Japanese C-Stores To Offer Faster Checkout Technology

Japan is set to roll out technology that allows an entire basket of items to be scanned at once. The race is on for superior checkout technology, and Japanese convenience stores may be in the lead. UPI reported that by 2025 Japan’s major retailers, including Seven-Eleven Japan, will be offering self-checkout computer kiosks where customers

PDI Announces Three Software Company Acquisitions

Acquisitions aid global expansion plans while strengthening and broadening PDI’s its software solutions portfolio. PDI has acquired three privately-owned companies: DataMax Group Inc., LOMOSOFT and FireStream WorldWide Inc. PDI is a global provider of enterprise-class software solutions to the convenience retail and wholesale petroleum industries, and the triple acquisition is expected to accelerate the company’s

Wawa Expands Partnership with Nielsen

The Pennsylvania c-store chain is looking at the resource provider to deliver analytic pricing among other services. Nielsen and Wawa Inc. announced today an expansion and extension of their long-standing relationship, with the renewal of contracted services for data insights and analytics. Nielsen will now cover metrics for all Wawa stores, which includes more than

Drive Foot Traffic to Store Locations

New “Store Traffic Guarantee” for the Retale mobile app helps retailers meet performance parameters. Retale, a technology company that develops mobile-first shopping experiences, has launched the “Retale Store Traffic Guarantee.” Now available for its retail partners, its Store Traffic Guarantee is specifically for the Retale mobile app, the company‘s flagship location-based shopping service. Today, 5,200

Pak-A-Sak Serves as Beta Customer for PDI’s Payroll Software

Pak-A-Sak finds its weekly payroll process is now more streamlined. PDI has announced the general release of PDI/Payroll. Amarillo, Texas-based convenience retailer Pak-A-Sak served as the beta customer for PDI’s payroll software. Gary McKee, the chief information officer for the retailer, said his company has seen a significant change since implementing the product. “The weekly

POS Grows With the Times

Point of sale innovation will continue to improve the customer experience. By Pat Pape, Contributing Editor Russell Gibson knows technology. As manager of marketing technical services for Sinclair Oil Corp. of Salt Lake City, Gibson is aware of the latest tech trends in most retail channels. But he was wowed recently at a restaurant in

Applying Today’s Automation

As retail channels vie for foodservice customers, the implementation of technological advances such as digital kiosks and self-checkout stations are making convenience stores even more competitive. By David Bennett, Senior Editor The story of how Ray Kroc grew McDonald’s into an assembly line service model—a mass producer of cheeseburgers and milkshakes—is the crux of the

Amazon’s ‘No Checkout’ C-Store Delayed

Technology glitches move launch date of Amazon Go store. Amazon is delaying the launch of its Amazon Go c-store, where customers will be able to grab their groceries and go without interacting with a checkout employee. Technology issues are to blame for the delay. The Amazon Go store had been set to open by the

Lower LED Costs Power Profits

Since 2008, LED lighting costs have dropped by 94%, according to the U.S. Department of Energy’s “Revolution Now 2016 Update.” LED package prices in 2016 fell to approximately $1/kilolumen, resulting in dramatically reduced LED lamp and luminaire prices. That’s good news for small c-store operators with a few stores, or a larger c-store chain such

Electronic Payments Evolve

Navigating EMV (Europay, Mastercard and Visa) and mobile payment is top of mind for retailers in 2017. The National Retail Federation (NRF)’s “State of Retail Payments 2016” study found the top payments priorities for retailers all centered around EMV, including EMV implementation (76%), chargebacks (46%) and tokenization/encryption (37%). “Retailers have seen a surge in chargebacks

POS Plugs Into New Technology

In its earliest incarnation, a point-of-sale (POS) terminal was little more than a computerized substitute for the traditional cash register. It reduced human error by introducing barcode scanning and eliminating the need for product price tags. Since then, POS technology has added abundant functions ranging from sales reporting and analytics to employee and inventory management.

