, Oct. 19, scarcely begins to address retailers’ concerns

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The Anatomy of an Effective LTO

The limited time offer is a proven strategy for testing new products, generating a buzz in your stores and giving consumers a compelling reason to make an immediate purchase. Marilyn Odesser-Torpey, Associate Editor. Everyone knows when the McRib comes to town. McDonald’s does not even have to advertise it; the saucy pork sandwich’s legions of

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Cool New Products Room Previews Record Number Of Items

Retailers weigh in on what stood out to them among the rows of new products in the Cool New Products Preview Room. At the NACS Show that ran Oct. 7-10 at the Las Vegas Convention Center, attendees had the chance to view the Cool New Products Preview Room and check out what’s new and cool

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Eby-Brown Announces Expansion

Purchases L.A. Edlbeck Co. Eby-Brown Co. LLC has reached a definitive agreement to purchase the assets of L.A. Edlbeck Co. of Green Bay, Wis. Servicing retail accounts throughout the Midwest, the Atlantic Coast and the Southeast, Eby-Brown is the largest privately held convenience store distributor in the U.S. with annual revenues in excess of $5

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NACS Show Hits Record Numbers

More than 150 companies were waitlisted for the expo, which was sold to fire marshal-mandated capacity. A record number of buyers fueled a 7.2% surge in NACS Show attendance this year, as attendance hit 24,056, the second highest ever, and only 309 short of the record set in 2004. Records abounded at the NACS Show

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Hershey Co. Named To Dow Jones Sustainability North American Index

Hershey joins world’s leading companies for top-tier economic, environmental and social performance. The Hershey Co. has been selected to join the Dow Jones Sustainability North America Index (DJSI). Hershey is one of seven North American companies from the Food & Beverage category in this year’s index and one of only 17 companies added in 2012. 

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Royal Buying Group Announces New Executive Leadership Team

A two-person team is set to fill the role of former president and CEO Michael Zielinski.   Royal Buying Group Inc. (RBG) has appointed Angela Angelilli and Sharon Porter as the new Executive Leadership Team.  Angelilli, executive vice president of sales, and Porter, executive vice president of business development, will fill the role of former

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Prairie City Bakery Acquires Tina’s Gourmet Pastries Brand

Purchases El Gallo Giro Artisan Mexican Bakery products from Artimex. Prairie City Bakery, based in Vernon Hills, Ill., has purchased the Tina’s Gourmet Pastries Brand and the El Gallo Giro Artisan Mexican Pastry business from Santa Fe Springs, Calif.-based Artimex. Tina’s is a West Coast brand that includes more than 30 items individually wrapped items

Jamie Morgan’s goal:  Zero waste going to the landfill from Sana Fe Natural Tobacco Co.’s manufacturing processes in Oxford, N.C.

Santa Fe Natural Tobacco Aims For Zero Waste

By Jan. 1, Santa Fe Natural Tobacco plans to be recycling about 97% of its manufacturing waste, with the other 3% converted to energy at waste-to-energy facilities, replacing fossil fuels. Santa Fe Natural Tobacco is working hard to protect the environment. It’s a lofty environmental goal—one that relatively few companies attempt. But Jamie Morgan has

Peter Tedeschi accepts the Chain of the Year award from Matt Thornton.

Team Tedeschi Brings Home the 2012 Chain of the Year Award

In front of nearly 300 convenience store industry retailers and suppliers, Peter Tedeschi, president and CEO of Tedeschi Food Shops, accepted Convenience Store Decisions’ 2012 Convenience Store Chain of the Year award at a banquet in Las Vegas. Tedeschi’s is CSD’s 23rd Chain of the Year winner, the oldest and most prestigious award offered in

(from left) School board president Dr. Joe Buck and superintendent of schools Dr. Tom Lockamy accepted a check from Parker’s president and CEO Greg Parker, as Chewy, the new Parker’s mascot, looked on.

