partnering for perfection

CSD acknowledges the suppliers that retailers themselves said were partners in growing their businesses. • 2007 CSD READER’S CHOICE AWARDS • PACKAGED BEVERAGES NINETY-TWO KEY DECISIONS MAKERSfor 87 chains reported $2.1 billionin sales for the entire packaged beverage category, which includes carbonated soft drinks (CSDs), juices andteas. As may be expected, the top sellersthis year

united front

For Sunny Singh, general manager of retail operations forGardena, Calif.-based United Oil, good business sense justruns through his veins. Not only does he possess a strong business acumen, he's also intimately aware of the intricacies necessary to succeed in the highly competitive convenience storeindustry. Singh, who hails from Punjab, India, began working in the familybusinesses,

tobacco 2007 issues insightsimplications from lessons learned in 2006

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gate petroleum selects boomi

Jacksonville, Fla.-based Gate Petroleum Co. has selected the Boomi Visual Integration Platform to meet the company’s current business-to-business integration software needs as well as emerging application integration requirements. “We evaluated our technology infrastructure and realized we could significantly improve business processes if we pulled together information from standalone applications and connect directly with our trading

houston rallies against cstore crimes

Mayor appoints new task force to protect stores and owners. Houston officials are uniting to combat crimes against convenience stores. City Mayor Bill White has put together a task forcededicated to reducing these crimes and making stores safer forboth employee and customers. “We’re going to be looking into various crime prevention plansto help c-store owners,”

the most important buying decision youll ever make

When it comes to making hiring decisions, trust your instincts in the interview process. What is the most important buying decision you’llever make? When youchoose a new site? Buying category management software?Adding a carwash? Does somethingelse come to mind? Well, no matter what it is for you, there is a well-defined, proven systemthat ensures you

moist smokeless taxation

Weight-Based Taxes Level the Playing Field and Preserve Retailer Profits By Robert L. Shepherd with Shepherd, Williams & Associates LLC Without question, moist smokeless tobaccois a profitable, growing and dynamic category.However, category and retail profits are at risk due to customer down-trading from premium to price-value products.Opponents of weight-based taxes have done much to muddy

success runs in the family

Piedmont Petroleum and its Corner Mart stores keep customers loyal by keeping things simple. Different companies havedifferent ideas of what itmeans to be at their best. Tosome, it means being the biggest in the market. To others, itcould mean having the highest sales.However, to Kenneth Cosgrove andhis family, owners of the PiedmontPetroleum Corp. and Corner

sweet profits

There’s good news and bad news for conveniencestore marketers concerned that other retail channels arecannibalizing their candy sales. A Dechert-Hampe &Co. report on candy found that confectionery sales atnontraditional outlets are on the rise, but, unlike some recentreports, these sales are not coming at the expense of convenience stores sales. Ray Jones, managing director of

protecting tobacco

The 1998 Master Settlement Agreement continues toimpact tobacco sales. Since the agreement went intoeffect almost a decade ago, tobacco retailers continue to be shackled by heavy regulations and constantly increasingtaxes. While taxation is hurting convenience store retailers andtobacco manufacturers by making products more expensive topurchase, regulation is the force that is really bringingheadaches to an

Top 10 Wholesalers

Company Name McLane Company Inc. States of Operation All states, every zipcode # of C-stores Distributed To 30,000+ Top C-Store Accounts 7-Eleven, Chevron, The Pantry, Hess, Holiday Companys, Exxon Mobil, BP, Sunoco, Mapco, Murphy USA Est. 2006 Sales $21 billion 2005 Sales $19.5 billion Web Site www.mclaneco.com Contact person Steve Brady, Director of Business Development,

bringing down the coffee house

The National Coffee Association (NCA) reportsthat coffee and gourmet coffee beverages are enjoyedby adults of all demographics. Recent studies haveshown that less than one-third of those coffee drinkerspurchase their java from fast food restaurants and doughnut/bagel shops. In fact, in 2005, 73% of coffee drinkers purchased their coffee from other sources such as c-stores—a13% increase

mst taxation myth vs reality

Ad valorem state taxation maintains a growing and competitive marketplace for moist smokeless tobacco. by Joseph R. Augustus, Senior Vice President of External Affairs for Swisher International Inc. Tobacco Taxation Counterpoint — This is the second of a two-part series on smokeless tobacco taxation.Part one ran in the Dec. 2006 issue of Convenience Store Decisions.

