Loyalty Branches Out

Apps offer the convenience of digital rewards, plus analytics to enable retailers to better target customers. By Erin Rigik, Senior Editor As consumers grow increasingly mobile, loyalty programs are evolving to keep up with technological trends. C-stores of all sizes are positioning themselves to target customers on their smartphones, in order to better reward customers

The Payment Method of the Future

As consumers continue to accept financial technology services, some remain concerned about the security of using such technologies. The number and accessibility of technology services that allow consumers to interact with, receive and manage their finances is on the rise, and they are changing the way consumers make purchases and financial decisions. As FinTech* services

A Modest Tool to Ward Off Crime

GPS technology helps Mac’s Convenience Stores fight back against cigarette theft. By Sean Sportun The convenience store environment is a unique business model for a security professional. So, when it comes to preventing crime and protecting our employees we know we need to consistently evaluate our current practices and think outside the box. Two of

Visa Helps Reduce Fraud at Fuel Pumps

Visa Transaction Advisor has provided a bridge solution to fuel retailers as they work to adopt EMV compliant technology. Visa Inc. has reported the results of its Visa Transaction Advisor (VTA) service. VTA is a service that helps reduce fraud at the gas pump by extending the power of Visa’s global risk intelligence to fuel

Boston Retail Partners Offers Solutions for POS and EMV Transaction Speed

Boston Retail Partners is addressing retailers’ concerns about how EMV transaction processing times are impacting customer satisfaction. Despite the benefits that EMV presents to many retailers, the new transaction process has had a negative impact on transaction processing times, and many retailers are second-guessing the methods and systems that they have used to implement EMV.

Kent Kwik Stores Adopt PDI/Lottery Software

Kent Kwik convenience stores are monitoring lottery tickets more efficiently with the adoption of PDI/Lottery software. Following a successful period of beta-testing, West Texas-based The Kent Cos. has officially completed its rollout of the PDI/Lottery software system to all 39 of its Texas-based Kent Kwik sites. PDI is a leading provider of enterprise-class automation software

Gears That Keep Technology Moving

Industry standards improve profitability by reducing costs and improving competitiveness. By Ed Collupy Standards, in my early days of retailing, were always there to set expectations, something to work by, and measure compliance success with. Then I learned about technical standards. NAXML, EDI, ISO, ARTS, PCI—and the acronyms go on. These weren’t as easy to

Ozone Ice Sanitation

Ice-O-Matic has launched its new Ozone Delivery System: the O3-Matic. This new groundbreaking device infuses ozone into incoming water, killing microbes on every surface it touches and retarding future growth. In addition, the ozone becomes entrapped in the ice cubes, carrying the same sanitation benefits to the bin and dispenser. Ozone increases intervals between sanitizing, […]

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Streamlined Refrigeration System

Master-Bilt has restructured its existing Quick Ship walk-in refrigeration system. Master-Bilt’s updated Quick Ship models provide a simpler, streamlined experience for AutoQuotes users. Over 200 new MB5 model Quick Ship walk-ins, which are self-contained, feature a Packaged Refrigeration System (PRS-2), creating a package that fits most cooler or freezer applications either inside or outside. Panels […]

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Convenient Car Wash

Ryko has introduced the newest addition to its car wash equipment, the SoftGloss Drive-Thru, providing a low-maintenance, high-quality option. With multiple configurations, including drive-through and drive-in/back out configurations, SoftGloss is perfect for any space. SoftGloss combines top and side brushes for maximum cleaning power for vehicle front, sides, rear and top, and integrates all wash […]

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Research and Markets Offers Insight into Mobile Payments

The new mobile payments report from Research and Markets offers advice to retailers on how to succeed with mobile payments technology. A new report has been added to Research and Markets’ array of report offerings. The new “Mobile Payments at the Service Station- Trend Report” offers key insights into the mobile payment industry, and instructs

Kwik Fill Introduces Mobile Offers

As a result of a new partnership, Kwik Fill will now present mobile offers to its customers. Customers of the Kwik Fill/Red Apple convenience store chain will now have access to mobile offers as a result of a new partnership between the chain’s parent company, United Refining Co., and Koupon Media. The new mobile offers

