American Pride has switched from cash-based operations to tokens, and customers are coming back stronger than ever. By Howard Riell, Associate Editor. Brian Costa operates five American Pride car washes in the Cleveland area. All told, there are 29 self-service bays and six touchless automatics. Until early 2000 each location was quarter-based. Then, when the…
Awards Ceremony, Humanitarian Effort Highlight Thorntons’ Annual Meeting
By John Lofstock, Editor “The work we do everyday to satisfy and exceed our customers’ expectations is a result of the outstanding work of the people in this room and I’m proud to work alongside all of you.” That was the message sent last night by Matt Thornton, president and CEO of Thorntons Inc., the…