Growing Milk and Dairy Sales

Milk’s Bumpy Ride   In Mintel International’s new “Milk in the U.S.” report, senior analyst David Browne predicted a “bumpy ride” for the $11-billion milk market. Few categories, he noted, are as volatile as milk, which is reflected in the wild dollar sales swing during 2004-09.   “Volatility may return to the market in late

Tedeschi’s Showcases Pride and Tradition

At a Glance: Tedeschi Food Stores   Headquarters: Rockland, Mass. Founded: 1923 Store Count: 189 2009 Annual Revenue: More than $600 million Employees: 2,100 Markets of Operation: Massachusetts, Connecticut, New Hampshire and Rhode Island Proprietary Brands: TD’s Deli and TD’s Express foodservice; Tedeschi Select groceries, snacks and beverages; and Tedeschi Fuel   While other chains

Train to Retain

Convenience store turnover is staggering—100% is typical, and 200% is common among hourly retail employees. Yet, in a Fortune magazine survey of the most admired companies, “the single best predictor of overall excellence was a company’s ability to attract, motivate and retain talented people.” Training and preparing employees for advancement is one proven method for

Maintaining Strong Energy Sales

It had to happen sometime. Energy drinks, arguably the most popular convenience store product in the early-to-middle years of the decade, have begun to slow their sharp rise. Call it a correction, perhaps. A report released last month on the category by research firm Mintel showed that while growth in the category from 2005-2010 was

Delivering the Goods

Winning Over CPG Customers   According to a new study commissioned by MEI Computer Technology Group Inc., there is an increased emphasis on improving trade promotion effectiveness, as consumer packaged goods (CPG) manufacturers look to bolster the value and return on their trade spend, and capture wallet share from consumers.   Despite the current climate,

Today’s Top Snack Trends

The Food Channel has released its top 10 snack trends, one of its regular trend reports prepared in conjunction with CultureWaves, Mintel International and the International Food Futurists. “These trends are meant to inspire your back-to-school snacking,” said Kay Logsdon, editor-in-chief of The Food Channel. “But they also show how people are eating today, with

Dealing with Adversity

BP’s Gulf of Mexico response has included more than $4 billion spent to date, including more than 153,650 payments totaling $395 million (as of presstime) in claims to Gulf residents and businesses affected by the oil spill. Other payments included: • $20 billion claims escrow fund • $100 million unemployed rig workers’ fund • $500

Superior Surveillance Helps Bolster the Bottom Line

In today’s difficult economy, most convenience store owners are turning their focus to profit driving initiatives to give business a boost. When dollars are tight, allotting extra funds to upgrade security equipment might seem a lower priority or even a frivolous expense, but experts note investing in security and surveillance measures can be a retailer’s

Rebuilding the BP Brand

With the Gulf Oil spill behind it, a new CEO at the helm and the clean up effort underway, BP now must turn its attention to making good on its recovery promises and helping BP branded stations win back customers who may not quickly forget the devastation in the Gulf. Since the spill began, and

Cutting Down on Cooler Costs

Energy reduction remains an ongoing quest for convenience store operators as they look for ways to cut costs in an effort to improve their bottom lines. Building stores to LEED (Leadership in Energy and Environmental Design) standards and seeking LEED certification is something more chains are pursuing, including Kum & Go, Kwik Trip and Quick

Shell Leaps into Loyalty

At a Glance: Shell’s Fuel Rewards Program   In an effort to bring value to its fuel customers and branded marketers, Shell Oil Products U.S., in July, launched its Grocery Rewards program with several of the nation’s largest supermarket brands in markets across the country. Customers earn one fuel point for every dollar spent at

Meeting the Demand for Fresh Foods

Donna Sitka knows her way around convenience store foodservice. She is the foodservice manager for the 13 Tiger Tote Food Stores that have foodservice. Until recently that foodservice consisted of a successful fried chicken operation branded Mama’s Kitchen Fried Chicken and a failed Mexican food venture. The Gonzales, Texas chain of 23 stores, operated by

Sweetening Cigar Sales

Small filtered cigarellos represent a real albeit temporary opportunity for convenience stores to rack up sales, so get going before the window of opportunity slams shut. These diminutive cigars have gained strong appeal among smokers laboring to afford cigarettes in the wake of multiple tobacco tax hikes. The price differential between filtered cigars and cigarettes

