Debit Swipe Fees Remain Too High

The NRF is calling for the Federal Reserve to review and revise the debit card swipe fee cap. The National Retail Federation (NRF) has stated that, although the cap on debit card swipe fees, which was enacted by the Federal Reserve five years ago, has helped reduce costs for retailers and consumers, fees are still

CCRRC Releases Fourth Employee Engagement Video Installment

The latest video from CCRRC demonstrates the importance of recognizing employee accomplishments. The fourth video installment of the “Power Up Employee Engagement” video series from the Coca-Cola Retailing Research Council (CCRRC) has been released. The fourth installment of the CCRRC North America NACS video, which is entitled “Even Small Accomplishments Deserve Recognition,” expresses the importance

Mark VII Welcomes New Director of Distribution

Rob Raskell brings 18 years of car wash industry experience to his new role at the company. Mark VII Equipment Inc., the North America subsidiary of WashTec AG of Germany, the world’s largest manufacturer of vehicle cleaning systems, announced that Rob Raskell has joined the company as Director of Distribution. Raskell has 18 years of

Beaumont, Texas C-Store For Sale

Bid deadline on the convenience store set for April 26. A convenience store with gas, a quick-service restaurant and self-storage is available for purchase in Beaumont, Texas via a lender-directed sealed bid sale. The c-store, built in 1998, spans 3,490 square feet and is located at Highway 365 and Labelle Road. The lot measures 2.34

Chocolate’s Sweet Spot Expands

Chocolate candy continues to maintain its status as an “accessible luxury,” as the overall market grew to approximately $22 billion in 2015—a 2.7% increase over 2014—according to George Puro, president of Puro Research Group, and author of the Packaged Facts report “Chocolate Candy in the U.S.” In convenience stores in particular, the growth of chocolate

Behavioral Products, a New Science In Retailing

By Bill Scott, President, StoreReport LLC Recently, my friend Mel Haynes Sr. and I have been having conversations regarding how products can affect behavior in retail. I will call these ‘Behavioral Products.’ I have often said that all products are interlinked with every other product in one way or another. Sometimes the link is glaringly

Wawa Launches Hiring Campaign

Wawa is committed to providing fulfilling job opportunities to members of the communities it serves. Over the next three months, Wawa Inc. plans to hire more than 5,000 new associates, as each of Wawa’s 700+ stores across the company’s six-state operating region searches for new talent. The company-wide hiring campaign will span the spring season,

Petro Wilmington Open For Business

The new travel center features an array of amenities including a 4,900 square-foot Minit Mart travel store. TravelCenters of America LLC (TravelCenters), is growing its network with the opening of Petro Wilmington, located at 24225 W. Lorenzo Road in Wilmington, Ill. The newly constructed travel center is situated on 27 acres of land at I-55,

M-PACT Teaches Best Hiring Practices

There’s more to developing a solid workforce than just hiring to fill a vacancy. By David Bennett, Senior Editor Hiring the right people for a c-store operation can be challenging. One expert at the M-PACT Show in Indianapolis, which concluded March 24, explained how to build a better mousetrap to capture capable candidates. Over time,

NRF Expresses Concern about New Rules from Department of Labor

New rules from DOL will be profitable to Big Labor, while small retailers will be the first to suffer. The Department of Labor (DOL) has officially released the final rules under the Labor-Management Reporting and Disclosure Act. These rules significantly narrow the advice exemption for employers under the Act. The National Retail Federation (NRF) issued

Cumberland Farms Surpasses $1 Billion in ACH Payments

Cumberland Farms uses savings from merchant branded debit program to fund rewards for customers and to drive consumer loyalty. Through the utilization of the ZipLine merchant branded SmartPay card and mobile solutions, on October 1, 2015, Cumberland Farms became the first U.S. retailer to surpass $1 billion in payments processed with an ACH payment product.

