Hershey’s International President Retires

The Hershey Co. to name Humberto Alfonso’s successor at end of June. The Hershey Co.’s International President Humberto (Bert) Alfonso, 57, is retiring from the company, effective the end of June. The Hershey Co.  is working with Alfonso to ensure a seamless transition and expects to announce its succession plan at the end of the


7-Eleven Debuts Airport Terminal Store

Travelers and airport employees at LAX can soon meet all their convenience needs at the new 7-Eleven store in the Tom Bradley International Terminal. 7-Eleven is set to open its first U.S. airport terminal store in Los Angeles International Airport (LAX). Westfield and LS travel retail North America, the concessionaire operating the location, plans to

PCI Council Revises Standards

The Council urges organizations to understand if and how their payment applications are using SSL and upgrade to a secure version of Transport Layer Security (TLS). The PCI Security Standards Council (PCI SSC) has published Payment Application Data Security Standard (PA-DSS) Version 3.1, and is recommending that retailers upgrade their payment applications to protect against

Why You Should Learn To Love Negative Customer Feedback

Irate shoppers might be hard to handle, but they’re giving your store an opportunity to retain their revenue. Did you know that more than eight in 10 shoppers don’t even give retailers an opportunity to right a poor customer experience? That’s why shoppers who vocally vent frustration should be a welcome sight. It’s the c-store

How To Up Your Foodservice Game

Technomic offers up five tips for staying competitive in the growing foodservice industry. The food industry is booming. Technomic’s recently released report “Food Industry Transformation: The Next Decade” found food industry annual sales are set to pass the $2 trillion mark by 2025. Innovation is key as restaurants, foodservice operators, convenience store retailers and manufacturers

The Pantry’s Collupy Joins W. Capra Consulting Group

Ed Collupy to act as executive consultant for W. Capra.   W. Capra Consulting Group is welcoming Ed Collupy as its new executive consultant. W. Capra Consulting Group is a retail technology, payments, security and strategic implementation firm. Collupy joins W. Capra from The Pantry Inc., which recently merged with Couche-Tard. At the Pantry, Collupy

Recruiting Tip

Save time by planning ahead when it comes to recruiting. By Mel Kleiman, founder of Humetrics Keep a “runners up” file of the people who were almost hired. You’ve already invested a lot of time and money in them and they may have really wanted to work for you. When you next have a suitable

C-stores Contribute Their Share to Vape Sales

As vapor becomes more of a pronounced OTP segment, convenience stores are becoming more of a pronounced provider. By Anne Baye Ericksen, Contributing Editor For most convenience stores, VTMs, including open-system vaporizers, tanks and e-liquids, function as a supplement to traditional tobacco sales rather than a specialty item meant to draw in a new customer

Enmark Stations Rebrands as ‘enmarket’

Convenience store name change looks to reflect the chain’s commitment to healthy and fresh foods. Enmark Stations is embarking on a new imaging and branding this week, changing its convenience store banner to ‘enmarket.’ The new imaging and branding will be unveiled at store #10, located at 14000 Abercorn St. across from the Savannah Mall.

Kum & Go Fundraises for Habitat for Humanity

Kum & Go is donating more than $480,000 to Habitat for Humanity International and helping to build a home for a low-income family in Sioux Falls, S.D. In March, Kum & Go and Habitat announced an expanded partnership that resulted in customer contributions exceeding $275,000, as well as a corporate donation of $206,000. This is

7-Eleven’s Zero-Franchise Fee Offer Set To Expire

Potential 7-Eleven franchisees have until the end of June to gain a store without paying the franchise fee. 7‑Eleven Inc.’s Zero Franchise Fee Initiative continues until June 30. The c-store behemoth is waving the franchise fee on approximately 250 select U.S. 7‑Eleven stores, offering a savings of up to $80,000. The stores are located across

Millennials Drive Energy Drink Consumption

Older Millennials prove to be a core customer for these energy boosting beverages. Americans love their energy drinks and shots, especially older Millennials (consumers ages 27-37) who may be transitioning to parenthood and might be most in need of that extra boost to get them through the day. A recent report by Mintel found that

How To Turn a Hot Dog Into A Free Vacation

Turkey Hill’s sweepstakes will send lucky c-store customers on a free trip. Turkey Hill is tempting customers with the chance to win its Sizzlin’ Summer Getaway vacation. A Turkey Hill Rewards Card and a hot dog, fountain drink or slushey could become a ticket to a free vacation for Grand Prize winners of the Sizzlin’

