Prying Properties Loose Important for retailers to understand is that commercial real estate today is an industry in transition. Its landscape is littered with landlords, if not desperate, than at least strongly motivated to make deals work. “Things are tight,” said George Anderson, vice president of market analytics for NAI Global in Princeton,
Emerson has recently introduced a new line of case controls that are capable of controlling compressors, defrosters, case fans and lighting, as well as optional communications with Emerson’s E2 Facility Management System. The new case controllers utilize the same compact design as many European-styled controls and feature localized programming capabilities and displays that make it
By Ted Thomas, Sun Exit Advisors Most convenience store owners are too busy to think about their exit plan. There comes a time, however, when business owners want to successfully leave their business. Unfortunately, when it comes time for transition, most don’t know how to accomplish that goal. A common mistake is to rush to
EDITOR’S NOTE: CSD AND HR CONSULTANT MEL KLEIMAN WILL PRESENT THE SECOND ANNUAL HR STUDY, FEATURING EMPLOYEE TRENDING DATA AND A STORE EMPLOYEE SALARY OVERVIEW, IN THE JANUARY 2010 ISSUE OF CONVENIENCE STORE DECISIONS. Just a short 18 months ago, most convenience retailers were desperate for frontline workers and, on most days, priority one was to
Ever since the Americans with Disabilities Act (ADA) went into effect in 1992, it has dramatically improved the lives of disabled individuals by working to make all public places in the U.S. both accessible and hospitable to those with disabilities. But even though the ADA has greatly helped in achieving a better quality of life
Convenience store operators who don’t know state regulations concerning underground storage tanks (USTs) from a hole in the ground had better learn more about what’s in those holes and what the government is both offering and expecting from them. Federal mandates requiring a significant increase in biofuels production, for example, have spurred an increase in
The question Jim Dodrill grappled with last summer: What’s in a name? A partner at Pennsylvania-based LMA Architects, Dodrill had been approached by Consumers Petroleum of Trumbull, Conn. to help create a corporate brand for the company’s dozen or more convenience stores in Connecticut. Consumers Petroleum had acquired a handful of existing convenience stores in
Every year, thousands of new products are introduced into an already crowded marketplace. In fact, a record-breaking 182,000 consumer packaged goods made their debut in 2007, up 17% jump over the previous year, according to Mintel International, a marketing research group. Some were hits, some were misses and some found their way onto convenience store
“In a business like cigars, where unit volume is growing 10% plus year-over-year, emerging strategic thinking in convenience retail suggests that retailers can grow even faster by employing a “price-for-volume” strategy for key products.” David Bishop, partner, Willard Bishop This summer, we examined how convenience retailers could manage the cigar category differently to realize above-market
The foundations for other industries lay in the product. The film industry pumps out movies. Pharmaceuticals companies manufacture drugs. Publishers print magazines. For convenience stores the world over, the foundation is literally the foundation. “It comes down to location, location, location, just like in real estate,” said Jeff Lenard, vice president of communications for
Total attendance at the NACS Show 2007 was 22,800, a 1% increase over attendance in 2006, according to final attendance numbers released by NACS. Of the total attendees, 7,773 were classified as "buyers," retailers, wholesalers and distributors. The NACS Show 2007 took place November 6 to 9 at the Georgia World Congress Center in Atlanta.
COUCHE-TARD THROUGH THE YEARS ALAIN BOUCHARD STARTED Alimentation Couche-Tard with one store in 1980. In 1986, with a network of 34 stores, a predecessor of Couche-Tard completed an initial public offering and listed its shares on the Montreal Exchange. After establishing a leading position in Quebec, Couche- Tard expanded through internal growth and acquisitions in
Companies frequently develop vision and mission statements about being number one in their industry, the great service they provide to customers, and their rewarding work environment. Yet more often than not, these statements are so far from reality that they become joke fodder for customers and employees alike. It doesn’t have to be this way,
The Power 25 By Kate Quackenbush, John Lofstock Driving Innovation. CSD
The York, Pa-basedcompany replaced the vice president position with a director of human resources.Schultz will be responsible for overseeing theentire human resources department, including employee benefits, policies and payroll.She will also oversee hiring new employeesfor rutter’s 51 convenience stores in centralPennsylvania. Potential hires can apply forretail positions at any store or through thecompany Web site.
Every year, thousands of employers fail to claim their fair share of the billions of dollars in government tax credits and incentive programs set aside for them. If you’ve never claimed yours, then the question is: “Why?” Maybe you just didn’t know about these federal and state programs designed to encourage employers to hire members
Gas continues to fuel hypermart growth. An interesting study wasrecently published by researchers in the Department ofEconomics at the Universityof Arizona that details the impact HomeDepot’s entry into the fuel business had onthe Nashville, Tenn., market. The study found that hypermarts “do,in fact, place statistically significant andeconomically significant downward pressure on the prices of nearby
Open-air coolers coupled with some creativity are helping retailers make the most out of limited workspace. When the average customer walks into aconvenience store—or any retail operation forthat matter—items and prices need to forma marriage of value to motivate them to buy, regardless of the purchase. This can be difficult given the limited space available
A comprehensive new study by Meyers Research Center (MRC) finds that convenience store shoppers are seeking cold beverages, friendly employees and know what they want before they get through the door. The findings are part of Meyers’ Convenience Store Close-Up Wave Six, which takes a look at behavior, attitudes and decision-making patterns of c-store shoppers
Between lighting, refrigeration and heating and air conditioning, retailersuse an average of 62 billion kilowatt hours of electricity per year, accordingto the U.S. Energy Information Administration. Coupled with the skyrocketingprice of natural gas and historically high summer demands, electric costs takean even larger bite of c-store owners’ operational costs. Most chains have already implemented the
Carwash dollars compensate for shrinking gas profits. Remember when convenience stores and gas stations used to give a free carwash with the purchase of a full tank of gas? Now, shrinking fuel margins are causing an increasing number of store operators to look to carwash sales to boost the bottom line. According to the International
Minimizing risk is key to maximizing fuel profitability. The post-Hurricane Katrina era is presenting a flood of challenges for uneasy marketers at the most inopportune time. Competition from multiple retail channels has never been greater, credit card fees are eating away store profits and fuel supply is being called into question forcing pump prices to
CSD February '06 Issue Cover Story/Main Feature: Industry RetrospectiveThe Past, Present and Future of C-Store Retailing: A close look at the key issues that shaped the industry over the past 10 years. This story will analyze four key areas: The tobacco MSA, state and federal tax increases and the infringement of Internet/Native American cigarette sales.
Pilot Travel Centers adapts to its growth by streamlining its payroll and human resources systems. Necessity is indeed the mother of invention. As Pilot Travel Centers grew to 50 c-stores and 262 travel centers in 40 states with 14,000 employees, it became imperative for the company to streamline its payroll and human resources processes. Explosive