Coffee’s Popularity Surges

You wouldn’t think something as simple as coffee could prove to be so complex a phenomenon—or one so indispensable to Americans. Turns out America can see its reflection in a cup of coffee—its economic worries, its desires for variety and small-scale luxury, and even its hopes for a brighter future. All of that swirls together

Rutter’s Farm Stores Named CSD’s Chain of the Year

Exceptional leadership, great stores and unsurpassed customer service are the hallmarks of the convenience store industry’s extraordinary chains. Following these guiding principles, Convenience Store Decisions is proud to announce Rutter’s Farm Stores as the 2010 Convenience Store Chain of the Year. At a time when many industry marketers are struggling with exorbitant credit card fees

Fueling New Sales

FuelQuest Inc., an on-demand software and services company for the downstream energy industry, has released ForeSite, an innovative, map-based fuel inventory management solution that deploys in a single day. Offering real-time views of inventory across multiple sites, ForeSite gives retailers control and visibility over their fuel inventory, reducing runouts and retains, as well as optimizing

Edible Strips

Health Essist Inc. manufactures and develops a unique line of all-natural, zero-calorie, caffeine-free Edible Strips. The current product line consists of Alcohol Defender to help with the “morning after feeling,” X-Energy-Boost and Apple-A-Day strips that provide a boost to your immune system. The products are FDA approved for food use and are kosher approved. Each

Rutter’s Rises as Chain of the Year

Outstanding leadership, great stores and unsurpassed customer service are the hallmarks of the convenience store industry’s exceptional chains. Following these guiding principles, Convenience Store Decisions is proud to announce Rutter’s Farm Stores as the 2010 Convenience Store Chain of the Year. Rutter’s, which supplants Nice N Easy Grocery Shoppes as Chain of the Year, is

New Apple Sauce Flavors

To enhance its line of Musselman’s single-serve apple sauces, Knouse Foods is launching two new flavors: Totally Fruit Mixed Berry and Healthy Picks Granny Smith. Perfect for a multitude of foodservice operations, the apple sauce cups are an on-the-go solution, healthy meal accompaniment and anytime snack option. With flavors that appeal to all ages, each

Strengthening Safe Security

Cash control practices are an essential part of any c-store operation—from having a cash management system in place to training employees in proper security protocol in everyday cash handling and in the event of a robbery. But more often than not, it’s in-house theft that c-stores need to be most vigilant about. “If you have

War Games Lighters

DjEEP has introduced War Games, its newest full-color lighter design series, available now and throughout the balance of 2010. The War Games lighters will replace the DjEEP Freedom Series, which has been on the market since 2003. The new designs are done in a more combat-oriented color pallet to reflect the reality of America’s position

Rutter’s Farm Stores Named CSD’s Chain Of The Year

Exceptional leadership, great stores and unsurpassed customer service are the hallmarks of the convenience store industry’s extraordinary chains. Following these guiding principles, Convenience Store Decisions is proud to announce Rutter’s Farm Stores as the 2010 Convenience Store Chain of the Year. At a time when many industry marketers are struggling with exorbitant credit card fees

Fresh from the Farm

Focus on the Franchise   Minimum Franchise Requirements: Net Worth: $750, 000; Liquid assets: $250, 000 Targeted growth areas: Swiss Farms is looking for single and multi-unit franchisees in the following counties: Northern Delaware: New Castle County; Eastern Pennsylvania: Delaware, Chester, Montgomery, Bucks and Philadelphia County; New York: Nassau and Suffolk County; New Jersey: Camden,

Fall Brew

Samuel Adams OctoberFest is brewed to celebrate the arrival of autumn. The first thing customers will notice when pouring a glass of this seasonal beer is the color. Samuel Adams OctoberFest has a rich, deep golden amber hue, which itself is reflective of the season. This hearty lager is rich with a blend of four

Express Convenience Centers Comes of Age

At A Glance: Express Convenience Centers   Stores: 19 in the Fox Cities region of Wisconsin. Fuel: 17 proprietary-branded Excelerator stati ons and two BP stations. Leadership Team: • John Schmidt, President and CEO, U.S. Venture • Paul Sippl, Director of Branded Fuel Supply, U.S. Venture • Jim Anholzer, General Manager, Express Convenience Centers •

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