When COVID-19 arrived in March 2020, retailers rushed to implement contactless payment options to keep shoppers and employees safe. Three years later, customer demand for contactless payment continues to increase given its speed and convenience. To accommodate the increased use of contactless payments, retailers are enhancing or upgrading their systems while taking data security into…
7-Eleven Launches Redesigned Mobile App
7-Eleven has revealed the latest, redesigned version of its mobile app. The refurbished app boasts a series of upgrades that help to integrate the features from both its 7Rewards loyalty program and its 7NOW Delivery offering, while enhancing the overall customer experience. “The heart of our digital connection with the customer is through the 7-Eleven…
ACE Reveals 2023 Conference Agenda
The details for the American Coalition for Ethanol’s 36th annual conference have been announced. Taking place Aug. 23-25 and located in Minneapolis, Minn., the conference will tackle a variety of different topics, including technology, strategic planning and ways to make ethanol plants more profitable while reducing carbon emissions. Breakout sessions will be held concurrently in…
Tobacco Reporting Program
Sound Payments has partnered with mKonnekt to deliver a tobacco rebate program to the Sound Point-of-Sale platform. Sound Payments is leveraging mKonnekt’s technology by using tobacco manufacturers’ loyalty and coupon programs that are offered to retailers, most often used in c-stores. This allows merchants to create reports of the daily tobacco sales combined with coupons […]
Refuel Adds New Self Checkout Kiosks
South Carolina-based c-store chain Refuel has partnered with Mashgin to deploy 15 touchless self-checkout kiosks at 10 Refuel locations. Refuel customers now have the choice to use Mashgin self-checkout machines to purchase packaged items and grab-and-go foods, pay for fuel purchases and use their Refuel Rewards card to earn or redeem points. Average transaction times…
Kitchen Equipment Shipping Program
Alto-Shaam has launched the reintroduction of its Quick Ship program, with an expanded range of its most popular cooking, holding and serving equipment — readily available to order. Alto-Shaam’s Quick Ship program guarantees fast and convenient delivery on its most popular cooking, holding and serving models, including its latest innovation in the combination oven category, Prodigi Pro combi ovens. Models are available within Alto-Shaam’s core product categories, including Vector H Series multi-cook ovens, Cook & Hold ovens, Halo Heat holding equipment solutions, and a range of accessories. Alto-Shaam www.alto-shaam.com/en
MAPCO Launches Second Checkout-Free Store
MAPCO has launched a new checkout-free store in Nashville, Tenn. Working with Grabango, customers at the MAPCO store can skip the line and pay for their products with their credit card or mobile wallet without having to wait in a checkout line. “We’re thrilled to bring Grabango’s seamless checkout experience to additional Nashville customers, who…
NCR Releases Business Names Before Planned Separation
Enterprise technology provider NCR has released the names of the two companies that will be created after its planned separation — NCR Voyix and NCR Atleos. Selecting company names is a key milestone in NCR’s previously announced plan to separate into two independent, publicly traded companies, which is expected to occur in the fourth quarter…
How AI Is Set to Transform Retail
The history of mankind is generally divided into different eras based on significant events and changes in human civilization. The exact number and names of these eras can vary depending on the source, but some commonly recognized eras are: Paleolithic Era, Neolithic Era, Bronze Age, Iron Age, Middle Ages, Renaissance, Industrial Revolution and the Information…
How to Drive Customer Loyalty With an Outstanding Corporate Culture
Building and maintaining customer loyalty can increase revenue and long-term profitability. Loyal customers create consistent revenue streams by buying products or services from the same brand. Improving customer loyalty typically increases the average customer lifetime value and decreases the importance of costly customer acquisitions. In today’s competitive convenience store industry, your corporate culture values and…