RaceTrac Launches Rewards App

TracFanatics can now earn a multitude of rewards through the new RaceTrac Rewards app. Just in time for the impending summer heat, RaceTrac has launched the new RaceTrac Rewards app in order to reward its loyal customers, and to help them cool down when the weather heats up. The new app rewards seven in-app coupons

U-Gas Launches New Mobile App

U-Gas customers can learn about new promotions first with the new U-Gas app. U-Gas, in partnership with GasBuddy OpenStore, has launched a new mobile app. U-Gas has been serving the St. Louis area since 1977, and serves the community with 19 locations throughout the area. The official U-Gas app allows customers to get real time

Security: An End-to-End Job

From cash management to surveillance to data security, protecting c-stores from all areas of theft is a nonstop commitment. By Brad Perkins, Contributing Editor Do you know how secure your convenience stores are? Surveillance cameras and secure cash storage keep stores physically safe, but to be fully secure, retailers also need to think about point-of-sale

Valley Dairy Launches Mobile App

A number of new services are now available to Valley Dairy customers through the company’s new mobile app. Members of the Grand Forks, N.D. community, which Valley Dairy has served for nearly 50 years, now have access to the new mobile app from Valley Dairy, which was created in partnership with GasBuddy OpenStore. Customers can

QuickChek Introduces 3D Printed Subs

QuickChek’s mobile ordering platform has become even more convenient. QuickChek customers now have the opportunity to order the world’s first 3D-printed subs. These one-of-a-kind subs are available exclusively through Mobile Ordering on the QC Mobile App. “This technological breakthrough was created to enhance our app-based Mobile Ordering platform,” explained John Schaninger, vice president, sales and

Loyalty Evolves With the Times

2016 is expected to bring more integration of loyalty programs in mobile payments and increased development of program apps. Retailers are also moving toward encouraging 100% redemption of loyalty points. For customers, the benefits of being a loyalty program member become the most salient when the customer redeems a reward (e.g. gets discount, product or

Moving Forward with POS Tools

It might be surprising to learn that a great number of smaller convenience store retailers in the U.S. don’t have a point-of-sale (POS) system at all, according to Software Advice, an information resource firm that counsels software buyers. “It doesn’t make sense when you consider the affordability and the benefits of all the POS systems

Cumberland Farms Surpasses $1 Billion in ACH Payments

Cumberland Farms uses savings from merchant branded debit program to fund rewards for customers and to drive consumer loyalty. Through the utilization of the ZipLine merchant branded SmartPay card and mobile solutions, on October 1, 2015, Cumberland Farms became the first U.S. retailer to surpass $1 billion in payments processed with an ACH payment product.

Prepaid Shifts Toward Digital

The prepaid category is expected to continue to grow in 2016, but the rise of digital gift cards could impact convenience store sales of physical gift cards. Mercator Advisory Group projected that the total open-loop prepaid card market will have a compound annual growth rate of 7% through 2018. Closed-loop overall will have a compound

Innovative Shopping Mall: A Selling & Buying Experience

By Ed Collupy, executive consultant, W. Capra Consulting Group There was a long line when I ordered my coffee at the airport, but it moved pretty well. I placed my order, paid cash and proceeded to the pickup area. The baristas prepared a variety of drinks, placing them in a random fashion on the counter as

Keying on Electronic Payment Issues

According to a Pew Research Study conducted in December 2014, some 64% of adults own a smartphone, including 85% of those ages 18-29 and 79% of those 30-49. In 2014, consumers used those phones to spend an estimated $4 billion at the point of sale (POS). Known as “mobile proximity payments,” purchases using a phone

Retailers Fight Theft at Every Turn

As workplace theft remains a constant issue for retail operations, c-stores continue to look for new means to complement tried-and-true theft prevention strategies, as 2016 progresses. Theft by employees, of both stock and cash, is now among retailers’ top three areas of concern, according to the “US Retail Fraud Survey 2015” conducted by Retail Knowledge,

