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KSS Fuels Expands Traffic Intelligence Database

KSS Fuels’s TrafficMetrix improve the accuracy of consumer traffic counts. KSS Fuels has announced a major update to its globally recognized consumer traffic database source, MPSI TrafficMetrix, which now contains almost 1.3 million traffic counts. In addition to refreshing and extending key traffic data, KSS Fuels has developed analytic tools to improve the accuracy of

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Pilot Flying J Introduces My Pilot iPhone App

“We believe the new and improved features of the app will provide helpful information, added convenience and peace of mind for our customers,” says Pilot Flying J spokesperson. Pilot Flying J has launched My Pilot, a new iPhone application designed to assist professional drivers and motorists as they plan trips and stop to refuel and

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NACS 2011 Gulfcoast

Gulfcoast Software Solutions introduces the new Store Keeper Plus module. Manage up to 1,000 stores in real time between store and corporate level. 10x per second provides an accurate picture of your store in real time in an easy to use reporting format with intuitive graphic capabilities. Graphical interface allows you to view all of

cigarettes

FDA’s Requirement For Graphic Images on Cigarette Packs Blocked

A Federal Judge strikes down FDA’s graphic image requirement on packs of cigarettes until the lawsuit is resolved. A judge has blocked a federal mandate that would require tobacco companies to add graphic images to cigarette packages in 2012, the Associated Press reported. On Monday, Nov. 7, U.S. District Judge Richard Leon ruled cigarette manufacturers

SUNOCO

Sunoco Reports Q3 Losses

“Market conditions continue to pose challenges for our refining and supply segment and, while the refineries’ operational performance improved during the third quarter with crude utilization averaging 90%, the segment reported another loss,” says Sunoco CEO. Sunoco Inc. has reported a net loss attributable to Sunoco shareholders of $1,096 million ($9.62 per share diluted) for

JohnMatthews

Local Store Marketing: Greetings & Suggestive Sales

By John Matthews, founder and president of Gray Cat Enterprises Inc. With any size retailer, getting customer trial at your store is the easy part.  If the store owner throws out a compelling offer – perhaps a free deal – customers will come to your store to “check you out.”  This is fairly straight forward,

Gulfcoast Software Solutions

Gulfcoast Software Solutions introduces the new Store Keeper Plus module. Manage up to 1000 stores in real time between store and corporate level. 10x per second provides an accurate picture of your store in real time in an easy to use reporting format with intuitive graphic capabilities. Graphical interface allows you to view all of

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Catering To Smartphone Shoppers

Study finds some shoppers are looking at products in-store, then using their phone to find it cheaper elsewhere.  A recent blog post by Retrevo examined the results of a Retrevo Pulse Study that polled shoppers about how they use their cell phones when they shop. Findings showed retailers aren’t doing enough to give smartphone equipped

Jetz1

Cultivating Loyal C-Store Customers

An effective rewards program can drive new business and increase the average ticket ring with existing customers. By Howard Riell, Contributing Editor. There was a time when loyalty programs were tools used by large chains to reward customers for their daily business. But the times have changed. Convenience store operators of all sizes are now

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Stacking the Cards In Your Favor

General purpose prepaid debit cards are rapidly gaining favor with consumers as an alternative to closed-loop gift cards. By John Lofstock, Editor. Sales of open-loop prepaid cards, issued by banks and credit card companies and able to be used at multiple establishments, are only going to go up as more consumers come to appreciate their

Tracking the Trends in Convenience Retailing

Despite the global recession, convenience stores have thrived thanks to their ability to provide fast service, quality products and great value in strategic locations. As service and location remain the industry’s primary competitive advantage over supermarkets, drug stores and mass merchandisers, many of whom are moving into the fuel and fresh food business, convenience stores

ExxonMobil Introduces Station Locator App

ExxonMobil has introduced the “Exxon Mobil Fuel Finder” iPhone and iPod touch application, which provides drivers with real-time maps, driving directions and station information for more than 10,000 Exxon and Mobil retail locations across the continental U.S. “We are very excited to bring our customers the first mobile app from ExxonMobil, using technology to allow

Shrink Decreases 6.8% in U.S

Global retail theft totaled $107.3 billion in 2010, representing a 5.6% decrease from the prior year (6.8% in the U.S.), according to the fourth annual edition of the Global Retail Theft Barometer. Click here to view the entire study. The study, sponsored by an independent grant from Checkpoint Systems, monitored the costs of shrink (loss

