NPD Group Profiles Online Grocery Shoppers

Young men, young adults and Amazon Prime members among groups that look for online grocery opportunities. Although online grocery shoppers can be found across all demographic groups, they are more likely to be younger men, ages 18-44, according to a recent report on online grocery shopping by The NPD Group, a global information company. Amazon

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Boosting Your Beverage Business

Whether it’s a modest combination deal or full promotional blowout, c-stores are finding the best methods to churn cold and frozen dispensed beverage sales. By David Bennett, Senior Editor A March 2016 survey by Mintel Group Ltd. showed that convenience store visitors want a wider variety of fresh food and beverages as part of their

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Protein Craze Spurs Meat Snack Demand

Nielsen outlines salty snack, jerky and meat stick sales. Nielsen has reported that in the last year (week ending Feb. 25, 2017), salty snacks generated more than $27.8 billion in sales. While salty snacks are bringing in sales, customers are also on the hunt for protein, meaning meat snacks have a huge opportunity in c-stores.

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Rutter’s Rolls out Beer Sales to Second York, Pa. Site

Rutter’s now has seven stores with beer and five more in the planning stages. Rutter’s is growing its beer sales. The Rutter’s on Richland Avenue in York, Pa. has introduced a Beer Cave. This Rutter’s was remodeled to be able to incorporate the Beer Cave and seating for 30 guests. It is now the second

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Eby-Brown Introduces EBY-EXPO East

New Cleveland-based Expo to focus on c-stores’ evolving needs. Eby-Brown Co. LLC, the largest privately-held convenience store distributor in the U.S. is taking its Flagship tradeshow, Eby-Expo and launching it in the East to serve its growing and expanding customer base. Eby-Expo East will take place April 4-5 in Cleveland, Ohio with more than 900

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Bill Looks to Limit Smoking at VA Facilities

By October 2022, many veterans would need to curb their smoking habit if proposed legislation becomes law. Lawmakers are looking to end tobacco use among not only troops, but also veterans. According to an article in the Military Times, lawmakers from both parties this week looked to limit tobacco use at Veterans Affairs (VA) facilities.

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Clearing a Path for Smokeless

Despite unexpected challenges, smokeless tobacco sales continue strong gains. By Howard Riell, Associate Editor Expectations are high for the long-term health of the smokeless tobacco category, which has been performing strongly since last year. Bonnie Herzog, managing director–equity research beverage, household & personal care, tobacco & c-stores for Wells Fargo Securities LLC, reported recently that

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Indiana Cigarette Tax Hike Proposal Hangs in the Balance

A Senate budget nixes the call for a $1 per pack tax increase after the House approves a version of its bill including the tax. After the Indiana House put forth a budget that raises the cigarette tax by $1 per pack to help pay for Medicaid and smoking-cessation programs and shifts the sales tax

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Pak-A-Sak Serves as Beta Customer for PDI’s Payroll Software

Pak-A-Sak finds its weekly payroll process is now more streamlined. PDI has announced the general release of PDI/Payroll. Amarillo, Texas-based convenience retailer Pak-A-Sak served as the beta customer for PDI’s payroll software. Gary McKee, the chief information officer for the retailer, said his company has seen a significant change since implementing the product. “The weekly

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NRF Applauds Supreme Court ‘Free Speech’ Ruling

“The nation’s highest court has recognized that whether a merchant chooses to communicate credit card fees through a surcharge or through a cash discount is a matter of speech,” says NRF spokesperson. The National Retail Federation (NRF) welcomed a U.S. Supreme Court ruling that First Amendment free speech rights should be considered when determining how

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Personalization Helps Retailers Compete

BRP report shows how personalization is critical and what it means. According to a new special report from Boston Retail Partners (BRP), personalization has gone well beyond simple marketing to demographic groups, customer segments or even personas. It is more than simply greeting a customer by name when they walk in the store and it

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Food Quality Factors into Customers’ Gas Station Choice

National survey reveals gas prices still key in selecting a station. After years of fighting negative perceptions about food quality, customers are finally coming around to the idea that many c-stores have fresh, healthy food. What’s more, Americans are increasingly seeking out fueling locations based on the quality of the food associated with the gas

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CITGO Honored For MDA Research Contributions

CITGO funds treatments and cures for neuromuscular diseases through various fundraising events. CITGO Assistant Vice President of Supply and Marketing Alan Flagg accepted a special award for CITGO’s unprecedented contribution to MDA’s research program and was presented with a white coat by MDA Chairman of the Board R. Rodney Howell, M.D. The event took place

