ALDATA

Out-of-Stocks Drive Customers To Your Competitors

Nearly one-third of U.S. shoppers found empty shelves this holiday season, an Aldata survey finds. Holiday shopping wasn’t a cheerful experience for many Americans this holiday season. According to a new survey of more than 1,000 U.S. in-store shoppers, 31% discovered that the product(s) they were looking for this holiday season were out of stock.

smallerportionsizes

Smaller Meal Options

Trends are changing when it comes to meal size. Many customers now prefer smaller sized meals in order to eat healthier. Customers are growing more aware of the importance of managing portion size, market research company NPD Group, revealed in its latest report titled, “Healthy Eating Strategies by Generation,” according to Vending MarketWatch. NPD listed

Industry Posts Strong Sales Gains

Despite the challenging economy, convenience store retailers enjoyed a solid year of growth in key categories like foodservice, frozen beverages and smokeless tobacco. By John Lofstock, Editor. While sales across all retail remained sluggish for much of 2010, the year ended on a relatively good note for c-store operators. Sales and gross margin contributions from

employee3LARGE

RNCOS Predicts C-store Outlook

The total in-stores sales in the U.S. convenience store market are projected to grow at a compound annual growth rate (CAGR) of around 4% during 2010-2013, according to RNCOS, which specializes in industry intelligence and creative solutions for contemporary business segments. According RNCOS’ report “U.S. Convenience Stores Market Outlook to 2013”, in-store sales constituted more

trends

Tracking the Trends

While the convenience store industry is in a much better position to withstand the strains of the current economic recession, one thing is painfully clear. Customers are changing the way they buy goods and services and retailers must keep up with those changes to avoid becoming obsolete. A new generation of Millennials, those born between

Translating Shopper Insights into Merchandising Strategies

Identifying More Effective Profit Building Strategies

The State of Foodservice in 2007 and Beyond

Consumer Confidence Returning?

Impulse purchases of sodas, Hershey bars and snacks are on the upswing at U.S. convenience stores, a sign the economy and consumer confidence might slowly be turning around, Bloomberg.com reported. The decline in soda sales at convenience stores slowed last quarter for the first time in at least a year, according to PepsiCo and Coca-Cola,

Frontline Reversal of Fortune

EDITOR’S NOTE: CSD AND HR CONSULTANT MEL KLEIMAN WILL PRESENT THE SECOND ANNUAL HR STUDY, FEATURING EMPLOYEE TRENDING DATA AND A STORE EMPLOYEE SALARY OVERVIEW, IN THE JANUARY 2010 ISSUE OF CONVENIENCE STORE DECISIONS. Just a short 18 months ago, most convenience retailers were desperate for frontline workers and, on most days, priority one was to

Making It in the Marketplace

Driving business with new products is hardly a novel idea, but it’s also one that convenience store retailers rarely use to their advantage, said David Bishop, a partner with research and consulting firm Willard Bishop in Barrington, Ill. When retailers actively participate in the process of bringing a new product to the marketplace by helping

Identifying More Effective Profit-Building Strategies

“In a business like cigars, where unit volume is growing 10% plus year-over-year, emerging strategic thinking in convenience retail suggests that retailers can grow even faster by employing a “price-for-volume” strategy for key products.” David Bishop, partner, Willard Bishop This summer, we examined how convenience retailers could manage the cigar category differently to realize above-market

tescos us plans taking flight

UK megaretailer looking at dozens of California sites for rapid expansion. Only three weeks after opening its first American stores, near Los Angeles, Tesco is looking at dozens of sites in Northern California as it seeks to extend its Fresh & Easy convenience chain. It is part of the supermarket’s expansion drive in the U.S.

