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How Are U.S. Customers Paying For Goods and Services In 2015?

Mobile, digital and tradition payments are converging, according to a shopper study released by Blackhawk Networks. In this day and age, customers are using numerous different payment methods, with digital and mobile payments serving as supplements to the traditional cash and card-based payments tools, according to new research released by Blackhawk Network. The study, “How

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What Do Customers Want From Their Checkout Experience?

Long checkout lines can turn a pleasant shopping experience into a bad one, but there is a way to shorten wait times with Digimarc’s new software. An online study conducted by Harris Poll and commissioned by Digimarc Corp. has revealed that 88% of U.S. adults want their store checkout experience to be faster. For half

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Secure Prepaid NFC Mobile Payments Offered Through InComm and Gemalto

InComm and Gemalto develop a strategic initiative to offer secure prepaid mobile NFC payments. As prepaid shopping continues to grow in popularity, companies are searching for ways to streamline these payment options, and also to add security to such payment methods. InComm, a company that offers prepaid products and transaction services, and Gemalto, a digital security company, have announced

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Wayne Upgrades 480 PETRONAS Stations in Malaysia

To provide convenient payment options to consumers, PATRONAS Stations are now equipped with outdoor payment terminals. A new outdoor payment infrastructure based on Wayne iX Pay secure payment platform and Fusion forecourt platform has been designed for PETRONAS Dagangan Berhad (PDB) by Wayne Fueling Systems and its local partner Titan Oil & Gas Sdn. Bhd.

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Visual Display Solutions

NEC Display Solutions of America Inc. has released the X554UNV display. This new display is ideal for indoor video wall applications in retail stores. With 55-inch tiles, an ultra-narrow bezel design of just 3.5millimeters between neighboring displays, commercial-grade brightness and Ultra HD TileMatrix support, the X554UNV delivers brilliant imagery and a 3840 x 2160 UHD […]

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Competitive Data Analysis

The key to better business is in the numbers. How do yours stack up? By Traci Dawn Carneal, Contributing Editor Anymore, data analysis in the convenience store industry is as accepted as loss prevention tools and loyalty programs. Like other operational strategies, it’s how a c-store uses such technology that often forecasts how much benefit

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ATMs: Dollars and Sense

Even as payment technologies advance, ATMs are here to stay and are expected to evolve even more in terms of customer services. To cash in, convenience retailers must decide which management model works best for them. By Brad Perkins, Contributing Editor As credit card companies seek stronger security by adding chips to cards, and companies

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How To Drive Purchases From Forecourt Customers

A retailer-designed system allows c-store customers to order food and products while at the pump. By Erin Rigik, Senior Editor Scott Zaremba, owner of Zarco USA in Lawrence, Kan., is driving food and beverages purchases from forecourt customers who might never have set foot inside the store, if it wasn’t for his touchscreen order-at-the-pump program

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Touchscreen Digital Signage

Elo Touch Solutions (Elo), original inventor of the touchscreen, has introduced the Elo Interactive touchscreen digital signage architecture. Elo Interactive matches commercial-grade I-Series touchscreen hardware with EloView software for more secure, cloud-based content delivery and remote device management. Elo makes it easy to connect online and in-store digital marketing campaigns using an innovative intelligent system […]

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CITGO Helping Its Retailers With EMV Transition

CITGO assists with financial burden as convenience store retailers work to upgrade their systems. As fraud liability shifts to retailers with the rollout of Europay, MasterCard and Visa (EMV) enabled credit cards, CITGO Petroleum Corp. is helping its retailers and marketers through the difficult transition. Attendees at a recent Atlantic Region Energy Expo (AREE) in

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Acumera Welcomes Vice President of Operations

Danny White hired to lead new customer deployments and network operations to support growing customer base. Danny White has joined Acumera’s executive team as vice president of operations. As the vice president of operations, While will lead the staff that manages the deployment, installation and configuration of new customer sites. According to Dirk Heinen, Acumera’s

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Apple Pay, Verifone To Support Rewards Programs

Verifone to accept NFC loyalty transactions via its MX 915 and MX 925 terminals. Apple Pay plans to begin supporting rewards programs from merchants with its fall launch of iOS9. The company made the announcement during the Apple Worldwide Developers Conference. Verifone announced it will be among the first to enable clients to accept rewards