Parker’s Donates $6,000 To Area Public Schools

Parker’s donates one cent of every gallon of gas purchased at all 27 of its convenience stores on the first Wednesday of the month to community schools through the Fueling the Community program. Parker’s has presented a check for $6,000 to Savannah-Chatham County Public Schools as part of the company’s Fueling the Community program. This

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Marketing To Boomers And Millennials

Millennials focus on self identity while Boomers focus on convenience, but brands need to cater to both demographics. Every specialty brand in America today must decide how to appeal to two arguably incompatible demographic groups. Eighty million Millennials will soon reach peak buying power. At the same time, 77 million Baby Boomers are entering new

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E-Cigarettes Coming of Age

Exponential growth in usage and innovative packaging lead some experts to believe e-tobacco may be the wave of the future. By Bob Phillips, Contributing Editor. In fiction there was Roy Hobbs, the athletic prodigy who came, unheard of, out of the Iowa cornfields to take the world by storm. In real life there is Mike

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Gain Loyalty by Growing Trust

Identifying and meeting customers’ needs and wants, while also respecting their privacy, is the formula for cultivating a successful rewards program. By Erin Rigik, Associate Editor. Convenience stores know loyalty is crucial to keeping customers coming back for more, but it’s what you do with the information collected—and how you maintain your customers’ trust—that can

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RaceTrac Debuts New Large-Format C-Store

Features such as free wifi and extra seating are meant to encourage shoppers to stay and visit, instead of just passing through. RaceTrac debuted its new Georgia c-store on U.S. 78, just south of Route 316. The new store stands 6,191 square feet, larger than the existing RaceTracs in the market, the Oconee Enterprise Online

Prototype design by Big Red Rooster.

Duchess Shoppes Gets A Makeover

CSD’s 2012 Foodservice Makeover winner gets help from a panel on experts on how to grow its foodservice operation. By: Erin Rigik, Associate Editor. Convenience Store Decisions revealed the Englefield Oil Co. Duchess Shoppes preliminary Foodservice Makeover results during a session at the NACS Show in Las Vegas. The 2012 Convenience Store Decisions’ Foodservice Makeover

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BP Employee Program Reaches $20 Million Milestone

More than 14,500 charities in all 50 states have benefited from program over last five years. BP employees celebrated a historic milestone today, reaching $20 million donated to more than 14,500 U.S.-based non-profit organizations through The Fabric of America Fund since the program launched in October 2007. All full-time U.S.-based employees can designate up to

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Global Brand Simplicity Index Rates Fast Food, Grocery Chains

Customers are willing to spend more for simpler experiences. For three years running, quick-service restaurants and supermarket chains, including Subway, Dunkin’ Donuts, Publix and McDonald’s, are considered some of the simplest industries by U.S. consumers (ranking No. 2 and No. 3 of 25 industries), according to results from the third annual Global Brand Simplicity Index.

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IDDBA’s Dairy-Deli-Bake 2013 Set For Orlando

Find dairy, deli, bakery, cheese, foodservice products, packaging and services that suit your chain at the 2013 show. The International Dairy-Deli-Bakery Association’s (IDDBA) 49th annual seminar and expo, Dairy-Deli-Bake 2013, is set to be held in Orlando, Fla., at the Orange County  Convention Center, June 2-4. The theme for the show is Foodie All-Stars. The

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Integrating New PCI Standards

Point-of-sale attacks at merchant locations have highlighted weaknesses in POS systems integration. Most of these attacks can be traced back to remote-access portals that were inadequately secured. By Howard Riell, Associate Editor. More than a few c-store operators grow anxious at the mention of anything to do with PCI compliance, and who can blame them.

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Ensuring the Safety of the Supplements on Your Shelves

Convenience store operators who ignore the manufacturers and distributors with whom they do business may find themselves facing serious liability issues. By Scott Melville and Steve Mister. More than 150 million Americans take dietary supplements every year, trusting that they’re doing something good for themselves. And their trust is well justified, as most supplements maintain

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