How you respond before, during and after your credit card data has been compromised will have a major impact on your chain’s ability to survive a security fiasco. By Erin Rigik, Associate Editor. In today’s high tech world, no one is immune to a breach. This June, The Federal Trade Commission (FTC) sued hotel dynasty…
Thorntons Joins Growing Ranks of C-Store Chains to Oppose the Proposed Visa, MasterCard Settlement
Thorntons Inc. today joined the growing list of convenience store retailers to blast the proposed settlement of longstanding antitrust litigation between retailers and the credit card industry. In a statement to the media, the Louisville, Ky. chain said, “The proposed settlement, announced on July 13th, does not make meaningful changes to the broken credit card…
Updating the State of the Industry
NACS Chairman Jeff Miller discusses card fees, fuel and the future of convenience stores. By John Lofstock, Editor. Jeff Miller, president of Miller Oil Co. in Virginia, wears many hats. He is an oilman, an industry advocate and a leader. For the past year, he has also been the chairman of NACS, which could…
Colloquy Examines 20 Years of Loyalty Marketing
In its most recent issue, Colloquy magazine, published by LoyaltyOne, is celebrating its 20th anniversary with a look back at some of the most significant loyalty innovations of the past two decades. A few of the highlights from a 1990 to 2010 timeline of milestones in the evolution of loyalty marketing include: 1990: The proliferation…
Targeting Customers with Prepaid
TOP PERFORMERS PaySpot (dba epay) Coinstar HONORABLE MENTIONS Incomm First Data Prepaid services are changing the way customers do business. Low-income families, unbanked and underbanked customers, students, those with poor credit and customers that spend much of their time on the road are among those taking advantage of prepaid debit cards and bill services that…