Seeing the Glass Half Full

Being upbeat can help a retailer’s vision for the future. By Jim Callahan It is said that, “A pessimist sees the difficulty in every opportunity,” while “an optimist sees the opportunity in every difficulty.” I’ve encountered so many intelligent and impactful individuals during my 48-year journey in the convenience store industry and, I am struck

U.S. Justice Department Expected to Approve AB InBev’s Takeover of SABMiller

Concerns of craft brewers have little effect on the U.S. Justice Department when considering the approval of the merger of AB InBev and SABMiller. Approval is expected to come within the month for Anheuser-Busch Inbev SA’s takeover of SABMiller Plc. Reuters reported that the U.S. Justice Department is set to approve the transaction, under certain

Hershey Appoints New Chief Operating Officer

Hershey promotes from within to name new chief operating officer. Michele Buck has been promoted to the position of executive vice president, chief operating officer of The Hershey Co., effective immediately. Buck will continue to report to CEO and chairman of the Board John Bilbrey. Buck, age 54, brings more than 25 years of consumer

7-Eleven Acquires C-Stores from CST Brands

7-Eleven has finalized the purchase of 79 c-stores from CST Brands. 7-Eleven Inc. has announced the finalization of its acquisition of a number of stores from CST Brands Inc. The previously disclosed agreement stated that 7-Eleven, which has been increasing its merchandise capabilities and expanding its store network in North America, will be purchasing 79

Seven & I Holdings and Couche-Tard Eye CST Brands

A number of big name convenience retailers have expressed interest in purchasing CST Brands in hopes of growing their own companies. As low profit margins sweep the nation, convenience stores across the nation move toward consolidation to find savings by growing their companies. Thus, some of the country’s biggest convenience chains are moving in on

Workplace Conflict?

By Mel Kleiman, President, Humetrics According to recent reports, managers spend over 35% of their time dealing with workplace conflict. So, once it’s begun, how do you stop the wars between workers? Here’s a suggested method: Bring the conflicting parties together. Never meet with them separately. Let each person tell his or her side of

If You Could Only Get One Thing Done Today, What Would it Be?

By Mel Kleiman, President, Humetrics I don’t really care what your answer to this question is, and I am not going to suggest any answers. The power is in the question itself. Not just this question, but any question that challenges the way we work, the way we think, the way we act and the

Experience or Talent?

By Mel Kleiman, President, Humetrics Skim through online job ads and you’ll find about 95% of them have one word in common: “Starting wages based on experience…” “Looking for experienced, energetic servers and kitchen staff…” “We are currently seeking an experienced office assistant…” Why is it that experience is so often our number one criteria?

C-Sores Celebrate National Doughnut Day

Customers of Sheetz and Cumberland Farms had the opportunity to treat themselves to FREE doughnuts for National Doughnut Day. As June 3, 2016 is National Doughnut Day, some convenience store chains announced some sweet deals to help customers celebrate. Cumberland Farms customers were invited to visit any new concept store to receive a free doughnut,

Loblaw Considers Sale of Fuel Sites

Loblaw is looking to attain a strategic buyer for its fuel sites in an attempt to elevate company value to its customers. Loblaw Cos. Ltd. has announced the completion of its strategic review of its gas bar operations. According to a report from the Montreal Gazette, Loblaw has announced plans to engage potential buyers for

Lawson Convenience Chain Looks to Expand in U.S. Market

Lawson may be following in the footsteps of 7-Eleven, as the company has announced plans to expand overseas. Japan’s second largest convenience store operator, Lawson Inc., has announced plans for expansion into the U.S. market, as the company increases its overseas expansion efforts. A report from The Japan Times stated that the chain has set

U.S. Representative Leonard Lance Participates in NACS In Store Program

The NACS In Store program continued on June 1, as another U.S. Representative spent the day serving in a local convenience store. As a part of the National Association of Convenience Stores (NACS) In Store program, U.S. Representative Leonard Lance of New Jersey spent the morning of June 1 getting acquainted with members of the

