The Importance of Drip Coffee in Convenience Stores

This year is slated to be the breakout year for convenience store foodservice programs. For this, we have to thank the 56% of consumers overall (67% of Millennials and 60% of Gen Zers) who agree that c-stores are just as capable as restaurants of offering fresh-prepared food and beverages. As convenience stores bolster their food

MSA/Core-Mark Partner on Data Agreement

Management Science Associates, Inc. (MSA) and c-store wholesaler Core-Mark International reached a deal to have MSA manage its data, provide analytics and deliver insights around Category Management, Program Performance, and Retail Execution effectiveness to Core-Mark and Core-Mark’s valued Vendor Partners, including exclusive rights for a vendor viewer portal. Core-Mark’s selection of MSA includes the use of MSA’s Gateway 360

Allsup’s Partners with Cardtronics on ATMs

Allsup’s Convenience Stores, the Clovis, N.M.-based operator of more than 300 stores in New Mexico, West Texas, and Oklahoma, has named Cardtronics its exclusive provider of ATM services. The newly-formed relationship will add more than 300 ATMs to Allsup’s stores in 160 towns and cities in New Mexico, Texas, and Oklahoma. Commencing immediately, Cardtronics will

Operators Discuss Customer Service, Industry Trends and Potential Disruptors at The NATSO Show 2017

By Amy Toner, NATSO Vice President Publishing and Digital Content Truckstop and travel plaza operators, industry suppliers and business experts gathered in Savannah, Ga., Jan. 21-24 to discuss the state of the industry, learn how to prepare for the future, and find the products and services that can improve sales and operations. Great Ideas The

Smoker Friendly Closes Cigars on 6th Acquisition

Smoker Friendly, the largest retail tobacco store operator in the country, reported that is has completed the acquisition of “Cigars on 6th” a premium tobacconist and cigar store in Denver. Smoker Friendly will continue to operate the store under the “Cigars on 6th” flag, but will introduce the Smoker Friendly brand family of cigars in

S. Abraham & Sons Celebrates 90 Years

Wholesaler’s 31st annual Vendor Exhibit & Trade Show to take place Feb 23-24 in Grand Rapids, Mich. In 1927, Sleyman Abraham founded S. Abraham & Sons beginning a 90-year journey of supplying convenience stores across the Midwest. Along with his sons, Abe, Wade and Jim, Sleyman was an entrepreneur who worked tirelessly to ensure a

MSA Acquires InRhythm CPG Contracts

Consumer packaged goods industry business intelligence market leaders to drive innovation and provide leading-edge big data solutions. Management Science Associates, Inc. (MSA) announced a broad-ranging strategic alliance with InRhythm including the acquisition and merger of InRhythm’s consumer packaged goods services and customer contracts. MSA is also concurrently partnering with InRhythm’s offshore development resources and business intelligence software.

Manitowoc Foodservice Changing Name to Welbilt

Rebranding as Welbilt: Bringing Innovation to the Table Manitowoc Foodservice Inc., a leading global supplier of commercial foodservice equipment, announced today that it is rebranding the company, its logo and its brand identity to Welbilt, Inc. The ticker symbol will change to “NYSE:WBT” on March 6, 2017. The new name and brand represent a long-standing

Registration Opens for the 2017 Young Executives Organization (YEO) Roundtable at Maverik

The convenience store industry’s exclusive organization for next-generation leaders and up-and-coming decision makers will hold its annual roundtable May 24-25 at Maverik’s Base Camp headquarters in Salt Lake City. A special team-building Habitat for Humanity project just for YEO Members will take place on May 23 in Provo, Utah. The Young Executives Organization (YEO) is

RaceTrac Infographic Shows Consumer Shopping Patterns

Breakfast customers enjoy a wide range of items during the morning daypart. Think customers only want traditional breakfast foods in the morning? Think again. After studying store purchasing patterns, Atlanta-based RaceTrac found its top sellers from 5 a.m. to 10 a.m. aren’t typical breakfast items. In fact, TracFanatics purchase a wide range of items during

CSD and Humetrics Launch the 2017 HR Benchmarking Survey

From recruiting and hiring employees to understanding healthcare costs, the 9th annual HR Benchmarking Survey will help you learn how you stack up against others in the competitive convenience store business. Staffing is one of the biggest investments in the convenience store industry. To help convenience store retailers better manage their workforce and understand what

Millennial Consumers Want Personalized Customer Service

Millennial buying power continues to rise. Time Trade released the following infographic to show the personalized customer service they expect. Source: http://blog.timetrade.com/2016/10/18/millennial-consumers-personalized-service/

Is Daypart or Dynamic Fuel Pricing Right for You?

