Innovative Shopping Mall: A Selling & Buying Experience

By Ed Collupy, executive consultant, W. Capra Consulting Group There was a long line when I ordered my coffee at the airport, but it moved pretty well. I placed my order, paid cash and proceeded to the pickup area. The baristas prepared a variety of drinks, placing them in a random fashion on the counter as

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Keying on Electronic Payment Issues

According to a Pew Research Study conducted in December 2014, some 64% of adults own a smartphone, including 85% of those ages 18-29 and 79% of those 30-49. In 2014, consumers used those phones to spend an estimated $4 billion at the point of sale (POS). Known as “mobile proximity payments,” purchases using a phone

Retailers Fight Theft at Every Turn

As workplace theft remains a constant issue for retail operations, c-stores continue to look for new means to complement tried-and-true theft prevention strategies, as 2016 progresses. Theft by employees, of both stock and cash, is now among retailers’ top three areas of concern, according to the “US Retail Fraud Survey 2015” conducted by Retail Knowledge,

QuickChek Offers Mobile Ordering

Customers can now use their mobile phones to order and customize menu items from QuickChek convenience stores. Continuing to define the term “fresh convenience,” QuickChek has announced that customers can now place orders in advance through their smart phones. Beginning Monday, March 14, customers can now order freshly prepared breakfast menu items, custom-made subs and

Ricker’s Fights Back Against Skimming

Ricker’s Oil Co. has announced that it will invest over $100 thousand in anti-skimming efforts. A rise in the frequency of skimming incidences at gas stations throughout central Indiana has certain retailers stepping up their defense. According to a report from Inside Indiana Business, Anderson, Ind.-based Riker Oil Co. is taking steps to combat the

Swedish Town Features Staff-Free Convenience Store

Customers in the Swedish town of Viken can now purchase essentials after-hours. Supermarkets and convenience stores are not always open when consumers are in need of supplies, and a new convenience store in Viken is presenting a solution to that problem. According to a report from Business Insider Tech, customers can now purchase milk, bread

Honey Farms and The Pinnacle Corp. Expand Partnership

The technology provided by The Pinnacle Corp. is giving Honey Farms a competitive advantage. The Pinnacle Corp. is helping Honey Farms Inc. to gain a competitive advantage as the companies continue to expand their relationship. Honey Farms has now adopted the home office, back office and self-branded gift card software from industry technology provider The

Benefits of Real-Time Business Intelligence

A number of retailers have announced plans to upgrade their merchandise planning systems in the next few years. A new special report from Boston Retail Partners (BRP) has found that the current planning applications being used by retailers are ineffective and cannot support the complex analysis necessary for optimizing planning decisions and meeting the demands

Pinnacle Launches Learning Center

Pinnacle has made it easier for clients to take advantage of the company’s educational materials and resources. A new client education portal, the Pinnacle Learning Center, had been launched by the Pinnacle Corp. Pinnacle customers will now have access to all resources through a single access point. Online help, documentation and software upgrades are among

New Pizza Ordering Platform

Domino’s has added another platform for customers to place orders through. Convenience store operators take note: As QSRs and c-stores continue to compete for foodservice customers, Domino’s has officially made ordering pizza easier than ever. According to a report from Fortune, Michigan-based Domino’s pizza chain has become the in the U.S. to offer customers the

Visa Introduces New Fuel and Parking Apps

Visa is now one step closer to transforming cars into payment platforms. The Visa Token Service from Visa Inc. is now being made available to auto manufacturers. In addition to offering the Visa Token Service, in an attempt to further the advancement of car-based commerce, Visa is offering a range of related digital payment solutions.

Casey’s Launches New Mobile App

The new Casey’s app offers a number of services  and offers opportunities for customers to win exclusive prizes. In partnership with OpenStore, Casey’s General Store has launched its new mobile app. The new app is currently available for free in the iTunes and Google Play store. With the motto “Home is where the Casey’s is,”

Valero Adds Acumera’s Processor Connections Service

Acumera and Valero have worked to develop cost effective solutions for PCI compliance and a number of other services. Valero distributors and dealers now have access to a number of valuable services through Acumera’s recently launched Processor Connections Service. This new service provides Valero distributors and dealers with a secure connection, remote visibility, backup connectivity

What Electronic Payment Options Are Consumers Demanding?

