Archives for 2008

Tidel Celebrates 30th Anniversary

Tidel Engineering, L.P., a provider of cash management systems and robbery prevention products, celebrates its 30th anniversary. Originally a subsidiary of The Southland Corp., (7-Eleven’s parent company), Tidel introduced robbery prevention cash controllers to the convenience store industry in 1978. Tidel’s cash management solutions have since expanded to virtually all varieties of retail stores. "Tidel

Krause Named Kum & Go’s Senior VP of Marketing

Kum & Go, L.C., one of the nation’s leading convenience store chains, is proud to announce that Kevin Krause has joined the Iowa-based, family-owned company as its new senior vice president of marketing. Krause has been involved with the Kum & Go organization for 20 years as a director and has extensive store operations experience.

Krause Named Kum & Go’s Senior VP of Marketing

<p>Kum & Go, L.C., one of the nation’s leading convenience store chains, is proud to announce that Kevin Krause has joined the Iowa-based, family-owned company as its new senior vice president of marketing. <p> Krause has been involved with the Kum & Go organization for 20 years as a director and has extensive store operations

The Simple Secrets of Getting Ahead in the C-Store Businessby Jim Callahan, Convenience Solutions

A Must Read for all your cashiers! First, it is an established fact that getting ahead in the convenience store industry is much, much easier than in most any other industry. While we absolutely believe in the value of a good education–indeed many company’s help fund continuing education for their employees, our industry does not

McLane Grows in Texas

McLane Co. Inc. has bought the former building of an oil field manufacturing company in Alice, Texas, to use as a dispatch center for its distribution services. Trucks coming in from the distributor’s Temple, Texas headquarters already loaded will arrive at the dispatch center where 10 drivers will deliver the products to their destinations in

Coffee Gets Hotter at McDonald’s

McDonald’s is riding high, enjoying a resurgence fueled by new snacks and longer restaurant hours. But is it about to put the whole thing at risk by trying to take on Starbucks? The burger chain plans to install specialty coffee stations in all its restaurants over the next 18 months. The stations, which are a

Bottled Water Tax Scrutinized

The beverage and retail industries took a stand today for their already over-taxed customers by filing a lawsuit seeking to invalidate the city of Chicago’s new 5-cent-per-bottle tax on bottled water, which amounts to an astounding 30 percent tax on a case of safe, healthy bottled water. The first-of-its-kind tax, which took effect Jan. 1,

Counterfeit Products Targets

More than 20 retailers, including several convenience store owners in Houston County, Georgia, were cited during the past three months for the sale and distribution of counterfeit merchandise, a Houston County sheriff’s investigator said Tuesday. Counterfeit merchandise valued at $623,718, plus $11,612.25 in cash, were seized during a sting operation from Oct. 1 to Jan.

Black Market Tobacco Under Fire

Philip Morris USA filed two lawsuits in federal court yesterday in the Eastern District of New York against importers, C.H. Rhodes of Flushing, N.Y., and U.S. Sun Star Trading Inc. of Brooklyn, N.Y. The lawsuits are aimed at stopping the importation, distribution, and sale of counterfeit cigarettes and the unauthorized use of Philip Morris USA’s

SUBWAY Offering Online ServSafe Certification

The SUBWAY restaurant chain is proud to announce that it now offers online ServSafe Food Safety Training and Certification courses for its franchisees and their staff. ServSafe, developed by the National Restaurant Association Educational Foundation (NRAEF), is the premier source for food safety training, recognized by more jurisdictions than any other food safety program in

Clean-Diesel-Blitz in Full Swing

"German manufacturers have once again prevailed on the difficult U.S. market with excellent results. In 2007 they grew against the general trend and have boosted their sales by 3 percent to 948,000 light vehicles. We are confident that we will be able to continue to increase our U.S. market share even further this year and

New Beginnings

I’d like to begin this month by saying I hope each and every one of you had a happy and healthy holiday season.   It’s been a whirlwind few weeks for us at here at Convenience Store Decisions so I want to take a few minutes to give you all a personal update on the

Growing the Business Together

On November 29th of this year, one of the most exciting moments of my publishing career occurred when we, Harbor Communications, closed on the purchase of Convenience Store Decisions from Penton Media. It was quick, exhilarating, and I am thrilled to now be the owner of such a groundbreaking, long-running publication serving this vital market.

