How to Avoid the Spread of Foodborne Illness

Foodborne illnesses are preventable, here is how: This year, Chipotle has had multiple foodborne illness outbreaks, sickening consumers in nine different states. The chain, whose slogan is “food with integrity,” has strong food safety procedures in place, and their corporate office carefully researches their suppliers. This shows that foodborne illness can happen to any foodservice


How to Appeal to the Ethical Consumer

Purchasing goods labeled “ethical” makes consumers feel good, but there is confusion among consumers about what these labels really mean. New research from Mintel has revealed that ethics continues to grow in importance when it comes to a company’s reputation, especially considering that public opinion can now go viral in an instant. New research from

Acquisition Interest Circulates Following Engine Capital Letter To CST Brands

After a shareholder publicly questions CST’s profitability, the industry watches for the chain’s next move. Several companies have reportedly expressed interest in a potential acquisition of CST Brands’ assets, including Marathon Petroleum’s, Speedway, Alimentation Couche-Tard and Energy Transfer Partners’ Sunoco, according to The Street. The interest follows a Dec. 9 open letter from shareholder Engine

Uncommon Common Sense

By Mel Kleiman, President, Humetrics Make it a practice to tell your people that the things you need them to do are hard, even when you know the tasks at hand are easy. Here’s why: Rabbi Chefitz had all the Cub Scouts sit in a circle with a big tom-tom in the center. He beat a particular

McDonald’s All-Day Breakfast Success

McDonald’s breakfast program sparks new trends. In the second month following the launch of McDonald’s all-day breakfast program, data shows that this turnaround effort has been a success. According to a report from the Chicago Tribune, the launch of the breakfast program has brought in new customers, along with regaining the favor of former customers. New

GMDC and Nielsen Release Hierarchy Data Set

New data from GMDC and Nielsen provides optimistic forecast for grocery retailers. The Global Market Development Center and Nielsen have released the much anticipated, latest refresh of its proprietary GMDC/Nielsen General Merchandise Hierarchy data set. The data provides a detailed look at sales and trends across GM in the food and drug channels and extends

Sentinel Acquires Motor Fuel Delivery Fleet

United Pacific now has a network of 380 retail locations. Sentinel Transportation LLC has acquired a motor fuel delivery fleet and has been awarded a long term delivery agreement from United Transportation Co. LLC, an affiliate of Apro LLC (United Pacific). The delivery agreement with United Pacific enables United Pacific to build on its 60

Mobile Pay Popularity Rises

Mobile pay is rising in popularity, but consumers prefer some programs over others.  More than 1,000 men and women were polled between Dec. 1-5, 2015 for Retale’s its second annual commissioned study which  examined consumer interest and adoption of in-store mobile payments during the holiday shopping season. The study focused on several key areas, including the

Newcastle English Ales Awarded Three Medals

Newcastle has brought home two gold medals and a silver for its English ales. Newcastle Brown Ale’s portfolio of English ales has been awarded three medals in the 2015 World Beer Championships hosted by Newcastle “Foreign Extra” IPA and Newcastle Scotch Ale won gold while Newcastle Brown Ale took home silver. Founded in 1994,

Retailers Urge Rejection of Customs Bill

Retailers request a provision to customs bill that requires online retailers to collect sales tax. Congress has been urged by The National Retail Federation to reject a customs reauthorization bill set for a vote. The NRF requests that the bill not pass unless it includes a provision allowing states to require online merchants to collect

Sheetz Makes the Holiday Brighter for ‘Kidz’

Sheetz joins with Make-A-Wish Foundation to help families with ill children through the holidays. Sheetz Family Charities, a 501 (c)(3) charitable organization, has spent the last 23 years raising funds through in-store donations, proceeds from Sheetz bottled water sales and the Annual “For the Kidz” Golf Classic, as well as, other fundraising events throughout the

Love’s Opens Two New Locations

Love’s now operates over 300 travel stops. Love’s Travel Stops has opened two new locations in Kentucky and Oklahoma. The new stores are located along Interstate 75, Exit 136, in Sadieville, Ky., and along Interstate 35, Exit 157, in Guthrie, Okla. The opening of these locations brings Love’s total number of travel stops to more

Foodservice Equipment Sweepstakes

Heat up your business with Vollrath! The company is offering a sweepstakes where retailers can win $2,000 in foodservice equipment for their store. Click here to register now! To be eligible to win, you must be a convenience store owner, manager or purchasing lead of a chain or independent convenience store. At a time when

Are You Focused on the Right Things?