New survey aims to understand effective pricing strategies for c-store retailers. Changing pump prices multiple times per day based on demand, sometimes referred to as daypart pricing, or dynamic pricing, is becoming more commonplace. Examples might include adjusting fuel prices with the morning or evening commute or special discounts during lower demand times. Note this

Maverik to Host NAG’s Young Executive Organization (YEO) Roundtable

The convenience store industry’s exclusive organization for next-generation leaders and up-and-coming decision makers will be held May 24-25 at Maverik’s Base Camp headquarters in Salt Lake City. A team-building Habitat for Humanity project will take place on May 23. The Young Executives Organization (YEO) is headed to Maverik. Save the date May 24-25 for the

McIntosh Energy Ups its Ante in the Vape Category

By Andrew McIntosh, McIntosh Energy McIntosh Energy has recognized that the demand for eliquid within its c-store locations has grown and, barring the FDA’s apparent efforts to diminish or eliminate the vaping industry, is likely to continue to grow for the foreseeable future. McIntosh Energy is happy to respond to this market demand in order

Customers Shop Online For Snacks

Some 13% of snack foods purchased online are consumed as a meal replacement, compared to 10% for total channels. As customers look for increased convenience, many are turning away from brick-and-mortar stores and looking instead to purchase snacks online. The NPD Group, a global information company reported that, although still relatively small, the online channel

CSD/NAG Idea of the Day: Impulse Purchases

Today’s idea of the day: Drive impulse purchases at checkout with higher-priced items. Take a look at the items you place by the front checkout to drive impulse sales and consider how you can revamp this section to make the most profit possible. Are most of the items low-priced items?  If so, consider adding some

CSD/NAG Idea of the Day: Dessert for Breakfast

Today’s Idea of the Day: Add a dessert option for breakfast. One of the trends ahead for 2017 is dessert for breakfast. Think about ways you can offer a menu item that capitalizes on this trend. Ice cream on top of a waffle offering, pastries and doughnuts, or chocolate croissants are all potential options. If

Mega S’mores

Hunt Brothers Pizza has introduced MEGA S’mores, an easy-to-bake, easy-to-take version of s’mores for the on-the-go convenience store shopper. MEGA S’mores features a giant, soft graham cracker crust; gooey Hershey’s real milk chocolate; and melted marshmallows. This new freshly-baked sweet treat helps Hunt Brothers Pizza retailers build out a more robust program and serves as

Nouria Energy Acquires F.L. Roberts’ C-stores, Car Washes

Atlantic Coast Enterprises purchases F.L. Roberts’ Jiffy Lube business. F.L. Roberts and Co. Inc. has sold its convenience store, car wash and Jiffy Lube businesses, with assistance from Matrix Capital Markets Group Inc. Affiliated companies of Nouria Energy Corp. purchased the convenience store and car wash businesses, and the Jiffy Lube business was acquired by

Rutter’s Debuts Kunzler’s Bacon-Wrapped Cheddar Dog

The York, Pa.-based c-store chain to be first in the U.S. to add the Bacon-Wrapped Cheddar Dog to its roller grill. Rutter’s Farm Stores is offering the Kunzler’s Bacon-Wrapped Cheddar Dogs exclusively at Rutter’s marketplace through January 2017. Rutter’s will be the first in the country to sell the new Bacon-Wrapped Cheddar Dog from Kunzler.

CSD Exclusive: Tony Harris Departs Thorntons

Industry veteran and former NAG Chairman looks forward to next chapter in his career. By John Lofstock, Editor Retail veteran Tony Harris, the former president of Louisville, Ky.-based Thorntons Inc., announced today that he is no longer with the company. Harris spent 21 of his 23 years in the convenience store industry with Thorntons. He

Peter Tamburro Named NAG Board Chairman

Clifford Fuel general manager succeeds Thorntons President Tony Harris as Chairman of the National Advisory Group (NAG). The convenience store industry continues to grow sales at record numbers, but the stakes have never been higher as convenience store owners face competition from multiple retail channels. The National Advisory Group (NAG) has been working overtime to

Hoshizaki Names New Senior VP Sales & Marketing

Jim Procuro to focus on product growth strategy in his new role. Hoshizaki America Inc. has named Jim Procuro senior vice president sales and marketing, effective immediately. Procuro joined Hoshizaki America in 1998 and has been a crucial member of the executive team. He will focus on our growth strategy in expanding Hoshizaki’s product offering

CSD/NAG Idea of the Day: Door Seal

Idea of the day: Put a breakable numbered seal on your back door and keep the back door locked at all times. When you put a seal on the back door, every person/product must come through front door. This is an easy way to cut down on theft and monitor who/what is entering and exiting