nacs show expo two fun things you must do

Approximately 79% ofall attendees plan to buy one or more ofthe products or services they discovered atthe NACS Show last year. Follow-up researchindicates that actual purchases six to ninemonths after the event are even higher thanwhat was planned. The show hours are: Wednesday, Nov. 7 from 12 p.m.-5:30 p.m. Thursday, Nov. 8 from 12 p.m.-5:30

nacs by the numbers

With the granddaddy of all c-store trade shows taking place this month, CSD takes a look at some quick statistics for the event. ≈ $1.1 Billion: The estimated amount retailers will be spendingon products, many of which will be on display at the show. ≈ 79: The percentage of attendees who plan to buy one

reaching new heights

Fresh off the acquisition of Cummings Oil, Andrea Jackson leads Jacksons Food Stores’ retail strategy. By Shahla Hebets, Publisher Keeping a low profile hasits advantages, but eventuallya chain’s success starts toattract the attention, and eventhe enmity, of the competitors around it.Jacksons Food Stores is one of the conveniencestore and petroleum industry’sbiggest success stories, yet it

codys offers university fuel discounts

Three-cents off per gallon for Southwest Baptist students and faculty. Cody’s Convenience Stores, a 22-store chain based in Springfield, Mo., is offering is reaching out to a local university to drive its fuel business. Beginning this week, students at Southwest Baptist University and faculty a three cent per gallon discount on gasoline purchases, according to

appetite for construction

Dash In Food Stores is poised for growth as it introduces a new store design emphasizing its commitment to a foodservice future. Driving down Crain Highway in southernMaryland, motorists are offered many conveniencealternatives—7-Elevens, Wawas, XtraMarts—but asthey cross into La Plata, a glamorous new store stands out like a beautiful brick beacon. The 3,200 sq. ft.

conocophillips makes kansas a little greener

At the request of Kansas Governor Kathleen Sebelius, ConocoPhillips will allow the sale of E-85 fuel in Kansas. Sebelius reached out to company executives in mid-August expressing Kansas’ commitment to the fuel blend. The production of the fuel creates a market for over 96 million bushels of Kansas sorghum and corn each year. “Kansas is

7eleven brings forth the wine

New proprietary brand enters into stores. 7-Eleven is adding to its proprietary wine segment with the new Sonoma Crest Cellars, a proprietary brand of premium wine to compliment the existing Thousand Oaks wine brand Sonoma Crest Cellars is produced by the Sonoma, Calif.-based Popcorn Wine Group and is available in chardonnay, merlot and cabernet sauvignon

couchetard offers new employee perks

Company goes to new lengths in order to fill a shallow labor pool. Alimentation Couche-Tard, Convenience Store Decisions’ 2007 Chain of the Year, has started a new campaign to bring new blood into its labor-starved Alberta market. The company has begun recruiting in Ontario and the Maritimes, offering enticements such as apartments and regular flights

publix ceo passes the touch

Jenkins retires after 40 years with the company. Publix Markets has revealed that Charlie Jenkins Jr. CEO of the company, will be retiring on March 29, 2008 after 40 years of service. Jenkins began his career in 1969 as the assistant to the vice president of real estate. In 1974, he became vice president of

convenience stores get security tips

Houston task force says security cameras, clearing clutter could cut crime at the shops. Convenience store owners could reduce their vulnerability to crime by installing security cameras and clearing clutter from their windows, Houston Mayor Bill White’s Task Force on Convenience Store Security reported. The 38-member task force, comprising city officials, the Houston Police Department

nacs boosts lobbying efforts

Report finds the association spent $900K in the first half of 2007. NACS spent $900,000 lobbying the federal government in the first half of 2007, according to a recent disclosure form. The group lobbied on various pieces of legislation including those dealing with credit card fees, price gouging, underground storage tank funding, immigration reform, minimum

chs launches next generation cenex brand

“Generation Image Renewal” creates a fresh look for consumers. CHS, Inc., operator of the Cenex convenience store brand, announced a major reimaging campaign that will roll out over the next 36 months. As part of the reimaging, each of the company’s 1,600 retail sites will undergo a major renovation to reinvigorate brand identity, increase consumer

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