They came, they saw, they tasted. Dozens of children, ages 8-13, were invited to become junior candy buyers by sampling various candies at ECRM’s Confectionary Efficient Program Planning Session (EPPS) in Dallas. The junior candy buyers were given an inside look at the confection industry from retail buyer attendees that included convenience stores and cross-channel
Don’t think customer service makes a difference? Handee Marts’ President and CEO Mike Triantafellou would disagree. Handee Marts, which operates 67 7-Eleven convenience stores in Pittsburgh, was honored recently with the Pittsburgh Business Ethics Award (PBEA), presented by the Pittsburgh Chapter of the Society of Financial Service Professionals, in conjunction with the David Berg Center
Beer sales have held relatively steady despite the economic maelstrom of the past several months, and one reason is that c-stores are asking for help. Operators are seeking and getting assistance of various sorts from their suppliers in an effort to make up for lost dollars. Help is coming in the form of promotional programs
Think the U.S. leads the world in beer consumption? Think again. Though America has a larger population than beer-drinking countries like Germany or Britain, the winner in this year’s beer sales sweepstakes is a brew many Americans have probably never heard of: A Chinese beer named Snow. “SAB-Miller was going to roll Snow beer into
Operators looking for greater energy efficiency should cast an eye on their coolers, where centralized controls, lighting adjustments, basic ongoing maintenance and employee training can save them money. “Coolers are typically an opportunity for improvements in maintenance and operational practices,” said Jerry Lawson, national manager for Energy Star Small Business and Congregations Network, a division
Being green. You can’t go a day without hearing about it. Escalating energy costs and a renewed awareness of the environment have put green initiatives at the top of the agenda for the global convenience industry. Retail industry leaders such as Walmart and Tesco are setting targets to reduce energy use by at least 20%.
The bright light in the bottled water category remains enhanced waters, which consumers looking for more than just refreshment are coming to appreciate. That said, selling enhanced–or any other bottled waters in troubled economic times–means taking greater advantage of supplier programs and doing some savvy marketing and merchandising. The year just passed was difficult on
BP At a Glance BP is one of the largest integrated oil companies in the world, with an estimated global market share of around 3% of oil & gas production and 4% of refining capacity in the major global markets in which it operates. Its U.S. retailing brands are BP, ARCO and ampm. Global sales:
Tough economic times mean new opportunities and Road Ranger just found one. The Rockville, Ill., convenience store chain entered into operating lease agreements for 15 Fast Break Food Mart gasoline and convenience stores in the Louisville, Ky., market. The deal increases Road Ranger’s network of travel centers and convenience stores to 88 locations in seven
There is no greater ally for convenience store owners than their supplier partners. When retailers boost sales and satisfy their customers, everyone in the supply chain benefits. When Convenience Store Decisions launched its Reader’s Choice Awards four years ago, our premise was simple: To find out just who retailers identified as their top supplier partners.
Sultry Sales One new energy-shot sales trend WSCO’s general retail manager Darrell Looney sees is that some shots are being touted as aphrodisiacs. “The last NACS show was the first time I really noticed the presence of products that specifically spoke to potency and endurance,” Looney said, adding that it’s probably too soon to tell
From movie promotions at 7-Eleven to new flavors, the cold and frozen category is generating some excitement despite the presence of chilly temperatures in many parts of the country. Actually, where you live may well play a large part in what customers want to see in your cold dispensers. Mike Thornbrugh, manager of public affairs
Convenience store operators preparing to expand their health and beauty care (HBC) category in time for the summer months may be facing some challenges. With the moribund economy depressing impulse sales across retail, this may be a bad summer for new products, while tried-and-true brands of medicines, sunscreen, sunglasses and other warm-weather favorites remain strong.
SKU SLEUTH … Rick Cosmer, vice president of retail sales and operations at Mansfield Oil Co. in Georgia, has found cutting-edge back-office systems can offer huge payoffs in terms of data analysis and sales tracking. Cosmer said the most powerful piece of his system allows him to drill down J.D. to individual products to determine
The increase of federal and state cigarette excise taxes will have a far-reaching, negative impact on the convenience store industry. With the exception of petroleum products, no other category is more vital to the industry’s success than tobacco products. Given that cigarettes represent 30-45% of c-store inside sales, the deterioration of this category will have
According to a recent study from the National Coffee Association, more coffee-drinkers than ever before say their favorite brew improves mental focus and provides health benefits. Not surprisingly, consumption of coffee now surpasses that of soft drinks—and while the gap is still narrow, daily consumption of coffee is pointing directionally higher. Young adults are the
Here’s an entirely plausible scenario: At around 8 a.m. on a weekday, customers are lined six deep in front of the only open register at your suburban convenience store. The line has screeched to a halt because a deliveryman running late has flanked the clerk at the register and asked her to sign off on
A perfect storm of societal, legislative, retail and economic factors in 2009 appears poised to push sales of smokeless products—the fastest-growing tobacco category—higher than ever. Convenience store retailers and marketers of such leading brands as Copenhagen, Skoal, Redman, Timberwolf, Kodiak, Red Seal, Rooster, Grizzly, Husky and Longhorn have already seen a flurry of activity on
Why waste anything—especially energy? Newer technologies and out-of-the-box thinking are helping trim energy costs, while plain old smart management can bring additional savings. “Most of the time, quite frankly, store operators haven’t even done the most basic stuff that could be saving them quite a bit on operating costs,” lamented John Noel, president of Energy