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How To Unlock EMV Rules

Convenience retailers are working ahead of EMV deadline to meet compliance standards. By Pat Pape, Contributing Editor A monumental change to the retailing industry will occur in October when merchants who are not EMV compliant will become responsible for any fraudulent purchases made with non-EMV credit or debit cards at their outlets. It’s a change

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PCI Council Revises Standards

The Council urges organizations to understand if and how their payment applications are using SSL and upgrade to a secure version of Transport Layer Security (TLS). The PCI Security Standards Council (PCI SSC) has published Payment Application Data Security Standard (PA-DSS) Version 3.1, and is recommending that retailers upgrade their payment applications to protect against

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No Fees Agree with Patrons

Financial service programs, including fee-free ATMs, can help boost c-store offerings. By Howard Riell, Associate Editor From wire transfers and check cashing to money order sales, bill paying and, increasingly, no-fee ATMs, financial services continue to add convenience for consumers and more in-store sales for retailers. In fact, ATMs—especially those of the no fee variety—can

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Next Generation Canopy Light

International Light Technologies (ILT), a designer, manufacturer and distributor of LED-based lighting products, has introduced CanopyLight-13K, the next generation of its popular gas pump canopy LED retrofit light fixtures. All ILT CanopyLight LED retrofit fixtures are easy-to-install, cost-competitive replacements for existing energy-inefficient, high maintenance metal halide fixtures in gas pump canopies. ILT CanopyLight-13K LED Retrofit […]

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PriceAdvantage Announces Integration with PetroZone RFM

Kwik Chek Food Stores leverages integration to consolidate critical fuel pricing data and execute faster, more accurate fuel price changes. PriceAdvantage, a fuel price management software company and division of Skyline Products, kicked off the 2015 Conexxus Annual Conference by announcing the company’s software integration with P97 Networks’ PetroZone Retail Fuels Module (RFM) powered by

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Verifone Honored For EMV Education

Receives NACHA’s 2015 George Mitchell Payments System Excellence Award. Verifone was presented with the 2015 George Mitchell Payments System Excellence Award—an award given annually by NACHA—The Electronic Payments Association. The award is named after former vice-chair of the Board of Governors of the Federal Reserve, George Mitchell, an early proponent of electronic payments. It honors

PDI

PDI Management and Luminate Capital Partners Acquire PDI

Investment in PDI will accelerate growth opportunities in the convenience retail and foodservice industries. PDI, a leading provider of enterprise-class retail automation software systems to the convenience retail and foodservice industries, announced that the PDI management team has joined with Luminate Capital Partners to acquire PDI from McLane Co. Inc. PDI provides software, hosted solutions,

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Counting Down to EMV Liability

In a few months, retailers not prepared to accept EMV credit and debit cards could find themselves liable for purchases made with counterfeit cards. By Pat Pape, Contributing Editor As the second quarter of 2015 begins, retailers have approximately 100 business days to prepare for the EMV fraud liability deadline of Oct. 1. Those merchants

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Are Loyalty Programs Less Engaging?

Sometimes known as a rewards, points or advantage card, a loyalty program is a marketing effort aimed at cultivating customer commitment and encouraging ongoing business. But while many customers sign up, few are really active, according to Colloquy, the Cincinnati-based research and publication organization for the loyalty industry. While the number of U.S. loyalty program

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Prepaid Card Demand Grows

Demand for prepaid and gift cards is expected to continue to grow in 2015. Gift cards, with their ease of use, have long been popular among convenience store customers. Growth in the prepaid category stems from the availability of new services and consumers seeking alternatives for financial services outside of traditional banks. “Prepaid as a

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EMV Deadline Leads POS Trends

Mobile payment technology and going paperless will impact point-of-sale (POS) and back office trends in 2015. But, the big focus this year for convenience stores is the Oct. 1, 2015 deadline to become compliant with EMV (Europay, MasterCard and Visa) chip technology. U.S. retailers are expected to spend more than $8 billion on POS devices,

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Loss Prevention: Handling It Electronically

The No. 1 threat to convenience stores is organized retail crime (ORC). And though a 2014 National Retail Federation survey indicated that retailers affected by crime was under 90% for the first time in six years, c-stores remain a top target. “Often the c-store industry is the first stop for this type of criminal, who

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Electronic Payments Moving Mainstream

Despite much hype, electronic payment in the U.S. is still rolling along in first gear, compared to some other economies. Today, more than 87% of U.S. consumers own a cell phone, and the use of smartphones continues to grow rapidly, according to a recent FDIC report. But there are two factors necessary for increasing the

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