Diversity is a key request among retail customers when it comes to electronic payments. A national survey conducted by Morning Consult and released by the Electronic Payments Coalition reveals trends in consumer attitudes toward cybersecurity and electronic payments. Of the 2,028 registered voters surveyed, 75% agree stores should move as quickly as possible to adopt

BP Rewards Members Gain Greater Access to Rewards

A partnership between BP and Visa has helped streamline BP’s rewards program. Thanks to a new partnership between BP and Visa, BP Driver Rewards members now have access to a one-swipe solution at the pump. Members of BP’s loyalty program now have the ability to link an eligible Visa payment card to their BP Driver

Tips For Convenience Store Robbers

By Bill Scott, President, StoreReport LLC  Nothing Surprises Me Anymore While doing research on convenience store robberies, I ran across a YouTube video that provides tips for convenience store robbers. Surprised? After watching this video, I realized how our preconceived notions serve to protect us from the real world at a cost of our own peril.

How Retailers Can Choose Proper Retail Technology

Boston Retail Partners has provided retailers with insight to help them determine what technology would best fit their store. Boston Retail Partners (BRP) have released a new study to help retailers navigate the plethora of new location-based services (LBS) that have been created for retail applications over the last few years. Selecting the right technology

RingCentral Offers Del Monte a Business Communications Solution

Del Monte’s team can now stay connected from anywhere using the cloud-based solution from RingCentral. Del Monte Foods Inc. has chosen the RingCentral Office solution to replace its current on-premise system and consolidate its communications in the cloud. RingCentral is a leading provider of cloud communications and collaboration solutions. The selection has enabled Del Monte

Reed Oil Co. Chooses to Operate with ADD Systems Software

After contemplating a change in technology partners, Reed Oil Co. has chosen to stay with ADD Systems. Reed Oil Co. Inc. has selected Advanced Digital Data Inc. (ADD Systems) as the company’s technology partner for the future. New Castle, Pa.-based Reed Oil Co. currently utilizes ADD Systems software across multiple business units including heating oil,

Energy Star Certified Ovens

Baxter is proud to announce that its OV500G1EE and OV500G2EE gas rack ovens are now ENERGY STAR qualified. While Baxter’s products have touted energy-saving capabilities for years, the U.S. Environmental Protection Agency (EPA) recently introduced a gas rack oven category to its ENERGY STAR program. Since then, Baxter’s two models are the only rack ovens […]

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Wayne Fueling Systems Certified to Accept EMV Transactions

Wayne Fueling moves to meet EMV technology and regulatory compliance. First Data, a company that is at the forefront of EMV expertise and readiness, has officially certified Wayne Fueling Systems to accept EMV credit and debit card transactions. First Data has been producing EMV-enabled cards and processing EMV transactions for years. EMV is the global

HUCK’S Chooses Acumera’s Trusted Connections Services

Acumera has been chosen to provide a secure and more cost-effective system for managing operations and data to HUCK’S Convenience Stores. HUCK’S Convenience Stores has chosen Acumera, a supplier of Trusted Connections Services for convenience stores, to provide the company with network management and security services. HUCK’S, owned by Martin & Bayley Inc., operates 115

How to Compete for the Modern Consumer

A majority of consumers desire more mobile-friendly retailers. In order to compete for the modern consumer, retailers are continuing to move away from traditional in-store experiences. A recent study from SOTI has revealed that the use of mobile technology within brick and mortar retail locations is proving a successful way to appease today’s technology driven

InComm Offers New Open-Loop Prepaid Products

InComm is quelling the fears that retailers have for open-loop rewards, and is offering a new product that is perfect for rewarding loyal customers. New digital open-loop prepaid products are now available for distribution from InComm. The new product distribution is available as a part of incentive and loyalty programs. The new products are digital

Bluetooth Stereo Headset

Trends Wholesale LLC has introduced a bluetooth stereo headset that features talk and listen functionality. The Bluetooth stereo headset works with most devices. It supports A2DP Bluetooth and features digital volume control. It offers a built-in mic for hands-free calling. Other features include LED pairing/power indicator, USB port for battery recharge (lithium-ion battery), a 33-foot […]

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