All Organic? College Bubbas Mad, Real Mad

A new all-organic convenience store at Penn State is rankling the feathers of students who say they want traditional offerings as well, according to The Daily Collegian, a student newspaper at the university. The new shop, called Sisu, has angered some students, such as Steve Karolewics and Bennet Huber, who have decided to boycott the


Polygraph Expert Touts Tactics To Combat Theft

Author James W. Bassett, a certified polygraph expert and sometimes contributor to Convenience Store Decisions, has released a new that provides successful techniques used to identify employees who steal. It also explains how to prevent such incidents. “Solving Employee Theft: New Insights, New Tactics,” by Bassett, is a useful guide that’s written in layman’s terms

Oil Giants Donate Millions To Hurricane Relief

Exxon Mobil Corporation, Chevron and Marathon have donated millions of dollars to assist in disaster relief efforts in Golf Coast communities ravaged by hurricanes. ExxonMobil donated $5 million, Chevron donated $3 million and Marathon gave $1.5 million. Last week, Exxon also donated $1.5 million for disaster relief efforts in the wake of Hurricane Gustav. “Hurricane

AG’s Investigate Price Gouging

Attorneys General in a number of southern states are investigating potential price-gouging at gas stations and other businesses where prices were raised in the midst of devastation from recent hurricanes. North Carolina Attorney General Roy Cooper’s office issued subpoenas to seven gas stations, with more expected later this week. The stations in that state allegedly

Wal-Eye Fishes For Fresh & Easy’s Progress

Wal-Mart is keeping a close eye on the Fresh & Easy Neighborhood Market stores in the U.S., Wal-Mart’s chief merchandising officer told Reuters. "We have people in those stores every day, every week," said John Fleming at a Bank of America conference. "We continue to monitor the progress that they make." Tesco has Fresh &

Gilbarco and SSCS Create Mix-and-Match Program

Fuel and retail management systems provider Gilbarco Veeder-Root has teamed with back-office provider Service Station Computer Systems Inc. (SSCS) to introduce an automated multi-item promotions program. The new solution allows mix-and-match promotions to be managed by combining the Passport POS and SSCS back-office software, the companies said. Passport provides timely sales and discount information, while

Fast Casual Faring Well

Fast casual restaurant chains are bucking the trading-down trend as they’re buoyed by healthier offerings and a narrowing price gap compared to quick-service restaurants, reported Two recent studies show fast-casual sales at chains like Panera Bread shot up more than 13% last year, with experts predicting continued growth, said. A report by Chicago-based

Dunkin’ Donuts Names VP of Consumer Engagement

Dunkin’ Donuts has hired Cynthia Ashworth in its marketing team, where she’ll fill the newly created position of vice president of consumer engagement. In her new role, Ashworth will be responsible for all of Dunkin’ Donuts’ consumer messaging, including advertising, media, interactive marketing and in-store retail. She’ll report to Frances Allen, Dunkin’ Donuts brand marketing

7-Eleven Customer Wins Visit to NBC Show

A sports fan at a 7-Eleven in Joliet, Ill, was randomly selected this week for a trip to New York City and a behind-the-scenes look at NBC Sports’ “Football Night in America,” a popular Sunday night football show. 7-Eleven customer Garrett Williams scored big in 7-Eleven’s Big Match-Up promotion on Wednesday, winning a VIP behind-the-scenes

Gulf Coast C-Stores, Refineries Brace For Ike

Convenience stores in the path of Hurricane Ike are bracing for supply disruptions, with many retailers in Gulf Coast states and the eastern coast limiting gas sales for each customer, various news agencies reported. The U.S. Department of Energy said Hurricane Ike could affect fuel supply as refineries in the Gulf of Mexico shut down

Chevron Launches Campaign To Promote Energy Efficiency

Chevron Corporation has launched a U.S.-based public campaign called “I Will,” aimed to raise awareness of the importance of energy efficiency and conservation. “Energy efficiency is the cheapest and most reliable source of new energy that we have,” Chevron Vice Chairman Peter Robertson said. “With demand for energy continuing to rise across the United States

Wisconsin C-stores Boost Recycling Efforts

C-stores in six Wisconsin counties have teamed with the Department of Natural Resources to offer on-site recycling bins for plastic, glass and cans, The Leader-Telegram in Wisconsin reported. The recycling program is specifically targeting gas stations in the six western Wisconsin counties of Eau Claire, Dunn, St. Croix, Pepin, Pierce and Polk, the newspaper reported.

