“Hiring managers give feedback on how much faster they are able to complete the interview and hiring process,” says Flash Foods’ director of training. Flash Foods, a self-sustained convenience store chain with more than 195 locations throughout Georgia and Florida, and PeopleMatter, a comprehensive talent management solution specifically designed for the convenience store industry, have…
Will EMV be DOA?
Visa is encouraging retailers to move toward the EMV technology seen in Europe, but some argue by the time it’s implemented in the U.S., the technology will be outdated. By Erin Rigik, Associate Editor. Visa this fall announced plans to speed up the migration to contact chip and contactless EMV chip credit card technology in…
Instant Rewards for Fuel Customers
With gas prices again on the rise, consumers are pumped about loyalty programs that offer discounts on gasoline. By Pat Pape, Contributing Editor. Today’s competitive retailing environment makes it tough to attract and keep customers, so convenience stores are turning to loyalty programs that allow the faithful to earn points as they shop and redeem…
Enhancing POS Possibilities
With today’s modern technology solutions—and in an economy where every dollar counts—there’s no reason stores should endure employee theft. Thanks to advancements in integrated point-of-sale (POS) systems retailers are not only reducing shrink, but are able to reward customer loyalty in real time, speed up the foodservice line, upsell products to boost incremental sales and…
Leveraging Loyalty
Reaping Rewards Loyalty marketing programs recognize and reward the best customers of a business. Nearly one-third of U.S. consumers (32.3%) consider their participation in retail rewards programs to be “more important” as they seek to stretch their household budgets in the recessionary economy, according to survey research from Colloquy. In another significant result from its…
Cultivating Customers Through Loyalty
Customer Commitment The biggest hurdle some retailers face when implementing a loyalty program is getting customers to notice the many benefits. When Mid-State Petroleum launched its loyalty offering last November company Vice President Tony Perez launched a promotion to give away $10,000 in rewards at each of his locations. New customers received a $5 reward…
Safe at the Store
The times necessitate that store systems do more–and few store systems are more crucial to a retailer’s success than cash handling and security. While retail technology has focused on point-of-sale (POS) systems that integrate everything from transaction accounting to inventory management, one of the most recent areas of opportunity involves the integration of cash handling…
Flash Foods Finds A New View With FKI
Until recently, spending hours scanning through poor-quality videotapes was the only way Flash Foods could investigate “questionable” transactions in its stores. The company wanted to maintain a “presence” at the point-of-sale to deter internal theft, but it needed something that met the needs of its time-pressed managers. “The system we had in place was archaic,…