Kent Kwik Stores Adopt PDI/Lottery Software

Kent Kwik convenience stores are monitoring lottery tickets more efficiently with the adoption of PDI/Lottery software. Following a successful period of beta-testing, West Texas-based The Kent Cos. has officially completed its rollout of the PDI/Lottery software system to all 39 of its Texas-based Kent Kwik sites. PDI is a leading provider of enterprise-class automation software

Pilot Flying J Becomes a Summer Travel Stopping Destination

Upgraded amenities and a new variety of meal options will attract increased traffic to Pilot Flying J this summer. Pilot Flying J is has launched special summer discounts and an expanded variety of menu items to offer the perfect stopping place for this summer’s record number of travelers. A recent survey from AAA has revealed

Ricker’s Offers Fee-Free ATMs

Ricker’s is helping to save its customers’ money by offering free ATM cash withdrawals. Ricker’s Convenience Stores has announced that it will now offer free ATM cash withdrawals at its convenience locations. According to a report from NACS, customers at all 56 Ricker’s locations can now make feeless cash withdrawals, regardless of where they bank.

The FDA Works to Reduce U.S. Sodium Consumption

The average American consumes a significant excess of sodium daily, and the FDA is looking to combat this trend by encouraging sodium reduction in food items. The U.S. Food and Drug Administration (FDA) has proposed new voluntary guidelines aimed at reducing the salt content in a variety of food items. According to a report from

The Beverage Market Faces Declines

Beverage manufacturers may need to resort to stronger pricing in order to offset volume sales declines. As consumers shift toward healthier lifestyles, the beverage market, especially the carbonated soft drinks sect, is struggling to regain favor among consumers. New data has revealed that the beverage market did not fare well in the recent four week

Emotion and Logic

By Bill Scott, President, StoreReport LLC Recently, I posted a link to an article regarding the effects Amazon has had on retailers. Many of you will suggests that Amazon has had little effect on the convenience store industry. On its surface I would agree… kind of. But I would also append that remark with the

Imagination Can Be A Dangerous Toy

By Bill Scott, President, StoreReport LLC As I write this first sentence, I am not even sure I will publish it. My computer is a vast landscape, consisting of words in the form of sentences, paragraphs, articles and partially written books that even I have forgotten. The truth is, my trusty computer made its way

CITGO Combats Muscular Dystrophy

2016 marks the 30th year of the partnership between CITGO Petroleum Corporation and the Muscular Dystrophy Association (MDA). Over the past 30 years, the partnership has raised nearly $200 million for the nonprofit health organization. In January 1986, CITGO partnered with MDA, and the company is now the organization’s largest corporate sponsor. CITGO and its

Mutual Oil Sells Unbranded Fuels Business

Selling its unbranded fuels business to TAC Energy will expand fuel supply, logistics capabilities and support services that Mutual can provide. Truman Arnold Cos. (TAC Energy) has completed the acquisition of the high volume unbranded fuels business from Mutual Oil Co. Inc. The transaction was advised by Matrix Capital Markets Group Inc. Dallas-based TAC Energy

White House Thwarts FDA’s Attempts to Restrict Flavored Tobacco Froducts

Language that would have significantly limited the availability of flavored tobacco products in the near future has been removed from the FDA’s final rule. Attempts made by the FDA to remove flavored tobacco products from the market has been thwarted by a White House office that has removed language from the FDA’s recently introduced tobacco

NCA Celebrates National Candy Month

American’s don’t need to look far for a reason to indulge in their favorite candy this month, because June is National Candy Month. The National Confectioners Association (NCA) has plans to help Americans celebrate National Candy Month this June. The NCA will be highlighting sweet innovation in chocolate, candy, gum and mints all month long.

Iced Tea is Trending

Many consumers will celebrate National Iced Tea Month, as the majority of tea drinkers prefer iced tea over hot tea. A recent survey of Americans from the Tea Council of the USA has revealed that iced tea is preferred over hot tea among tea drinkers (84% versus 75%). As June is National Iced Tea Month,

Snacking Satisfies

Consumers are turning away from traditional meals in favor of snacking to provide nutrition and to satisfy hunger. As snacking continues to grow to be a part of the American lifestyle, the notion of eating three meals a day is fading into the background. According to the new Top Trends in Snacks, Confectionery, and Desserts;