Dollar General Announces Financial Growth Outlook

Dollar General has revealed strategic growth plans for the company over the next two years, including the opening of 900 stores in 2016. At its 2016 Investor Conference, Dollar General Corp. outlined strategic plans to support the company’s current financial growth model. Todd Vasos, Dollar General’s CEO, provided an update on key initiatives to support

Gasoline Reigns Supreme

Electric vehicles are becoming more popular, but won’t replace combustible engines anytime soon. By David Bennett, Senior Editor Though alternative fuels are gaining momentum nationwide, gasoline is still the primary fuel that Americans use, explained John Eichberger, the executive director of the Fuels Institute, a nonprofit think tank, at this year’s M-PACT Show, which is

Manager Profiling Made Easy

It takes experience to identify certain managerial styles, and a strong will to overcome them. By Fran Duskiewicz One mistake newly promoted supervisors often make is believing that they can change managers who might have some issues in management style. Sometimes, with added responsibility and power, they approach dealing with these issues in a rather

Prepaid Shifts Toward Digital

The prepaid category is expected to continue to grow in 2016, but the rise of digital gift cards could impact convenience store sales of physical gift cards. Mercator Advisory Group projected that the total open-loop prepaid card market will have a compound annual growth rate of 7% through 2018. Closed-loop overall will have a compound

Innovative Shopping Mall: A Selling & Buying Experience

By Ed Collupy, executive consultant, W. Capra Consulting Group There was a long line when I ordered my coffee at the airport, but it moved pretty well. I placed my order, paid cash and proceeded to the pickup area. The baristas prepared a variety of drinks, placing them in a random fashion on the counter as

Starbucks To Donate 100% of Unsold Food

FoodShare program to provide 5 million meals in the first year. On March 22, Starbucks set a goal to donate 100% of its unsold food that is still safe to consume to help feed the hungry. All of Starbucks’ 7,600 stores are set to participate. According to USA Today, Starbucks’ plans to work in partnership

California Minimum Wage To Be Decided at Ballot Box

A Field Poll finds 68% of voters support the initiative to increase the minimum wage to $15 by 2021. California state voters will get to decide whether the state’s minimum wage will increase to $15 by 2021 at the ballot box on Nov. 8. If approved by voters, California would become the largest state to

European Commission Approves Couche-Tard Shell Acquisition in Denmark

Couche-Tard plans to divest some current sites and Shell-branded stations ahead of the acquisition. Alimentation Couche-Tard Inc. is set to move forward with its acquisition of A/S Dansk Shell’s downstream retail business in Denmark after receiving approval this week from the European Commission for the deal, which is subject to divestment commitments. Completion of the

Craft Brewers See Double-Digit Growth

Small and independent brewers, a ‘beacon’ for beer. Small and independent craft brewers are continuing to grow by double digits and represent 12% market share of the overall beer industry, according to 2015 data released by the The Brewers Association (BA), the trade association that represents small and independent American craft brewers. In 2015, craft

NOCO Express Launches ‘Code Blue’ Fundraising Campaign

The Western New York c-store chain to donates more than $14,000 to Buffalo City Mission. NOCO Express has launched a Code Blue fundraising campaign at its 31 Western New York Stores to benefit the Buffalo City Mission, and to aid those in need during the cold winter months. NOCO customers generously donated $7,148 by purchasing

Is Unified Commerce Realistic?

While the majority of retailers strive to offer a unified commerce platform, ‘faux’ omni-channel is the reality, a Boston Retail Partners report finds. Boston Retail Partners (BRP), “SPECIAL REPORT: Unified Commerce is the Goal, “Faux” Omni-channel is the Reality,” found retailers are falling short when it comes to offering customers an experience that transcends channels.

Pinnacle Foods’ CEO Exits

Search Committee evaluates a successor. Pinnacle Foods Inc.’s CEO Robert Gamgort plans to leave the company at the end of April to assume the role of CEO of Keurig Green Mountain, a provide of single-serve coffee and beverage technologies recently acquired by a JAB Holding Co.-led consortium. Gamgort has been the CEO at Pinnacle since

VP Racing Fuels Teams With M-Sport, Introduces Specialty Fuel

New specialty fuel to power Fiesta R5. The Ford Fiesta R5 has become one of M-Sport’s most successful projects and a new collaboration with VP Racing Fuels has taken development a step further this week. Conducting a thorough research and development programme, the two companies have developed “VP R5” – a high-performance 102 Octane FIA-certified

Keying on Electronic Payment Issues

According to a Pew Research Study conducted in December 2014, some 64% of adults own a smartphone, including 85% of those ages 18-29 and 79% of those 30-49. In 2014, consumers used those phones to spend an estimated $4 billion at the point of sale (POS). Known as “mobile proximity payments,” purchases using a phone