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POS Grows With the Times

Point of sale innovation will continue to improve the customer experience. By Pat Pape, Contributing Editor Russell Gibson knows technology. As manager of marketing technical services for Sinclair Oil Corp. of Salt Lake City, Gibson is aware of the latest tech trends in most retail channels. But he was wowed recently at a restaurant in

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HEINEKEN’S ‘The Cities Project’ Gives Back

Partners with Bruno Mars 24K Magic World Tour. During Summer 2017, The Cities Project by Heineken is partnering with the Bruno Mars 24K Magic World Tour – helping fund incredible projects across the country while awarding consumers tickets to the season’s hottest music tour. The Cities Project by Heineken helps bring to life ideas that

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C-Store Magnate Who Grew Christy’s Markets Dies

Mihos ran for governor of Massachusetts in 2006 and 2010. Christy Mihos, a convenience store magnate who ran for governor of Massachusetts twice has passed away after a battle with cancer. He was 67. According to the StarTribune, Mihos was born in Brockton, Mass., and grew his father’s grocery store business into the 150-store chain,

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Dunkin’ Donuts Customers Can Order Ahead with Waze

DD Perks Rewards members enjoy more convenience through mobile ordering. Dunkin’ Donuts is the latest company looking to make ordering easier for loyal customers. Dunkin’ Donuts customers can now use Waze, the free, real-time crowdsourced traffic and navigation app powered by the world’s largest community of drivers, to save time both on the roads and

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NGA Meetings Set for NACS Show

NGA is the third major trade association to partner with the NACS Show. NACS and the National Grocers Association (NGA), the leading associations representing convenience retailers and independent grocers respectively, announced that NGA is aligning its Fall Leadership Meetings comprised of the Trading Partner Business Sessions and Financial Management and Technology Conference with the NACS

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QuikTrip Expanding E15 to 44 Dallas-Fort Worth Stores

Joins Kum & Go, RaceTrac and Sheetz among others in offering E15. Customers in the Dallas-Fort Worth area will soon have more places to buy E15 fuel. QuikTrip, the Tulsa, Okla.-based chain of convenience stores, has joined major retailers selling E15—a biofuel that contains 15% ethanol—by announcing it will sell the fuel at 44 of

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Applying Today’s Automation

As retail channels vie for foodservice customers, the implementation of technological advances such as digital kiosks and self-checkout stations are making convenience stores even more competitive. By David Bennett, Senior Editor The story of how Ray Kroc grew McDonald’s into an assembly line service model—a mass producer of cheeseburgers and milkshakes—is the crux of the

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TravelCenters of America Announces 2017 Citizen Drivers Honorees

Honors professional truck drivers. TravelCenters of America LLC is honoring truck drivers with the announcement of its fourth annual “Citizen Driver” honorees during the Citizen Driver luncheon ceremony at the 2017 Mid-America Trucking Show in Louisville, Ky. Citizen Driver recognizes professional drivers who help bring respect to the truck driving profession. TravelCenters launched the Citizen

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Amazon’s ‘No Checkout’ C-Store Delayed

Technology glitches move launch date of Amazon Go store. Amazon is delaying the launch of its Amazon Go c-store, where customers will be able to grab their groceries and go without interacting with a checkout employee. Technology issues are to blame for the delay. The Amazon Go store had been set to open by the

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NRF Welcomes SCOTUS Ruling on Swipe Fee Settlement

SCOTUS refused to take up the case, leaving in place last year’s ruling by the 2nd U.S. Circuit Court of Appeals that struck down a $7.25 billion antitrust settlement.  The National Retail Federation (NRF) welcomed the refusal by the U.S. Supreme Court (SCOTUS) to reinstate a class action lawsuit settlement that would have blocked merchants

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RILA Celebrates SCOTUS Rejection of Interchange Settlement Reinstatement

Reinstating the settlement would have given banks and card networks “permanent immunity” from scrutiny of their anticompetitive practices. The Retail Industry Leaders Association (RILA) applauded a decision by the U.S. Supreme Court that rejected an attempt by the country’s largest financial institutions and credit card companies to reinstate a class action settlement that had been

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Electronic Payments Evolve

Navigating EMV (Europay, Mastercard and Visa) and mobile payment is top of mind for retailers in 2017. The National Retail Federation (NRF)’s “State of Retail Payments 2016” study found the top payments priorities for retailers all centered around EMV, including EMV implementation (76%), chargebacks (46%) and tokenization/encryption (37%). “Retailers have seen a surge in chargebacks

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