Survey Examines Employee Engagement Levels

Study shows employee engagement is slowly returning, but it is still far below acceptable levels, according to the president of Modern Survey.

Modern Survey, a human capital measurement and analysis company, has the released its Spring 2012 National Norms Survey on employee engagement levels in the U.S. workforce.

Conducted in March 2012, the most recent iteration of Modern Survey’s biannual study found that 67% of employees are either disengaged or under engaged in their current job and organization. While the study shows an increase of two percentage points in the number of disengaged workers at 30% of the surveyed workforce, the number of fully-engaged and moderately-engaged employees saw a slight uptick by two percentage points, to 10% and 24%, respectively. The study also reflects a five percentage point drop in the number of under-engaged employees.

“When compared with the study’s September 2011 survey findings, engagement is slowly returning, but it is still far below acceptable levels,” said Don MacPherson, president of Modern Survey.

“Based on our new survey findings, the U.S. workforce reports that they want two things more than anything: They want senior leadership’s clear vision of where their organization is going, and they want the opportunity to personally grow and develop once again. Both of these things have been stunted during the economic malaise of the last few years,” he added.

While the Spring 2012 National Norms Survey reports plenty of data on employee engagement, it also dives deep into what drives engagement and which people practices extraordinary organizations have put in place to enable engagement.

For more about the latest U.S. workforce engagement data from Modern Survey, register to receive your free copy of the full report.

Also, check out CSD’s April cover story on the fourth annual CSD/Humetrics Human Resources Benchmarking survey, which helps help c-store operators benchmark their hiring practices and employee costs.




  1. Sadly, there are very very few people who actually know how to create a fully engaged workforce or have a proven ability to do so. The last time I did it, productivity per person rose by over 300%, morale and innovation went sky high, and almost everyone literally loved to come to work. This was truly workforce and managerial nirvana.

    Ben Simonton
    Author “Leading People to be Highly Motivated and Committed”

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