Card Skimming Hot Topic at NACS 2016

Convenience stores can take steps to protect themselves from data theft at the pump. By CSD Staff Many convenience retailers by now are aware of what card skimming is and the losses it can mean to an operation. As c-stores become more diligent in stopping the illegal practice, thieves of credit card information are becoming

With Major Shifts Ahead C-Stores Must Prepare

Cultural and demographic shifts are set to change consumer needs and subsequently how c-stores adapt to stay relevant. By Erin Rigik Del Conte, Senior Editor In an educational session titled, “Ready or Not! The World of Work is Changing (And What it Means for the Convenience Industry),” speaker John Martin, CEO and president of Southeastern

NACS CEO Hank Armour Looks To The Future

From being great neighbors to summits abroad, Armour discusses how the c-store industry is growing into the future. During the general session on Thursday, Oct. 20 at the National Association of Convenience Stores (NACS) Show, NACS President and CEO Hank Armour celebrated industry successes as well as outlining future industry initiatives. “We believe that to

Aloha Petroleum, Ricker Oil and Core-Mark Make Healthy Commitment

Joining with Partnership for a Healthier America, Aloha, Ricker’s and Core-Mark commit to making sure healthier options are more accessible for customers. On Thursday, Oct. 20, convenience store chains Aloha Petroleum, operators of Aloha Island Marts, and Ricker Oil Co., operators of Ricker’s convenience stores, and Core-Mark, a leading national food and beverage distributor, announced

CSD/NAG Idea of the Day: Bulk Buys

Today’s Idea of the Day: Sell bulk items outdoors. Convenience stores have big parking lots and retailers can put them to use to gain more sales. Consider offering seasonal items like mulch, bottled water, firewood and even Christmas trees—all high margin items that are in demand. The possibilities are endless. If you have an idea

Love’s Travel Stops Returns To Gulfport, Miss.

Love’s adds 97 truck-parking spaces along Interstate 10. Love’s Travel Stops is back in Gulfport, Miss., following a seven-year absence from the area. The new Love’s is located at Interstate 10 and County Farm Road, three miles west of the original Love’s on Interstate 10 and Canal Road. The new location is larger and features

NACS Names Rahim Budhwani 2016-17 Chairman

New members of the NACS Executive Committee are also announced. The National Association of Convenience Stores (NACS) announced the election of its 2016–17 Executive Committee during its Board of Directors meeting at the NACS Show in Atlanta. Rahim Budhwani, CEO at Hoover, Ala.-based 6040 LLC, was named the association’s chairman; he also chairs the NACS

QuickChek Honored At Chain of the Year Award Dinner

QuickChek receives the oldest and most prestigious award for convenience retailing. By Erin Rigik Del Conte, Senior Editor On Wednesday, Oct. 19, 2016, QuickChek was honored as Convenience Store Decisions’ 2016 Convenience Store Chain of the Year at a dinner held at the Fox Theatre in Atlanta during the National Association of Convenience Stores (NACS)

Small Operators Can Close the Gap

Whether it’s the state of the industry or the state of foodservice, smaller convenience retailers with the will to compete are in a position to succeed, according to NACS experts. By CSD Staff For smaller convenience store operators looking to introduce innovation and know-how to meet the challenges of a changing industry there’s plenty of

NACS Chairman Jack Kofdarali Opens NACS General Session

From a food focus to threatening regulations, Kofdarali talks about the opportunities and challenges ahead for the c-store industry. “More than ever, I truly believe that food is our future,” said NACS 2015-16 Chairman Jack Kofdarali during his speech in Wednesday’s NACS Show general session. But, he cautioned that while all signs are pointing toward

Premier Manufacturing Acquiring King Maker Marketing Inc.

Through acquisition, Premier Manufacturing to add four MSA Signatory brands to its consumer products portfolio. The consumer products division of U.S. Tobacco Cooperative Inc. (USTC), Premier Manufacturing of Chesterfield, Mo., has reached an agreement to purchase 100% of the stock of King Maker Marketing, Inc. (KMM) of Paramus, N.J. from its parent company ITC Limited.

