How to Increase Cigarette Sales

Cigarettes remain a staple of c-store business despite the constant scrutiny the category attracts. By Howard Riell, Associate Editor Despite increasing regulations and an incremental erosion of its once wide consumer base, cigarettes in the past year have shown a remarkable ability for bouncing back. Cigarette sales at convenience stores for the 52 weeks ending

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How to Bake Up New Sales

As customers demand fresh and healthy fare, c-store operators share how they’re adapting to customer preferences. By Howard Riell, Associate Editor More convenience store operators are making bakery a priority, either through in-store programs or partnering with national brands and local bakeries that convert their locations into destination stops. “We have recently added a site

How to Compete in the Health and Beauty Categories

Health and beauty aids can rouse additional in-store sales with the right presentation. By Howard Riell, Associate Editor Though retail channels continue to blur, one category where convenience stores still trail their mass, drug and dollar store counterparts is health and beauty aids (HBA). One advantage that does work in c-stores’ favor is, of course,

How to Choose Quality Vendors

When reviewing vendors to meet your retail needs, it’s not always about saving a buck, but ensuring quality service. By Pat Pape, Contributing Editor Every few years, convenience retailers often find themselves sitting at the negotiating table, talking with grocery wholesalers or direct store delivery (DSD) vendors in an effort to work out an acceptable

How to Entice with Ethnic Food

Savvy c-store retailers are tempting the palates of today’s consumers and growing profits with bold and spicy ethnic food options. By Marilyn Odesser-Torpey, Associate Editor When you promote yourself as “Adventure’s First Stop,” you had better be able to back that up with some spicy experiences. That’s what Maverik Convenience Stores does with its proprietary

How to Go Green and Save

Increasing the eco-friendliness of your car wash can help reduce costs while boosting customer traffic. By Brad Perkins, Contributing Editor Enacting environmentally-friendly policies can be good business. From recycling to energy efficiency, there are many options for convenience stores to reduce costs while aiding the environment. But there is one often overlooked area that can

Voting by Proxy

By Tony Huppert,  CEO of Team Oil Inc. I am beginning to understand the corporate takeover of media outlets. At first I thought it was for profit, now I realize it is for control. Now that the political parties are selling the rights to the Presidential Debates to PAY TV for profit, the results of

How to Execute Effective Facilities Management

Rapid adaptation is one key component to dealing with industry issues. The Professional Retail Store Maintenance Association (PRSM) has revealed key trends that are impacting retailers, along with a review of the current state of retail facilities management. The report also highlights the top five issues that are impacting industry professionals. The Internet of Things tops the

Recognizing NAG Leadership

Toot’n Totum’s David Johnson receives the National Advisory Group’s inaugural Lifetime Award for Convenience Retailing. By John Lofstock, Editor The National Advisory Group (NAG), a convenience store trade association focused on small, mid-sized and family-owned businesses, has a long history dedicated to helping convenience store owners improve their businesses through education and networking. Through the

How 7-Eleven is Taking Convenience to the Next Level

Forget the drive-through, 7-Eleven customers can now get merchandise delivered to their doorstep. By Erin Rigik, Senior Editor Convenience store behemoth 7-Eleven recently announced a strategic initiative to make its c-store offerings even more convenient to customers. In July, 7-Eleven announced it had partnered with technology and logistics company Postmates to offer on-demand delivery in

How to Ensure Successful Cash Management

More convenience stores are combining proven practices with the latest technology to keep a handle on their money. By Pat Pape, Contributing Editor Back in the 1970s, armed robbery was rampant in convenience stores. 7-Eleven Inc., one of the first retailers to stay open 24 hours per day, hired consultants to investigate ways to thwart

How U.S. Gasoline Futures Are Driving Towards A 2015 Low

A more confident consumer is driving greater gasoline demand. By Brian Milne, editor, Schneider Electric The seasonal attributes of the gasoline market in the U.S. are on clear display, with gasoline demand sliding since summer’s end, and gasoline inventory restocked to a pre-peak season level, while gasoline futures dropped 34% in value from the start

How Retail Shrink Is Skyrocketing

A report by Retail Fraud- New York, shows U.S. retail shrink is up $3 billion, with retailers losing $60 billion per year to fraud. The US Retail Fraud Survey 2015 has estimated that U.S. retailers are losing $60 Billion a year to shrink—up from $57 Billion last year—and identified employee theft as the single biggest