QuickChek Offers Mobile Ordering

Customers can now use their mobile phones to order and customize menu items from QuickChek convenience stores. Continuing to define the term “fresh convenience,” QuickChek has announced that customers can now place orders in advance through their smart phones. Beginning Monday, March 14, customers can now order freshly prepared breakfast menu items, custom-made subs and

Ricker’s Fights Back Against Skimming

Ricker’s Oil Co. has announced that it will invest over $100 thousand in anti-skimming efforts. A rise in the frequency of skimming incidences at gas stations throughout central Indiana has certain retailers stepping up their defense. According to a report from Inside Indiana Business, Anderson, Ind.-based Riker Oil Co. is taking steps to combat the

Swedish Town Features Staff-Free Convenience Store

Customers in the Swedish town of Viken can now purchase essentials after-hours. Supermarkets and convenience stores are not always open when consumers are in need of supplies, and a new convenience store in Viken is presenting a solution to that problem. According to a report from Business Insider Tech, customers can now purchase milk, bread

Honey Farms and The Pinnacle Corp. Expand Partnership

The technology provided by The Pinnacle Corp. is giving Honey Farms a competitive advantage. The Pinnacle Corp. is helping Honey Farms Inc. to gain a competitive advantage as the companies continue to expand their relationship. Honey Farms has now adopted the home office, back office and self-branded gift card software from industry technology provider The

Benefits of Real-Time Business Intelligence

A number of retailers have announced plans to upgrade their merchandise planning systems in the next few years. A new special report from Boston Retail Partners (BRP) has found that the current planning applications being used by retailers are ineffective and cannot support the complex analysis necessary for optimizing planning decisions and meeting the demands

Pinnacle Launches Learning Center

Pinnacle has made it easier for clients to take advantage of the company’s educational materials and resources. A new client education portal, the Pinnacle Learning Center, had been launched by the Pinnacle Corp. Pinnacle customers will now have access to all resources through a single access point. Online help, documentation and software upgrades are among

New Pizza Ordering Platform

Domino’s has added another platform for customers to place orders through. Convenience store operators take note: As QSRs and c-stores continue to compete for foodservice customers, Domino’s has officially made ordering pizza easier than ever. According to a report from Fortune, Michigan-based Domino’s pizza chain has become the in the U.S. to offer customers the

Visa Introduces New Fuel and Parking Apps

Visa is now one step closer to transforming cars into payment platforms. The Visa Token Service from Visa Inc. is now being made available to auto manufacturers. In addition to offering the Visa Token Service, in an attempt to further the advancement of car-based commerce, Visa is offering a range of related digital payment solutions.

Casey’s Launches New Mobile App

The new Casey’s app offers a number of services  and offers opportunities for customers to win exclusive prizes. In partnership with OpenStore, Casey’s General Store has launched its new mobile app. The new app is currently available for free in the iTunes and Google Play store. With the motto “Home is where the Casey’s is,”

Valero Adds Acumera’s Processor Connections Service

Acumera and Valero have worked to develop cost effective solutions for PCI compliance and a number of other services. Valero distributors and dealers now have access to a number of valuable services through Acumera’s recently launched Processor Connections Service. This new service provides Valero distributors and dealers with a secure connection, remote visibility, backup connectivity

What Electronic Payment Options Are Consumers Demanding?

Diversity is a key request among retail customers when it comes to electronic payments. A national survey conducted by Morning Consult and released by the Electronic Payments Coalition reveals trends in consumer attitudes toward cybersecurity and electronic payments. Of the 2,028 registered voters surveyed, 75% agree stores should move as quickly as possible to adopt

BP Rewards Members Gain Greater Access to Rewards

A partnership between BP and Visa has helped streamline BP’s rewards program. Thanks to a new partnership between BP and Visa, BP Driver Rewards members now have access to a one-swipe solution at the pump. Members of BP’s loyalty program now have the ability to link an eligible Visa payment card to their BP Driver

Tips For Convenience Store Robbers

By Bill Scott, President, StoreReport LLC  Nothing Surprises Me Anymore While doing research on convenience store robberies, I ran across a YouTube video that provides tips for convenience store robbers. Surprised? After watching this video, I realized how our preconceived notions serve to protect us from the real world at a cost of our own peril.

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