Pinnacle Corp. Completes Annual Strategy and Planning Meeting

Teams plan and implement strategies for new solutions during annual meeting. The Pinnacle Corp. (Pinnacle), held its Annual Strategy and Planning Meeting Jan. 19-20 at its headquarters in Arlington, Texas. The meeting brought together Pinnacle’s Senior Management, Product Management and Development and Sales and Marketing teams to plan and implement strategies for new solutions and

7-Eleven Partners with NEC on New POS System

POS system to streamline operations and offer improved customer engagement. NEC Corporation of America (NEC), a provider and integrator of advanced IT, communications, networking, retail and biometric solutions, will be the new exclusive point-of-sale (POS) provider to 8,600 7-Eleven stores throughout the U.S. and Canada. NEC will deliver the robust TWINPOS G5100 POS that features

PDI Acquires Pinnacle’s ERP Assets

Pinnacle will retain remaining assets and customers for its Point of Sale, Payments, Loyalty and its new Affinity mobile solutions. PDI, a provider of software solutions to the convenience retail and wholesale petroleum industries, has acquired the enterprise resource planning (ERP) assets of The Pinnacle Corp., a privately held company with corporate headquarters in Arlington,

Panoramic IP Dome Camera

LILIN North America, the U.S. entity of IP video provider Merit LILIN, is bringing 360-degree panoramic coverage to indoor video surveillance with its FD2452 IP camera that enables a single camera to visually monitor all activity in very large indoor spaces, such as a hotel lobby or reception area, in clear, high-quality HD 1080p video. […]

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American Express Extends EMV Liability Shift

Fuel retailers gain an extra three years to become compliant. American Express plans to extend the effective date of its EMV Fraud Liability Shift for U.S. fuel merchants by three years, to October 2020. The extension will give U.S. fuel merchants increased flexibility in their fight against fraud by providing additional time to upgrade their

Wawa Begins EMV Upgrades At Florida Stores

Plans to add NFC contactless readers at the pump. Wawa is set to upgrade its forecourt for EMV acceptance, starting with its Florida network of more than 100 locations. Wawa has partnered with Gilbarco Veeder-Root as its exclusive dispenser and payment-terminal provider. Wawa is leveraging Gilbarco’s industry-leading FlexPay IV payment terminal to begin the dispenser

FTC Investigating Visa’s Routing Rules

Federal Reserve says no payment card network can directly or indirectly force retailers to deploy a technology or enforce a rule that inhibits merchant routing choice. The Federal Reserve has declared that the technical specifications and rules provided to merchants as part of the EMV migration violate federal law. In response to the declaration by

Back Office & Forecourt Evolution

From state-of-the-art back-office software programs to innovative forecourt marketing and ordering systems, the convenience channel’s bottom line is benefiting from the latest technology. By Lisa White, Contributing Editor It would be difficult to dispute the many groundbreaking developments in forecourt marketing and back-office technology. From beacon programs to ordering apps and scanning software that provides

Verifone, Koupon Media Partner

Integration to improve mobile coupon security and reduce fraud potential at the point of sale. Koupon Media has certified with Verifone to deliver secure, one-time-use mobile coupons to brands and retailers. The integration will allow all retailers using the Verifone Commander platform to create, manage and distribute mobile coupons by Koupon Media, with unique barcodes

Quiet and Hygienic Hand Dryer

With the latest development in Airblade technology, Dyson engineers have invented a hand dryer that doesn’t have to compromise—on speed, hygiene or sound. The new Dyson Airblade V hand dryer is 30% quieter than its predecessor. The new dryer is certified by Quiet Mark, as it has been tested and approved by the Noise Abatement […]

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Western Union Launches Money Transfer Services Across OXXO

Customers at Mexico’s largest c-store chain now have a faster, easier way to access their funds at checkout. The Western Union Co. has introduced its new Western Union Money Transfer services across Mexico’s largest c-store chain, OXXO. These new money transfer services offer an innovative self-service feature, allowing customers to receive funds faster at check-out.