How Breakfast Is Growing

Bacon and pancakes see sales uptick as the breakfast daypart continues to climb. It’s no secret that customers love their breakfast and that the breakfast daypart has been expanding and picking up steam, with some convenience stores even offering breakfast all day. Breakfast is the only restaurant daypart with sustained visit growth over the last

Wawa Introduces Its New Credit Card

New program includes 25-cents-per gallon gas savings for convenience store customers. Wawa Inc. and Citi Retail Services have announced the launch of the Wawa Credit Card, featuring savings for fuel purchases at Wawa stores. The Wawa Credit Card will give Wawa customers a convenient payment option with an enhanced value proposition on fuel purchases. When

Joe Hamza Joins Nouria Energy Corp.

Former vice president of sales and marketing for Tedeschi Food Shops to bring 25 years of experience to his new role as chief operating officer, retail and marketing at Nouria Energy Corp. Joe Hamza has joined the executive team of Nouria Energy Corp. as the company’s chief operating officer, retail & marketing. Hamza brings to

EPA Announces Stricter Ozone Protection Rules

NACS warns stricter standards could lead to higher fuel prices, among other consequences. The Obama Administration has put stronger restrictions in place on smog-causing ozone production Thursday, Oct. 1. According to USA Today, while business groups say the rules will impact jobs, environmentalists say the restrictions don’t go far enough. The new rules would restrict

How to Hire Successful Retail Managers

It is easy to turn a blind eye to your store’s issues, but a successful manager knows how to handle these issues. It is easy to distinguish between the best and the worst store managers. The easiest way to determine a manager’s quality is to look at his employees. Employees under a good manager work

Turkey Hill Announces Summer Sweepstakes Winners

Convenience store customers win free vacations. Turkey Hill has named three lucky Pennsylvania residents as the winners of its 2015 Sizzlin’ Summer Getaway sweepstakes. During May, June, and July, customers received automatic entries when they scanned their registered Turkey Hill Rewards Cards with purchases of roller grill items, fountain drinks or slusheys at Pennsylvania Turkey

Hunt Brothers’ ‘Hunt To Win’ Sweepstakes Is Back

Giveaway to include more than 40 prizes to help convenience store pizza customers make the most of hunting season. Now convenience store customers can get ready for hunting season with help from Hunt Brothers Pizza, which is bringing back its popular “Hunt to Win” sweepstakes for the fourth year in a row. Returning with some

How Nutrition Trends Are Changing

Consumers are being taken back to the future with new nutritional trends. In recent years, everything that was believed about fat and cholesterol in foods has changed. Recent reports have revealed that the consumption of cholesterol has little impact upon the cholesterol in our blood, and therefore it should not be avoided in an attempt to lower cholesterol. A

How Consumers Are Showing Interest in Specialty Foods

The range of specialty food consumers has widened considerably in recent years. The specialty food category is growing in popularity and attracting new consumers. Men are among the category’s growing fan-base, as well as some less affluent shoppers. These groups are interested in a variety of products like artisanal cheese and single-origin chocolate. Along with these

How Americans Are Coping With Debt

As the economy strengthens, consumers may become more comfortable taking on debt. Consumers have begun borrowing money again, as the U.S. economy continues to strengthen. However, a new report from Mintel has revealed that 31% of Americans are overwhelmed by debt and they feel as though they will never repay it all. Nearly half of Millennials

How Americans Perceive Natural Ingredients

Americans prefer foods with natural ingredients, but brand may be just as important as ingredients when it comes to choosing products. A new consumer poll from Instantly has revealed that many Americans do not trust large companies to produce all-natural alternatives to artificial ingredients. According to the study, 75% of Americans said that when it

Old Wisconsin Contest Offers $10,000 Grand Prize

A new recipe contest from Carl Buddig & Co. and Old Wisconsin offers a $10,000 grand prize for the best recipe! Carl Buddig & Co. and Old Wisconsin, owned and operated by the Buddig family. Family traditions, especially at mealtimes, are of the utmost importance to the company. Carl Buddig & Co. considers its employees, sales

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