Educational Session Features Steps To Better Branding

Maverik’s Ernie Harker guides retailers through developing a unique brand. By Erin Rigik Del Conte, Senior Editor In an education session on Wednesday, titled, “Fans and Focus Through Branding,” Ernie Harker, executive director of CREATE at Maverik, walked attendees through a step-by-step process of building a unique brand with a competitive advantage. “Does your brand

Emotional Intelligence Can Help Businesses Prosper

Employees or management who can’t deal well with others can be a drain on a business, but working on emotional intelligence skills can help your whole team in terms of happiness, productivity and profit. By Erin Rigik Del Conte, Senior Editor On Wednesday, the National Association of Convenience Stores (NACS) Show began with a number

Verifone’s McGuinness To Helm NACS Supplier Board

Coca-Cola’s Jay Ard named chair-elect. Brad McGuinness, senior vice president of global petroleum systems at Verifone, has been named 2016–17 chairman of the NACS Supplier Board. In addition, Jay Ard, vice president of national sales CR at The Coca-Cola Co., was named chair-elect and will succeed McGuinness as 2017–18 chairman. McGuinness and Ard were named

NACS Announces Five New Retailer Members to Board of Directors

New members named during Board of Directors meeting at NACS Show in Atlanta. The National Association of Convenience Stores (NACS) on Wednesday, Oct. 19, announced the election of new retail members to its Board of Directors. The new members were named to their positions during the NACS Board of Directors meeting at the NACS Show

Idea of the Day: Check Social Media Before Hiring

Today’s Idea of the Day: Check social media accounts before hiring new employees. Have you met a candidate that you like for a job opening? Do they seem too good to be true? In addition to standard background checks, search Facebook and other social media platforms to learn more about them. You might be surprised

C-Stores Donate Almost $1 Billion To Charities in 2016

Nearly 100% of c-store companies surveyed say they give to charities. A new survey shows c-stores are helping the communities they serve through charitable donations. Convenience stores contributed or collected nearly $1 billion to charities over the past year, according to a national survey of retailers released today by the National Association of Convenience Stores

CSD/NAG Idea of the Day: Curb Appeal

Today’s Idea of the Day: Curb appeal counts. You may not have a budget for shrubbery and mulch, but investing just a little operating capital on your exterior can make a big difference when it comes to attracting new customers. Remember, for any potential customers, all they know about your brand is what they see

Nouria Energy Acquires F.L. Roberts’ C-stores, Car Washes

Atlantic Coast Enterprises purchases F.L. Roberts’ Jiffy Lube business. F.L. Roberts and Co. Inc. has sold its convenience store, car wash and Jiffy Lube businesses, with assistance from Matrix Capital Markets Group Inc. Affiliated companies of Nouria Energy Corp. purchased the convenience store and car wash businesses, and the Jiffy Lube business was acquired by

QuickChek, Tesla Launch Supercharger Station

Featuring more power than any existing charging station, the new supercharger station allows customers to charge on the go. QuickChek has joined forces with Tesla, the California-based maker of the award-winning electric Model S sedan and Model X SUV, to launch a Tesla Supercharger station at the company’s fresh convenience market in Ulster, N.Y. The installation

McLane Introduces DSD Mobile App

New Direct Store Delivery (DSD) from McLane checks deliveries against price book to identify unapproved items, saving c-store operators time. McLane Co. Inc. has released its new Direct Store Delivery (DSD) app for Android mobile devices. Working in conjunction with the company’s popular Premium Order Management Suite (POMS) applications and Grocery Mobile platform, DSD enables

Family Express Introduces Cravin’s Kitchen MTO Program

New foodservice offering features upscale pizza and breakfast sandwich offering—all made to order. Family Express is debuting a new made-to-order (MTO) hot foodservice offering, labeled Cravin’s Kitchen, as well as rebranding the inside of its stores with a focus on foodservice. Cravin’s Kitchen features made-to-order breakfast sandwiches and an exciting upscale, customizable/MTO pizza offering. This

C-Stores Invest Over $6 Billion A Year to Upgrade Stores

Convenience store owners regularly update stores to meet the demands of modern customers. To keep pace with the needs of today’s consumers and the competition, convenience store owners are regularly revamping locations to add foodservice and other amenities. The U.S. convenience store industry cumulatively invested more than $6 billion in upgrading stores in communities across


CSD/NAG Idea of the Day: Training

Today’s Idea of the Day: Train, train and retrain employees. Training employees isn’t something top quartile c-stores do only once. Training employees must be an ongoing process. Don’t be shy about retraining employees in areas where they are deficient. Re-certify their training when it comes to sales of age-restricted products like alcohol and tobacco. What’s