Fresh Products

In response to increasing demand for private-label products, Tesco’s Fresh & Easy Neighborhood Market is planning to introduce more than 200 new self-branded products by year’s end. Fresh & Easy’s own branded products account for more than 70% of its sales. More than 80% of Fresh & Easy’s customers said in a Fresh & Easy

Another Prepaid Customer: College Kids

Many colleges are tightening rules on credit-card marketing on campus in order to discourage students from racking up huge amounts of debt, but another kind of card is being pushed on campus: prepaid debit cards, the Wall Street Journal online reported. But these come with their own set of issues, according to the newspaper. Among

Beer Drinkers Sue To Block InBev Takeover

Anheuser-Busch said Wednesday that a lawsuit filed by 10 beer drinkers in an attempt to block InBev’s $52 billion takeover of A-B lacks merit, the St. Louis Business Journal reported. “We believe that the claims alleged in the lawsuit are without merit and we intend to vigorously defend against them,” Gary Rutledge, vice president of

Customizable Cases

Refrigerated display case designer and manufacturer Structural Concepts is offering a new feature on its Web site that allows users to build custom cases, the company said. The “Build-A-Case” customer interface feature, called a “wizard, applies to five of Structural Concepts’ most popular cases. Customers can select their model and configure as they wish by

Atlas Oil Acquires 23 BP-branded Sites

Atlas Oil Company has closed on 23 BP-branded retail assets acquired from BP in the Northwest Indiana market area, the company said. The sites include a number of retail locations owned by BP, several dealer-supplied sites and an agreement for Atlas to operate a number of sites on the Indiana Toll Road. Eight of the

Now That’s Customer Service …

A manager at a Sheetz store in Selinsgrove, Pa., spent more than an hour tending to an elderly couple involved in a traffic accident near the store, The Daily Item in Sunbury, Pa., reported. Linda Gilson, a manager at the Selinsgrove Sheetz, spent more than an hour on Monday tending to an elderly couple involved

San Francisco WalGreens Fights Ban on Smoke Sales

Attorneys for Walgreens are seeking an emergency injunction to stop San Francisco from banning the sale of tobacco products in pharmacies, The San Francisco Chronicle reported. In July, San Francisco became the first city in the nation to ban the sale of tobacco products in pharmacies such as Walgreens and Rite Aid, saying that sick

Arkansas C-store Group Wants State-run Lottery

A trade group representing roughly 85% of Arkansas’ convenience stores announced its support Tuesday for a proposed state-run lottery, The Morning News in Arkansas reported. Lt. Gov. Bill Halter’s proposed constitutional amendment, which has been certified for the Nov. 4 general election ballot, could create a lottery to fund college scholarships. Analysts estimate the lottery

Texas Town Latest To Mull Pay Before Pumping

Corpus Christ City Council members are considering an ordinance that would require all gas stations to implement a pay-before-you-pump rule, Channel 6 KRIS-TV news reported. The city is looking to cut down on gas thefts and drive offs, which Corpus Christi police say they receive thousands of reports of each year. Police Chief Bryan Smith

Wal-Mart Readies for Marketside, Smart Marketing

Wal-Mart is gearing up to open its new small-format Marketside grocery stores in southern California and Arizona, while also introducing a new in-store marketing program that offers micro-targeting right down to the store location and category, The Financial Times reported. The retailer applied for a liquor license for a small Marketside store planned as part

Gustav Mixes Retail Gasoline Price Outlook

By Brian L Milne, Refined Fuels Editor, DTN Hurricane Gustav ripped through the Gulf of Mexico and came ashore Labor Day, forcing oil companies to evacuate oil rigs operating in the offshore waters in advance of the storm, while causing power outages in states along the Gulf that, in turn, kept oil refineries offline. However,

Wawa’s 1 Billion Brews

Wawa has celebrated the sale of its one-billionth cup of coffee in the new millennium. To mark the milestone, the Pennsylvania chain has rolled out “Wawa Coffeetopia,” a campaign and celebration of all things Wawa coffee. “As a five-state regional company, we are extremely proud that we have gained such a significant share of the

TA Renovates, Reopens Porter, Ind., Site

Westlake, Ohio-based TravelCenters of America has reopened its Porter, Ind., site at Interstate 94 and U.S. Route 20 after a major renovation project, the company said. The renovated location now includes improved driver amenities such as new restrooms, nine new showers, a new game room and a renovated TV lounge. In addition, the fuel island