New Mobile App Helps Combat Skimming

As customer payment information security becomes a top priority, retailers are seeking ways to ensure that their customers’ data is safe. NACS has teamed up with The Pinnacle Corp. in an effort to help convenience store operators combat skimming. Skimming is a growing concern in the convenience industry, as fuel dispensers are one of the

Payment Technology Innovation

Customers are increasingly seeking alternate payment options, but cash remains a top choice. As Americans continue to utilize new payment options innovation is on the rise in the payments category. According to a report from Blackhawk Network, customer’s are placing a great deal of importance on in-store payment processes, and it is now influencing brand

Convenience Store EMV Compliance Simplified

New technology from Verifone and First Data is making it easier for convenience retailers to become EMV compliant. Migrating to EMV payment acceptance in the U.S. often requires merchants to spend considerable time and resources to certify point of sale (POS) systems with each of their processors. Gas stations and convenience stores face even greater

Accepting EMV at the Pump

A year and a half before the liability deadline, FlexPay IV allows gas stations and convenience stores to accept EMV payments at the pump. Gilbarco Veeder-Root, in partnership with Verifone, has developed the next generation of EMV-certified dispenser-based payment terminals – FlexPay IV. The new FlexPay IV will enable gas stations and convenience stores to

Turning to Inventory Management

Whether for one store or 1,000, good inventory management can keep customers happy and retailers profitable. Many convenience stores are using technical advances to take the guesswork out of buying to keep the turns coming. By D. Gail Fleenor, Contributing Editor The days of counting product and filling out inventory forms by hand are a

ExxonMobil Partners with FuelCell Energy

ExxonMobil seeks to reduce carbon dioxide emissions and increase power generation at power plants. Through a recently signed agreement, ExxonMobil Corp. and FuelCell Energy Inc. will pursue novel technology in power plant carbon dioxide capture through a new application of carbonate fuel cells. This new initiative could substantially reduce costs and lead to a more

Conexxus Kicks Off in Tucson

From cloud computing to future technology and EMV, attendees learn about the latest technology and security issues impacting the c-store industry. The 2016 Conexxus Annual Conference kicked off this week at Loews Ventana Canyon Resort in Tucson, Ariz. The conference runs from May 1-5. Monday’s opening session began with an address from Gray Taylor, executive

New PCI Data Security Standard Published

New security standards from PCI address the growing threat to customer payment information. A new version of the data security standard from the PCI Security Standards Council (PCI SSC) has now been published. Businesses around the world use these standards to safeguard payment data before, during and after a purchase is made. The PCI Data

Free Wi-Fi at Wawa

More than 700 Wawa locations will now be providing patrons with free Wi-Fi access. Thanks to a new partnership between Wawa and Comcast, Wawa customers can now enjoy the convenience of free Wi-Fi at a number of Wawa locations. According to a report from Philly.com, more than 700 Wawa locations will now be offering free

Customer-Friendly ATM

Cash Depot has introduced the Nautilus Hyosung 5200 ATM. With the NH-5200, locations with large revenue potential will enjoy the winning combination of a simple-to-use, customer-friendly ATM and the superior functionality and security of a financial institution cash dispenser. The NH-5200 features an eye-catching 12.1-inch LCD screen, provides a high-capacity 6,000 note load option and […]

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KenJo Markets Partners with Verge Retail

Customers of KenJo Markets will now have access to a number of services through the company’s new mobile app. KenJo Markets has partnered with Verge Retail, a subsidiary of MR Williams, to deploy Verge Connect to the customers of the convenience store chain’s 36 retail locations throughout East Tennessee. The launch is scheduled for later

Verifone Partners with Revel Systems to Simplify EMV Compliance for Merchants

Revel now offers a number of new payment solutions through its partnership with Verifone. In an effort to simplify EMV acceptance and payment management for merchants, the new Verifone Point Classic, its newest comprehensive payment services solution, has officially been integrated with Revel Systems’ leading iPad Point of Sale (POS). Payments have become remarkably complex

Cruisers Launches Mobile App

Cruisers customers now have the chance to win exclusive prizes through the company’s new mobile app. Through a new partnership with GasBuddy OpenStore, Boyett Petroleum’s Cruisers gas stations and convenience stores has announced launched a brand new mobile app. In addition, Cruisers has announced a complete redesign of its Website. The new and improved website,