Motorola Solutions Survey shows 67% of shoppers agree emerging in-store technologies heighten overall satisfaction. The latest installment of the Motorola Solutions Inc. annual Holiday Shopping Survey highlights that three in four (75% ) surveyed retail associates and managers feel they provide a better in-store customer experience when equipped with the latest mobile technologies. In fact,…

Ventana Research Leadership Award comes on the heels of Forbes’ America’s Most Promising Companies recognition. Market Force, a worldwide leader in customer intelligence solutions, and its client ConocoPhillips have received the Ventana Research Leadership Award for Customer Excellence. The Ventana Research 2011 Leadership Awards recognizes innovative companies and their customers that have most effectively achieved…