C-Stores Confronting Theft

Organized retail crime (ORC)—defined as professional shoplifting by organized crime rings—is growing, with 83% of 59 merchants surveyed reporting an increase in the past year, according the National Retail Federation’s “12th annual ORC study,” conducted July 20-Aug. 19, 2016. Sean Sportun, ICPS manager, security & loss prevention for Mac’s Convenience Stores in Canada, noted ORC

Uncertainty Looms for Prepaid

Regulations will have a big impact on prepaid cards in 2017—but exactly how depends on whether the Consumer Financial Protection Bureau’s new rules requiring upfront disclosures and consumer protections, set to go into effect Oct. 1, 2017, are overturned or upheld. “If the rules are upheld, c-stores should expect prepaid card owners to replace many

GasBuddy Hires Analyst/Evangelist of C-Store and Retail Trends

Beard known for promoting healthy eating at c-stores. GasBuddy has named Frank Beard to the new position of analyst/evangelist of convenience store and retail trends. Beard made waves in the convenience store industry when he documented himself eating every meal at a gas station for 30 consecutive days. Not only did he avoid gaining weight,

Forward Corp. Wins Best Convenience Store Loyalty Program Launch

Forward Corp. to leverage opportunities using customer purchase data with help from the Paytronix System. Forward Corp. is the winner of the 2017 Paytronix Loyaltees Award for Best Convenience Store Loyalty Launch. Replacing a well-loved 10-year-old program that had essentially fallen behind in technology, the new Forward Rewards program makes it easy for customers to

Keying on Loyalty Trends

In 2017, younger shoppers are gaining greater share of wallet and looking to word-of-mouth (WOM) marketing. Consulting firm LoyaltyOne found those aged 18–24 want “authentic” information sharing, relying more on alternative, third party “un-biased sources” such as social media, bloggers, friends or family. “Superficial promises will be identified and cast aside,” said Melissa Fruend, partner,

MacEwen Petroleum Partners with PDI

Software to help streamline operations and automate business processes. MacEwen Petroleum Inc. (MacEwen) has selected PDI as its enterprise resource planning (ERP) software provider. MacEwen licensed a number of products from PDI, including its retail and wholesale petroleum software suites, to help improve operational visibility and control. “Over the years, our company has continued to

Zebra Study Finds Seven in Ten Retailers to Invest in IoT

As retailers look to improve the customer experience, smart technologies offer solutions. Zebra Technologies Corp. released the results of its “2017 Retail Vision Study.” This body of research analyzes the technology trends shaping the future of the global retail industry and enhancing the shopping experience. The study revealed that nearly 70% of retail decision makers

Wireless Sensor System

Emerson has introduced a Wireless Sensor System that expands their facility monitoring capabilities for various retail refrigeration and HVAC applications, helping to ensure product quality, safeguarding food and providing a consistent comfortable shopping environment. The Wireless Module, the primary component of the system, is solar-powered and simple to install, saving retailers time and money. Each […]

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Gulf Pay to Integrate with Masterpass

Masterpass to be added as a payment option in the new Gulf mobile application. Gulf Oil’s new mobile payment application, Gulf Pay plans to integrate with Mastercard’s Masterpass. Gulf Pay, powered by P97’s PetroZone mobile commerce platform, will enable Gulf customers to find the nearest Gulf gas station and utilize mobile payment technology to complete

Store Data Deserves Protection Too

As c-store retailers implement enhanced inventory-management solutions, they should also consider doing more to secure inventory data. By Ed Collupy So much of the attention on data security in the last few years has been focused on payments and many companies throughout the convenience fuel retailing industry have implemented measures to protect their customer’s data.

Smartphones Drive Sales

More than half of retailers see mobile as one of their top three initiatives in 2017. The National Retail ’s Shop.org division and Forrester have released “The State of Retailing Online 2017: Key Metrics, Business Objectives and Mobile” report, showing that retailers are competing for attention on shoppers’ mobile devices before, during and after they

Protect Data with One Device

Omega Appliance dramatically simplifies the data security process for retailers. This small, yet powerful device actively protects your stores without requiring changes to the store environment. Omega Appliance comes pre-loaded with software and ships ready-to-connect to a store’s open network. The security activities (security monitoring, internal vulnerability scanning and logging) are handled locally on each […]

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Pinnacle Corp. Completes Annual Strategy and Planning Meeting

Teams plan and implement strategies for new solutions during annual meeting. The Pinnacle Corp. (Pinnacle), held its Annual Strategy and Planning Meeting Jan. 19-20 at its headquarters in Arlington, Texas. The meeting brought together Pinnacle’s Senior Management, Product Management and Development and Sales and Marketing teams to plan and implement strategies for new solutions and

7-Eleven Partners with NEC on New POS System

POS system to streamline operations and offer improved customer engagement. NEC Corporation of America (NEC), a provider and integrator of advanced IT, communications, networking, retail and biometric solutions, will be the new exclusive point-of-sale (POS) provider to 8,600 7-Eleven stores throughout the U.S. and Canada. NEC will deliver the robust TWINPOS G5100 POS that features