United They Stand

United El Segundo Inc. Retail arm: United Oil Co. Primary areas of operation: Owns and operates convenience stores in Southern California in addition to maintaining a vast dealer-operated network and a chain of car washes. Long-range plans: Increasing market share while growing store count through new-to-market stores and acquisitions. Established: 1948 Net sales (2006): $1.27

Deal Brewing for Couche-Tard?

Competitive Assortment, Lower Prices Accelerate Cigar Growth

New insights on the cigar category reveal that retailers who manage the cigar category more strategically benefit from accelerated growth and a larger share of the market. The data was shared in a Convenience Store Decisions Webcast, sponsored by John Middleton Inc., titled “Cigars: Accelerating Category Profits by Increasing Strategic Focus,” and offered new evidence

Cigars And Moist Smokeless Drive Revenues Even With Concerns Over Tobacco Taxation

The long-predicted demise of cigarettes has not come to fruition, nor is it likely to. But the effect of tobacco taxation and smoking restrictions has made it much more difficult to rely on cigarette sales as the primary category for driving in-store profitability. But don’t read that to mean tobacco is suffering. Retailers are reporting

Slam Dunk

The influx of people moving to western North Carolina from the Northeast and Florida—both areas where Dunkin’ Donuts does a booming business—was one reason Citizens Fuel Co. is excited these days to be adding Dunkin’ franchises to at least three of its 10 Citi Stop c-stores. “We felt it was a huge opportunity to fill

Betting on the Franchise

7-Eleven Timeline 7-Eleven Inc. began almost 81 years ago when a Dallas ice dock operator decided to add milk, eggs and bread in response to his customers’ needs. The company’s first expansion outside Texas was into Florida. The retailer entered the franchising arena in 1964 with the acquisition of Speedee Mart, a chain of franchised

Homer Simpson? Hardly!

No one sells food that is both fresh and convenient in the U.S., sniffed a retailing analyst quoted by the London Economist last year. “The typical American convenience store consumer is Homer Simpson.” Oh, really? Tell that to the hundreds of customers who stood in line waiting for giant British food retailer Tesco’s first Fresh

Building Breakfast Sales

Chains like McDonald’s, Starbucks and Dunkin’ Donuts have been busy overhauling their foodservice programs to capitalize on the increased demand for breakfast items, described by foodservice experts as the fastest-growing daypart segment. Convenience chains like 7-Eleven, however, are well ahead of the curve already owning a popular line of breakfast items that continues to expand.

Satisfying Hunger and Thirst

Anyone who’s ever tried to satisfy an urge to snack with a bag of salty chips knows that you have to have a drink to do it right.  That, of course, is the basis of cross-marketing: linking the desire for one product to a perceived need for another—and offering customers cost-saving deals that combine their

Identifying More Effective Profit-Building Strategies

“In a business like cigars, where unit volume is growing 10% plus year-over-year, emerging strategic thinking in convenience retail suggests that retailers can grow even faster by employing a “price-for-volume” strategy for key products.” David Bishop, partner, Willard Bishop This summer, we examined how convenience retailers could manage the cigar category differently to realize above-market

Finding the Right Loyalty Fit

Finding the right loyalty program “fit” involves a lot more than simply signing up with the first supplier partner you find. Successful c-store retailers need an up-to-date loyalty solution that fits their budgets, their POS systems and their stores. “We’re just gas people—we don’t understand this stuff,” said Gene Tish, vice president and chief operating

Managing Real Estate Operations

The foundations for other industries lay in the product. The film industry pumps out movies. Pharmaceuticals companies manufacture drugs. Publishers print magazines. For convenience stores the world over, the foundation is literally the foundation.   “It comes down to location, location, location, just like in real estate,” said Jeff Lenard, vice president of communications for