By Mel Kleiman, President, Humetrics Headlines are always devoted to whatever it is that happens to be scaring the pants off us today (a disease like Ebola, global warming, the economy, etc.) while, in fact, approximately 3,300 deaths occur every day worldwide due to road accidents. So, why aren’t we on high alert about this much more probable “clear and present danger” as well? My point here

It’s That Time of Year Again

By Bill Scott,  founder of StoreReport LLC & Scott Systems Inc. The phrase “Merry Christmas,” has become more of a political hot potato than ever before. Oh boy, here we go. Another fine mess we have gotten ourselves into. Whoever thought a two-word phrase might be used to inadvertently limit the customers that come into our

Love’s Offers Convenient Holiday Shopping

Love’s has an increased holiday gift selection this shopping season. Love’s Travel Stops is offering shoppers is offering a holiday shopping venue where they can find this year’s hottest gifts and can get in and out quickly. In addition to the wide variety of toys and gift items found in more than 360 Love’s locations

TravelCenters Opens New Popeyes

TravelCenters has opened its fifth Alabama Popeyes Louisiana Kitchen. A new Popeyes Louisiana Kitchen has opened at TA Tuscaloosa in Tuscaloosa, Ala. This store is located at I-20/I-59, Exit 77 (3501 Buttermilk Road). The new Popeyes will serve the prominent southern-style cooking that has made Popeyes famous. Guests can choose from any of the full

European Market Combats Outrageous Credit Card Fees

The hope is that the European Union’s action will influence U.S. policy makers as well. According to a report from the Merchants Payments Coalition, European merchants and consumers will now see some relief from the exorbitant fees paid to the credit card companies and banks to process debit and credit card transactions. This relief from

Holidays Mean a Spike in Wisconsin Dairy Indusrty

Cheese sales experience a jump as the holidays approach. Each December, according to data from Information Resources Inc. (IRI), the Wisconsin dairy industry continuously sees an increase on the sales of Wisconsin cheese and dairy products. In the 2014 season, cheese sales jumped 21% in the week before Thanksgiving and 34% in the week before

Do Natural Claims Mislead Consumers?

Consumers have requested that the FDA explore “natural” claims. The NPD Group has found that foods claiming to be “natural” convey a sense of wholesomeness, without additives, chemicals and preservatives, to consumers. On the surface, “natural” and “all natural” on a food label hints to consumers that the product is free of anything manmade, but

Engine Capital Pressures CST Brands Board of Directors

In a letter, the shareholder explains why it believes the company is undervalued and the opportunities that could increase value. Engine Capital LP (together with its affiliates, “Engine”), a shareholder of CST Brands Inc., with ownership of approximately 1% of the outstanding shares of the Company, has delivered a letter to CST’s Board of Directors.

Casey’s Billmeyer To Retire This Summer

After 13 years with the company, Sam Billmeyer looks to transition his areas of responsibility to new leadership in the coming year. Sam Billmeyer, senior vice president of logistics and acquisitions for Casey’s General Stores, has announced his plans to retire on June 30, 2016. Billmeyer began his career with the Casey’s in 1992 as

Strong Pricing Buoys Cigarette Category

Robust profit growth expected in the cigarette category, according to Wells Fargo. All channel cigarette dollar sales increased 3.4% (up from +2.9% last period and +0.6% last year) during the recent four-week period ending Nov. 28, 2015, driven by very strong +3.8% pricing, and partially offset by -0.4% equal unit declines, according to a report

Wells Fargo Looks At Soft Drink Performance

Dr Pepper Snapple Group outpaces the competition. Wells Fargo Securities LLC recently reviewed Nielsen results for channel dollar sales (including grocery, drug, mass, and convenience stores) during the four-week period ending Nov. 28, 2015. Coca-Cola saw total beverage dollar sales increase 2.7% last month (+3.1% for 12-weeks) driven by solid performance in sports drinks, waters

Americans Look to Consume Sweets in Moderation this Holiday Season

Certain sweets, such as candy canes, can be indulged in, even for the health conscious consumer. The latest national survey from the National Confectioners Association (NCA) has revealed that American’s believe that there is nothing sweeter than sharing a gift of chocolate or candy at the holidays. Some 85% of Americans are likely to share