New Website Answers C-store Retailers’ Questions On Flex Fuels

Site includes first hand stories from convenience store retailers about their experiences. The American Coalition for Ethanol (ACE) has introduced a new Website to assist gas and fuel marketers with their questions about E15, E85 and other flex fuel blends. The move is part of the ACE’s ongoing retailer-focused campaign called Flex Fuel Forward. “When

Wawa Welcome America To Kick Off In Philadelphia

For the sixth year, c-store chain Wawa sponsors Welcome America treating customers to free beverages and fun activities. Wawa Inc. is embarking on its sixth year as the title sponsor of the Philadelphia region’s biggest Independence Day celebration: Wawa Welcome America. The festival includes eight days of activities, and this year Wawa plans to introduce

Google Introduces Android Pay

Stores equipped with NFC technology can begin offering customers the ability to pay with their Android phone. Google introduced a new digital wallet called Android Pay, which lets customers pay using their smartphones, at its annual developer conference in San Francisco on Thursday, May 28, The Wired reported Android Pay will be available on select

Taco Bell, Pizza Hut Cut Artificial Ingredients

In response to customer demand, Yum Brands is switching to ingredients customers can recognize. Taco Bell and Pizza Hut—both owned by Yum Brands Inc.—are removing artificial colors and flavors from their foods as customers demand more natural food and transparency when it comes to ingredients. For example, instead of “black pepper flavor,” Taco Bell plans

Sunoco Bottles Gasoline-Scented Cologne

New racing track and gasoline scented fragrance launches as part of a social media campaign. Sunoco Racing has debuted “The Essence of Racing,” in a new fragrance called Burnt Rubbér as part of a wider social media campaign that is sure to draw attention. Sunoco has joined forces with racing stars Jimmie Johnson, Graham Rahal

Dos Equis Launches Luna Rising Campaign

C-store retails can appeal to beer customers with this fully-integrated campaign. Dos Equis just introduced its summer of 2015—Luna Rising—a retail and on-premise promotional campaign, designed to capitalize on the outdoor summer occasions that rise with the moon. The promotion kicks off June 1 and runs through the end of August. Dos Equis’ Luna Rising

Core-Mark To Webcast Investment Conference Presentation

Both the live and archived presentation will be available on Core-Mark’s Website. Core-Mark Holding Co. Inc. is featuring a Webcast of its presentation from the Stephens Spring Investment Conference on Wednesday, June 3, 2015 beginning at 2 p.m. EST. The live Webcast will be available on the company’s Website. An archived replay of the presentation

C-store Retailers See Solid Smokeless Tobacco Sales

Improving the smokeless section by updating products and increasing promotions can help drive convenience store retailers’ smokeless tobacco categories. By Howard Riell, Associate Editor Information Resources Inc. (IRI)’s Infoscan data shows that for the 52-week period ending April 19, 2015, c-stores rang up nearly $5.7 billion in smokeless tobacco sales, an increase of 5.8%. Of

How To Make Your C-store Shine

Convenience store retailers can follow this easy checklist from Cintas to better clean their stores this spring. As convenience store retailers prepare for summer traffic and warm temperatures, Cintas Corp. introduced a checklist to show c-store retailers how to shed the final remnants of winter grime and dirt and help their stores shine. “After an

Nielsen Finds Consumer Confidence Cautiously Growing in 2015

Spending among U.S. consumers picked up in the first quarter of 2015, but many customers continue to struggle financially. Nielsen’s Q1 2015 Consumer Confidence Report examined 30,000 consumers in 60 countries and found consumer optimism is on the rise so far this year, although many consumer continue in a recessionary mindset. U.S. results were widely

Fresh & Easy Introduces New Bakery Offering

Wild Oats Organic line of muffins and cakes to provide convenient bakery options for customers as part of its new vision of modern convenience. Fresh & Easy is appealing to health conscious customers by making organic products more available, affordable and now even more delicious with the introduction of some of the first lines of

7-Eleven Listed Among BrandZ’s Top Retail Brands

7-Eleven joins Walgreens, CVS on Retail Top 20 list, showing convenience is a key trend. 7-Eleven took the No. 17 spot on BrandZ’s Retail Top 20 list, part of its 100 Most Valuable Global Brands report. The appearance of 7-Eleven in the BrandZ Retail Top 20 for the first time confirms the strength of the