As loyalty programs evolve, ensuring customers that their private information is secure and being used appropriately is essential in gaining their trust. By Erin Rigik, Associate Editor. The secret to succeeding with a loyalty program in 2012 is to make sure you’re offering customers value on their terms, while also ensuring them that their information…
LED Enlightenment Aids Efficiency Options
With so many choices now available, retailers must make sure they select wisely when upgrading canopy and interior lighting. By Erin Rigik, Associate Editor. Lighting technology is undergoing a rapid expansion, with more energy-efficient options appearing in the marketplace. Many retailers seeking cost savings on their electric and maintenance bills are flocking to their utility…
NRF Urges FTC To Move Cautiously on Mobile Payments
“The government should not impose regulations that would forestall yet-to-be-imagined advances and innovation,” says NRF spokesperson. The National Retail Federation is urging the Federal Trade Commission to move cautiously in establishing regulations for mobile payments, and said any rules that are adopted should parallel those for the underlying form of payment and not be specific…
7-Eleven Fights Against Illegal Underage Sales
New technology to help prevent sale of age-restricted products to underage customers. 7-Eleven Inc. is taking a new and aggressive approach to enhance its social and corporate responsibility of illegal underage sales of age-restricted products. On April 16, the company will debut a new technology in each of its 1,600 7-Eleven stores in California that…
Capturing Lunch and Dinner Customers
When it comes to foodservice, convenience store operators must develop the expertise to make smart choices and deliver winning mealtime solutions. By John Lofstock, Editor People need food, and convenience stores need people to like their food, which is why keeping lunch and dinner menus fresh, new and exciting is so important. The food itself…
Convenience Store Sales Topped $680 Billion in 2011
Convenience store sales, both at the pump and inside the store, set new records in 2011, according to data released today by NACS. In-store convenience store sales grew 2.4%, reaching a record $195.0 billion. Combined with $486.9 billion in motor fuels sales, total convenience store sales in 2011 were $681.9 billion, or one out of…
The Pantry Renews FleetCor Partnership
“FleetCor has been flexible and innovative in providing new products, services and programs to help The Pantry grow commercial business through our retail stores,” says a spokesperson for The Pantry. The Pantry has renewed its commercial fleet card contract with FleetCor Technologies Inc., which has been managing The Pantry’s fleet card portfolio for over…
InformationWeek Recognizes DIGIOP
InformationWeek reports on Big Tech Ideas for retailers in 2012. InformationWeek Magazine has named DIGIOP’s video-enhanced business intelligence platform as one of the 10 Big Tech Ideas for Retailers for 2012. The magazine recognized DIGIOP for its ability to provide retailers with powerful tools to help “track store traffic and optimize every square foot” of…
Managing Technology Within An Organization
“I am putting myself to the fullest possible use, which is all I think that any conscious entity can ever hope to do.” — From the HAL 9000 computer, 2001: A Space Odyssey When it comes to technology solutions for your business it is easy to get carried away with the latest-and-greatest gadgets and solutions.…
Budweiser Launches ‘Track Your Bud’
Digital experience traces the origins of customers’ Budweiser. Budweiser has introduced “Track Your Bud,” a digital campaign integrated with packaging that will allow consumers to trace the origins of the beer they hold in their hands to one of Budweiser’s 12 U.S. breweries. By using their Smartphone to scan the QR code on Budweiser packaging,…