NexChapter has announced a new partnership with The Insight Shop, marking the debut of NexCX — a suite of customer experience solutions built for the convenience store industry. In today’s rapidly evolving landscape, where consumer preferences and expectations continue to change, NexCX hopes to unlock new insights and drive customer-centered innovation. Comprising of two components…
AI — From Buzzword to Reality
Every year, technology increasingly progresses, its capabilities and sophistication quickly surpassing that of even a few years ago, let alone that of a decade or more ago when the iPhone was still newer to many of us and Uber was just beginning to gain traction. For convenience store retailers, the technology boom has led to…
Maverik Overhauls Kum & Go Loyalty Program
Following its 2023 acquisition of Kum & Go, Maverik has announced the launch of its refurbished program for &Rewards members, which includes more fuel savings, easier point accumulation and conversion and new rewards. This move accompanies an upgraded app and website designed to enhance customers’ experience, the company noted in a press release. Upgrades to…
Tech Trends Forward for Labor Management
As a high-turnover industry, c-stores are constantly looking for ways to combat tight labor markets and support their employees, and investing in technology is one way to reach these goals. “As technology advances, it will be critical that the convenience industry stays on top of its systems and services,” said Terry Hoffman, people operations leader,…
Pee Dee Food Service Upgrades Micro Markets
Pee Dee Food Service — a full-line vending, micro market and office coffee service provider — has announced a milestone in its partnership with technology solutions provider Cantaloupe, Inc. As a long-time customer and active user of Cantaloupe’s Seed vending management system, the company recently completed a swap of its 90 micro market kiosks to…
Immersive Foodservice Training Combines Tech and Tradition
With all the steps and skills necessary to store, handle, prepare and serve food in a safe and efficient manner, often while simultaneously helping customers and checking in vendors, it takes an intensive, multifaceted training program to prepare employees to juggle all these jobs effectively. Team members at GetGo Café + Market are trained through…
Are We Approaching EV Charging The Right Way?
A few years ago, we helped a disenchanted Air Force veteran with a strategic blue-state evacuation, by liquidating his Illinois truck stop. On the day of closing, he was about as happy as if it was the birth of his first child, knowing that he and his crew were moving to an oft dreamed-about red-state…
Couche-Tard Teams Up With RELEX Solutions
Alimentation Couche-Tard has announced a new partnership with RELEX Solutions, a provider of supply chain and retail planning solutions. Through the partnership, the companies will implement RELEX solutions across Couche-Tard’s North America operations. The RELEX AI-powered and machine-learning solutions, including demand forecasting, replenishment and advanced space and floor planning, will support the retailer’s Circle K…
bp Debuts Inaugural U.S. EV Charging Gigahub
bp has announced the opening of its new EV charging site at the bp America headquarters in Houston, Texas. The new bp pulse station is the first bp pulse branded Gigahub in the U.S. and will be open to the public on April 2. “As we expand our global footprint, I am thrilled to unveil…
Liquid Barcodes Partners With Verifone and Gilbarco Veeder-Root
Liquid Barcodes has announced its certification as a loyalty partner with both Verifone and Gilbarco Veeder-Root — two leading POS companies. This certification enables Liquid Barcodes’ programs to integrate into existing POS solutions for customers of both Verifone and Gilbarco Veeder-Root. Retailers can activate this functionality by collaborating with Liquid Barcodes to develop personalized mobile…