Zip back to Nov. 4, 2008, when CNN newscaster Wolf Blitzer seemed smitten by some techno-spice his network rolled out during its coverage of the presidential election. It went like this: A 3D image of a CNN correspondent in Chicago was beamed to the network’s New York headquarters, where she appeared in-studio as a hologram.
Merchant Levels are designated by the PCI Standard as follows: Level 1: Any merchant, regardless of acceptance channel, processing over 6 million Visa transactions per year; that has suffered a hack or an attack that resulted in an account data compromise; that Visa, at its sole discretion, determines should meet the Level 1 merchant requirements
Tougher economic times are pushing convenience retailers to look at how they can improve operations. While cutting costs may be one common theme, savvy retailers are also looking at other avenues to help them stand out among the competition. "The economy changed and that changes how people are buying," said Brooks Blair, owner of Bells
As Howard Glavin tells it, this whole PCI thing starts to sound more like a job for Ernest Borgnine than it does the information technology department. The Digital Dozen. Nuclear toxic waste. Shades of gray. A former FBI agent turned global manager of PCI at IBM Internet Security Systems (ISS), Glavin turned some smooth analogies
Fleet Card Facts There are an estimated 650,000 fleets in the U.S. for a total of nine million vehicles. Currently, fleet cards are the fastest growing segment of MasterCard’s business. Most fleet cards offer valuable and robust reporting/management tools The tools can track mile-per-gallon variances, driving patterns, fuel purchases, calculate various tax exemptions and more.
Looking for a new tax accountant? How about a local bakery? The search may be a little easier—and more lucrative—thanks to the highly successful loyalty marketing program at Express Convenience Stores. The 19-store Wisconsin-based chain, which is operated by US Oil Co. Inc. and has units from Oshkosh to Green Bay, launched its GoFor Rewards
In an age of cameras on nearly every street corner, toll booth and ATM, the coming of interactive audio and visual systems at retail is hardly a surprise. What may surprise some, however, is the way in which such systems can transcend security and provide what some might suggest amounts to a whole new layer
I recently read a great quote attributed to a one time door-to-door sales person and lately more recognizable as founder of the billion-dollar company that bears her name, Mary Kay Cosmetics. Mary Kay Ash said, “Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as
Speed, ease, safety and energy savings—those are the challenges that convenience store operators face each day as they serve fresh foods, both hot and cold, to on-the-go eaters with deadline-driven lives. Fortunately, innovations in foodservice equipment are helping them meet the needs of this demanding customer base and do it better than ever before. Jerry
Staying Alive: Planning to Thrive! Staying Alive is both the title of an old disco tune, as well as a description of the challenge that today’s c-store operators face. C-store growth in numbers as well as quality continues unabated. I certainly don’t have all the answers about staying relevant, but I have some very interesting
Two of the most impressive technologies on display at last November’s NACS Show promise to enhance the convenience value proposition for customers and storeowners alike. The first of these comes to the marketplace courtesy of a strategic partnership between Gilbarco Veeder-Root and Google. It will allow customers fueling their vehicles at stations using Gilbarco’s Encore
There was a time not so long ago when a vendor would roll boxes of product into a convenience store, plant them on the floor, flash an invoice for the cashier’s signature and then leave with the expectation that the store would sell the product–at least, some of it–by the next delivery date. Thanks to
While scanning is a critical part of a convenience store’s electronic accounting system, the system has the potential to do much more, including contributions in the area of human resources. According to Greg Gilkerson, president of Professional Datasolutions Inc. (PDI), a McLane-owned software and service provider to convenience stores and petroleum wholesalers, the system can
Even if managing phone calls isn’t a top priority, c-store owners should consider the advantages that a voice over Internet protocol (VoIP) system can provide. In addition to providing freedom from escalating phone company bills forever, VoIP can make tasks easier and provide services that may be harder to get or more expensive using a
Finding the right loyalty program “fit” involves a lot more than simply signing up with the first supplier partner you find. Successful c-store retailers need an up-to-date loyalty solution that fits their budgets, their POS systems and their stores. “We’re just gas people—we don’t understand this stuff,” said Gene Tish, vice president and chief operating
It’s a well know Sports adage that you can’t be a stand out winner without being strong on defense. The very same holds true for the Convenience Store Business. Viewing Security Tapes from your stores Video System is one excellent way of practicing “Strong Defense” (for those that don’t have Security Cameras, this very same