Reducing the Risk of Theft

Theft comes in many forms and if left unchecked, can become a constant issue. By Brad Perkins, Contributing Editor “Theft is one of the oldest crimes in the world,” said Chris McGoey, president of McGoey Security Consulting and an internationally-known security expert. “There has always been shoplifting and theft, and convenience stores are hit particularly

Dunkin’ Brands Adopts Salesforce Customer Success Platform

Dunkin’ Brands is working to earn customer loyalty and enhance the customer experience with multiple programs from Salesforce. Dunkin’ Brands has now successfully deployed the Salesforce Customer Success Platform, including the Salesforce Platform, Marketing Cloud and Sales Cloud. These programs from Salesforce will help Dunkin’ Brands to deliver one-to-one loyalty journeys to its customers and

Creating a Consistent Brand Experience

Retailers are working to create personalized, compelling and consistent brand messaging across channels. A new report from Boston Retail Partners (BRP) has revealed that 56% of retailers have named creating a consistent brand experience across all channels their top digital priority. According to the BRP 2016 Digital Commerce Survey, retailers understand that consumers expect a

New Mobile App Offers Truck Parking Availability Data

Park My Truck helps drivers locate available parking spaces while on the road. A new highway safety initiative has been launched by the numerous trucking and travel plaza leaders. This initiative will help professional drivers find available truck parking. Now, truck drivers who need to stop and rest will be able to use a free

Prepaid Cards Gain Popularity

Safety and security are contributing to the popularity of prepaid gift cards. The new Prepaid and Gift Cards in the U.S., 5th Edition from Packaged Facts has revealed that prepaid cards are growing in popularity, especially among low income customers, Millennials and individuals who are unbanked or underbanked. Giving credit where credit is due, PayPal

Wayne Fueling Systems Makes EMV Compliance Easy for Fuel Retailers

Wayne Fueling introduces a simple, cost-effective way to make fuel dispensers EMV compliant. Wayne Fueling Systems has now made its new iX Pay T7 terminal available for fuel retailers. The iX Pay T7 terminal can be used to bring legacy fuel dispensers into EMV-compliance regardless of original equipment manufacturer. To be compliant with payment network

Hands-Free Oil Management Systems

Frontline International has introduced a safer, cleaner way to get both fresh and waste cooking oil to and from fryers with the new, hands-free Smart Oil Management systems. The company offers a choice of automated, direct-plumbed systems for both fresh and waste oil, which send the oil directly to its destination with minimal or no […]

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QMart Markets to Millennials

A Snapchat geo-filter will help QMart to engage with Millennial consumers at the ACL Music Festival. By Amber Koontz, Editorial Assistant QMart, a chain of 24 convenience stores owned and operated by Northwest Petroleum, has announced that it will offer an on demand Snapchat geo-filter at the Austin City Limits (ACL) Music Festival, which is

New eTIPS Version Improves Alcohol Sales Certification Process

eTIPS 3.0 helps cashiers and clerks build skills and gain confidence when and ensures that alcohol is sold responsibly and legally. Health Communications Inc. (HCI) has released a new version of its online alcohol sales training and certification program, eTIPS Off Premise 3.0. The eTIPS training and certification program is designed specifically for clerks, cashiers and

Card Companies Cause EMV Adoption Slowdown

Even as many retailers have implemented EMV technology, consumer information is still not as safe as it could be. According to a report from the National Retail Federation (NRF), it is not only retailers’ lack of action that is causing a delay in EMV adoption, but rather it is partially due to delays by the

Conexxus Introduces New Mobile Payments Standard

Conexxus has now added great value to the mobile payments process, and interaction between mobile payments and loyalty has never been smoother. Conexxus’ new Mobile Payments Standard, v2.0 has been approved and is now being released to the industry. The new standard allows tightly coordinated interaction between mobile payment and loyalty applications, helping to create

Retailers Find Value in Social Media Marketing

Retailers have plans to invest more funds into social media and digital marketing in years to come. When it comes to effective marketing for retailers, paid search and email marketing top the list, but new research has revealed that social media and mobile marketing are gaining favor among retailers seeking effective customer acquisition channels. This

Pinnacle Launches Mobile App Solutions for C-Stores

Pinnacle has launched a new mobile app that will help to drive traffic at convenience stores. The Pinnacle Corp. has now officially launched its new consumer facing mobile app solutions for convenience store retailers across the U.S. Driving consumer traffic has always been one of the biggest challenges for convenience store retailers, and as a

Follow Your Own Technical Compass

No matter where you choose to operate your c-store chain, technological opportunities exist throughout the U.S. By Ed Collupy Compasses have been sailors’ companions for years helping them navigate unfamiliar waters. This election year we’ve certainly heard of the moral compass candidates follow. In business, I’ve helped execute a business strategy guided by “true north.”