Empowering Foodservice Customers

The latest technologies being used to manage c-store foodservice programs—from touchscreens and POS ordering terminals to digital signage—are allowing marketers to enhance communications and streamline operations. Touchscreens communicate the menu in a very efficient way. This is especially important as chains look to build incremental sales and make more subtle changes like expanding the number

Wawa Assists Haitian Relief Effort

In response to the devastation in Haiti caused by the recent Haitian earthquakes, Wawa Inc. has launched of a chain-wide, in-store crisis campaign, designed to send aid to those affected.  The campaign is being held  in partnership with the American Red Cross and allows customers to help contribute to the disaster effort  through scannable UPC

Turning a Foodservice Profit

C-store operators looking to grow their foodservice programs just may be overlooking, or at least underestimating, one of the best tools at their disposal: the humble roller grill. As in-store menus have expanded to include fresh foods and entrees, the time-honored roller grill has quietly continued to please customers and bolster bottom lines thanks to

Nice Guys Do Finish First

Congratulations to Nice N Easy Grocery Shoppes, Convenience Store Decisions’ 2009 Convenience Store Chain of the Year. The Chain of the Year award remains the oldest and most prestigious award in the industry. This year is our 20th anniversary of presenting the distinction to a deserving chain and we’re honored to have recognized some of

Wawa Guided by Rich History

The seeds for Wawa convenience stores were sown in 1902 when George Wood started a dairy with a small herd of cows and a processing/bottling plant in Wawa, Pa. Using the slogan “Buy Health by the Bottle,” the business grew throughout Pennsylvania and New Jersey as a team of milk men delivered dairy products directly

Meeting the Demand for Fresh Foods

Americans are more amenable to buying meals at convenience stores, but won’t budge when it comes to quality, price or convenience factors like portability and packaging. That means there’s the potential for some real money in home meal replacement (HMR), but it has to be done well, and in just the right locations. Then there’s

Make Coffee More Profitable

Tips for Preparing the Perfect Cup • Always use fresh, filtered water. • Always use fresh, whole bean coffee. Coffee is perishable: use within two weeks of roast date. • Store coffee beans in an air-tight container away from heat, light and moisture. No freezer or refrigerator. • Grind just before brewing—a timer will help

Changing its Stripes

Susser Holdings Corp. at a glance A dynamic marketer Based in Corpus Christi, Texas, Susser Holdings is the largest non-refiner, convenience store operator in Texas, with additional stores in Oklahoma and New Mexico. It operates 516 convenience stores through its Stripes LLC division and is the 19th largest c-store chain in the U.S. Convenience Store

Acquisitions Fuel EZ Energy’s Growth

EZ Energy USA At a Glance Headquarters: Mansfield, Ohio Stores: 92 (68 company-operated and 24 dealer-operated sites) Total Estimated Sales: $480 million Markets of Operation: northeast and central Ohio, Pittsburgh Retail Brands: ampm, Easy Trip Fuel Brands: BP, Marathon Fuel Volume: 160 million gallons annually While many marketers are struggling to ride out this economic

Convenience Concerns

I was getting breakfast at my local convenience store recently, an unbranded joint close to my office, when I noticed a new addition to the store. Right by one of the two pay stations was a neatly handwritten sign that read, “No Cell Phones in Line.” I have to admit this message surprised me. The

Riding Out the Economic Storm

Facing one of the most difficult financial crises in the nation’s history, convenience store operators must maximize store performance and drive efficiencies. That old axiom “fall back, spring ahead” takes on an entirely new meaning for 2009. Faced with the worst recession in more than half a century, springing ahead means fighting for survival for

Meeting the Growing Foodservice Demand

This is what happens: Dad breaks to one side of the store to choose a sandwich from the Hot Spot, which he complements with a cup of hot coffee and a bag of chips.   Mom heads for the cappuccino dispenser, then works her way to a fresh salad kept cool in a temperature-controlled center-island

Establishing the Right Foodservice Brand

There are few sure things in business. But partnering with an established foodservice brand could be about as close as one can get. That’s because proven concepts offer so much, such as built-in brand equity, customer loyalty, honed or even turnkey systems with shorter learning curves, proven menus and recipes, pre-existing designs and equipment packages

A Legend Among Us

Growing up during the Great Depression, Bob Seng learned to appreciate hard work, dedication and the value of an honest day’s work. It was those principles that guided him during his nearly 20-year career at Shell Oil, which began 60 years ago in 1949. For Seng, now a spry 85 years young, the experience at

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