Healthful Food Choices A National Issue

 In his FY 2011 budget proposal, President Barack Obama addressed the need for bringing healthy food options to underserved communities by calling for more than $400 million in investments in new and expanded supermarkets, farmers markets and other food stores. The public-private grant and loan program would dramatically reduce the roughly 23 million Americans who

Register Now for IRI’s 2010 Retail Summit

Innovation will differentiate the winners from the losers in this crowded retail marketplace. IRI’s Summit 2010 will enable retailers to identify innovative ways to use valuable insights to drive profitability and growth in the current economy, how to understand and predict shopper behavior across channels and geographies and learn best practices for profitable pricing and

Report Reveals Areas Where Retailers Can Reduce Theft

A new study, sponsored in part by ADT and its Sensormatic Retail Solutions group, revealed the need for retailers to focus on technology solutions that enhance their current operational goals and combat theft without adding labor costs. They study, “Loss Prevention 2010: Retailers Battling Shrink in Touch Times,” found that during these challenging economic times,

Healthy Options Push Salty Snacks

TOP PERFORMERS Frito Lay Cheez-It (Kellogg’s) Chex Mix (General Mills) HONORABLE MENTIONS Combos (Mars) Cape Cod (Lance) Pringles (P&G) The down economy has inspired a consumer trend toward eating in and choosing less expensive home-entertainment options, which has been a boost to the salty snacks category. Customers are likely to choose snacks they perceive as

Baked Goodness

TOP PERFORMERS Oreo (Nabisco/Kraft) Kellogg’s/Keebler Chips Ahoy (Nabisco/Kraft) HONORABLE MENTIONS Bon Appetit Mrs. Freshley’s (Flowers Foods) Prairie City Bakery Sweet snacks purchases are on the rise at convenience stores creating new sales opportunities across all dayparts. Packaged sweets accounted for 2.6% of the $114,010 stores acquired through average monthly sales in 2008, according to the

Targeting Customers with Prepaid

TOP PERFORMERS PaySpot (dba epay) Coinstar HONORABLE MENTIONS Incomm First Data Prepaid services are changing the way customers do business. Low-income families, unbanked and underbanked customers, students, those with poor credit and customers that spend much of their time on the road are among those taking advantage of prepaid debit cards and bill services that

Roll-Your-Own Climbs Amid Tax Hit

Mounting cigarette costs are driving smokers to test cost-effective tobacco alternatives, such as roll your own (RYO). The 2009 NACS State of the Industry report, which polled 156 retail firms with 20,553 stores as of December 2008, found that pipe and cigarette tobacco sales had the strongest growth of all tobacco products and were up

Nice N Easy Named CSD’s 2009 Chain of the Year

Nice guys do finish first. Nice N Grocery Shoppes Inc., the Canastota, N.Y. operator of 82 convenience stores, was named Convenience Store Decisions’ 2009 Convenience Store Chain of the Year. Nice N Easy will be honored at an invitation-only gala at the Wynn Las Vegas during the NACS Show on Oct. 21.  “The last line

Pizza Palates Changing

Fast Facts About Pizza • Americans eat approximately 100 acres of pizza each day, or about 350 slices per second. • Pizza is a $30 billion per year industry. There are approximately 69,000 pizzerias in the U.S. Approximately three billion pizzas are sold in the U.S. each year. (Source: Blumenfeld and Associates) • Pizzerias represent

Foodservice Boosts Retail Growth

Not doing foodservice? Then you better start thinking about it. That was the key message from a host of retailers, consultants and foodservice experts as CSD presented its 2009 Foodservice Webcast Series. In fact, just having food items is hardly enough. Chains need to invest in specialty fare and ethnic cuisines in order to differentiate

Understanding the Hispanic Market

Describe your perfect customer.  No doubt it would be someone who shops at convenience stores more often, spends more money during each trip and buys across more categories. According to the Greenfield Online/Mintel Hispanic Consumer report, you have just described the Hispanic consumer market. As the current recession continues to put a strain on retailers,

Three-Mile Marketing

As John Matthews sees it, a store languishing in mediocrity is a store that has become wallpaper in the halls of retail.   “Generally, when starting a business, it’s easy to get people excited when its new and fresh,” said Matthews, founder of Chicago-based retail marketing firm Gray Cat Enterprises. “After a few years, though,

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