A survey shows lack of inventory, difficulty finding desired items and long checkout lines are top threats to retaining loyal customers. Nearly 70% of U.S. adults would avoid shopping at a retail store if they encountered empty shelves, according to a nationwide survey commissioned by Galleria Retail Technology Solutions, a provider of retail and category…
Customer Surge in Snacking
The dried meat snacks category overall (including jerky) celebrated a healthy 2009 ringing up more $872.48 million in total dollar sales, up about 1% compared to 2008. Unit sales, however, slipped 3% to 424.43 million for the 52 weeks ended Dec. 27, 2009, according to Information Resources (IRI) . Breaking down the category by segment,…
A Call to Action
Of all the issues I’ve worked on at Convenience Store Decisions, this month’s issue stands out for the sense of urgency conveyed throughout the numerous stories. Beginning with Bob Gatty’s outstanding cover story on the opportunities in the candy category to PCI compliance, Hispanic marketing and emerging tobacco trends, retailers are being challenged at every…