dynamic duo

It's a true testimony to a company that prides itself on being"family run and family friendly" when two of its top earning category managers continually sing its praises after more than a decade working together. Jennifer Vespole, senior category manager for foodservice, andBill Tencza, senior category manager for packaged goods, haveworked side by side for

wholesale change

With all of the competitionconvenience store retailers arefacing these days, they can take some comfort that they are not going atit alone. Wholesalers and suppliershave a vested interest in their success.Quite simply, when retailers succeed,the folks that produce and supply theirproducts also succeed. Of the three primary modes of storedistribution—wholesalers, direct storedelivery (DSD) and self-distribution—convenience

the evolution of the intellectually challenged

While the Noble Committee recognizes the genius of scientists and diplomats, the Internet-based Darwin Awards "honors" peoplewho help out the human species in a different way-—by eliminating themselves (or coming close) from society through naturalselection (i.e., their own stupidity). The tongue-in-cheek award has gained momentum and popularity in recent years, spawning a variety of e-mails

winwin loyalty propositions

While some experts say a rewards program that also reduces credit card fees is too good to be true, Wawa and Wesco beg to differ. Creating a loyal customer base hasalways been a concern for retailers. But more recently, highinterchange rates on Visa andMasterCard purchases have been at theforefront of retailers’ minds. While theywant to

a family company

E-Z Mart Inc. has a long historyof being an innovator in convenienceretailing. When conveniencestores in the early 1970s onlystayed open until 6 p.m., founder JimYates kept his doors open until 11p.m. That kind of forward thinkinghelped the Texarkana, Texas-basedoperator grow operations to morethan 500 stores in the late 1990s.But the company suffered heartbreakingadversity in 1998

convenience store shoppers wantconvenience

A comprehensive new study by Meyers Research Center (MRC) finds that convenience store shoppers are seeking cold beverages, friendly employees and know what they want before they get through the door. The findings are part of Meyers’ Convenience Store Close-Up Wave Six, which takes a look at behavior, attitudes and decision-making patterns of c-store shoppers

retailers suppliers come together at ecrm

Conference showcases new products, promotional activities and highlights the collaborative buying process. “Retailers and suppliers enjoy a symbiotic relationship that grows as both sides succeed and meet their expectations. If one side isn’t communicating their message effectively, both will suffer.” That was the message delivered by David Bishop, a partner for Willard Bishop LLC at

csd launches web site redesign

New site features an industry-specific vertical search engine, industry blogs, white papers, and much more. After many, many hours of research and development, and countless hours in organizational meetings, Convenience Store Decisions is proud to launch a complete redesigned CSDecisions.com. To say developing this site was a team effort would be an understatement. This site

securing the front line

Combining both top-of-the-line technology and in-depth training, Circle K is taking strong steps in the field of cash management. Cash management and security are essential components of any c-store operation. Retail venues of all types run high risks of robbery- from both internal and external sources-but c-stores face a higher risk due to the inherent

onthejob training

Heritage Dairy Stores and Kingsway Learning Center partner to provide a unique learning opportunity for students with disabilities. Thorofare, N.J.-based Heritage Dairy Stores hasstarted a new employee-training program. Instead of training current c-store employees, however, it’s training thec-store employees of the future as part of a new partnershipwith Kingsway Learning Center, a non-profit, non-sectarian special

the dumber they are the harder they fall

Retail hold-ups and robberiesserve as a tent pole on the policeblotter of just about every local newspaper. And while most of these crimes tendto follow a simple formula—thief holds upstore at gun/knifepoint; thief takes moneyand runs; thief (hopefully) gets caught by thepolice—some that are a bit more unorthodox and slip through the cracks. Here’s asmall

classifieds

CSDecisions.com and Convenience Store Decisions Group offers online classified advertising. Classified Online Advertising Rates: $25 per line (12 words). One line minimum. Contact Brenda Sizemore 706/602-3910 or email bsizemore@penton.com. ATM: Business Opportunities: Petro Properties & Finance. Deals change regularly. Buyer qualification required to register. Email Laura@petroconsulting.com phone 866.357.2042 ext. 2 Business Services: Employment/Help Wanted: Equipment: Air

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