Archives for July 2009

Data Security Standards: Are You Prepared?

PCI compliance deadlines continue to barrel toward the convenience store industry, yet many operators are still not up to speed on precisely what they need to do, or how to do it. The Payment Card Data Security Standard (PCI DSS), developed by the PCI Security Standards Council and endorsed by American Express, Discover Financial Services,

Gum Sales Grow

The retail sector is still struggling overall, but as some segments continue to sink, others rise. American consumers are still buying billions of dollars of candy each year, and this isn’t changing as they resist making major purchases. Even during a recession, American consumers still have a sweet tooth, which explains why gum and candy

Developing a Late Night Menu

C-store operators burning the midnight oil thinking of ways to increase their business may have inadvertently stumbled upon their answer. While late night has grown into an identifiable daypart on its own, too many retailers either haven’t yet recognized it as such or simply don’t have the traffic to warrant promoting it. But for those

Cultivating Loyal Customers

Savvy c-store operators are using customer loyalty/scan-data-analysis programs to improve merchandise planning, forecasting and point-of-sale (POS) data management, and to provide a technology platform for long-term growth. When done well, the inevitable result is to empower store personnel to react quickly, make more informed decisions and improve cost effectiveness, so they can simplify customers’ lives.

Safe at the Store

The times necessitate that store systems do more–and few store systems are more crucial to a retailer’s success than cash handling and security. While retail technology has focused on point-of-sale (POS) systems that integrate everything from transaction accounting to inventory management, one of the most recent areas of opportunity involves the integration of cash handling

Enhancing Store Security

Construction Investments Slowing

It’s costing more than ever to build new convenience stores, according to the NACS’ 2009 State of the Industry report. This news comes at a time when the economy is dragging down sales and profits. As a result, operators face a crucial challenge as they try to grow business organically: build or renovate? The answer

A Bear of a Store

With its farmer’s market and original grilled peanut butter menu, Scotty’s Convenience Store and Grill, at the University of California Riverside (UCR) has won the National Association of College and University Food Services (NACUFS) “Best in the Business” award for excellence in marketing and merchandising. Scotty’s was one of 38 entries in the competition, which

Nice N Easy Named CSD’s 2009 Chain of the Year

Nice guys do finish first. Nice N Grocery Shoppes Inc., the Canastota, N.Y. operator of 82 convenience stores, was named Convenience Store Decisions’ 2009 Convenience Store Chain of the Year. Nice N Easy will be honored at an invitation-only gala at the Wynn Las Vegas during the NACS Show on Oct. 21.  “The last line

Design of the Times

Savvy c-store operators know that everything in a store should be contributing to sales, including displays and fixtures. More retailers are coming to realize that display and fixture design can, if done right, provide the flexibility needed to highlight food offerings as well as dry goods products and keep the sales space fresh, interesting and

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