The Ice Machine Cometh

Hoshizaki America Inc. is offering two new ice machines for retail marketers. First is the KM-101BAH, which produces up to 115 pounds of ice within 24 hours and includes a built-in storage bin capable of holding 56 pounds of ice. Second, is the KM-151BAH unit which can produce up to 146 pounds of ice with

Open Pantry’s People Person

For Open Pantry Food Marts of Wisconsin Inc., it’s not enough to simply offer new and innovative products to its dynamic consumer base. The variety has to be punctuated with exceptional customer service. To achieve its goal, the Pleasant Prairie, Wis. chain has always focused on hiring outstanding personnel. Last month, the company took the

Express 3 from Structural Concepts

Structural Concepts has your next refrigerated display case in stock and ready for fast shipment. The company is expanding its existing Quick Ship program by introducing Express 3, a new service that guarantees three-business-day shipment of a select number of the company’s most popular refrigerated display cases. Express 3 complements the popular Quick Ship program.

Road Ranger Takes on CITGO

Road Ranger, the Rockford, Ill.-based operator of approximately 75 convenience stores and travel centers in five Midwestern states, filed claims against Venezuelan-owned CITGO Petroleum Corp. for breach of contract and violations of the Petroleum Marketing Practices Act caused by CITGO’s "unnecessary failure to supply gasoline to Road Ranger gas stations, for damaging the CITGO brand

Grab & Go Hummus

Tribe Mediterranean Foods, a leading trendsetter in the rapidly growing Mediterranean food category and creators of America’s favorite hummus, is targeting convenience stores and grab-and-go consumers with Tribe All Natural Snackers. The two-ounce Hummus Snackers are conveniently packaged in four-packs to be merchandised in a convenience store or supermarket’s grocery section. Tribe is launching the

Food Industry Lacks Understanding of Organic Consumers

A food marketing researcher from Saint Joseph’s University in Philadelphia is learning more about consumer attitudes toward organic foods and exploring their influence on U.S. Markets. The stereotypes associated with organic consumers used to signify something very different than they do today. Stores like Whole Foods have welcomed designer shoes to their traditional Birkenstock foot

Lettieri’s Continues Convenience Commitment

As part of its ongoing effort to better service the convenience store industry, Lettieri’s has partnered with one of the channel’s leading foodservice brokers, Ultimate Sales & Services, a Fredericksburg, Va.-based group that specializes in convenience store foodservice. "We are very excited to have Ultimate Sales & Services represent Lettieri’s," said Greg Dornbach, senior vice

Philip Morris Takes Aim at Trademark Violations

Philip Morris USA, the world’s largest tobacco company, filed a lawsuit in federal court in the Central District of California against Nice Pak Products Inc. of Orangeburg, N.Y. The lawsuit is aimed at stopping the importation, distribution, and sale of counterfeit cigarettes and the unauthorized use of Philip Morris USA’s trademarks. This suit arises from

Kum & Go Names Director of Recruitment and Retention

Kum & Go L.C., the West Des Moines, Iowa operator of more than 430 convenience stores in 12 states, has promoted Niki DePhillips to director of recruitment and retention. As director of recruitment and retention, DePhillips will work within Grow People, the name of Kum & Go’s human resources department, and she will be responsible

Liggett Enters Snus Race

Vector Group Ltd.’s subsidiary, Liggett Group, said today that it plans to introduce Grand Prix snus, a Premium quality pouched tobacco product designed for adult smokers who are interested in smokeless tobacco alternatives to cigarettes. Grand Prix snus will be available in a variety of test markets beginning in May 2008. The product is the

Ga. Retailers Push for Sunday Alcohol Sales

If retailers in Georgia never get the opportunity to sell beer on Sunday, it won’t be from lack of effort. Led by the Georgia Association of Convenience Stores (GACS), the Georgia Sunday Sales Coalition, which was formed for the 2007 legislative session by GACS and the Georgia Food Industry Association, is taking its fight for

7-Eleven Adds Texas Stores

7-Eleven Inc. continues to be surprisingly active in the acquisition business after reaching a deal to lease 27 stores in the Dallas-Ft. Worth market from Quik Way Retail Associates LLC. The stores will be rebranded 7-Eleven and will continue to sell gasoline under the Shell brand. Financial details of the transaction were not disclosed. These

Alon Reopens Big Spring Truck Rack

Alon USA Energy Inc. said it has reopened the Big Spring, Texas refinery truck rack following an explosion and subsequent fire at facility on Feb. 18. All of the other company racks have remained operational since the explosion. "We are pleased with the progress we are making in returning the Big Spring refinery to service.

Wawa Goes Colombian

Wawa Inc., operator of more than 570 stores in Pennsylvania, New Jersey, Delaware, Maryland and Virginia, said it has added 100% Colombian coffee to their popular coffee offering. The Colombian coffee brew is widely hailed for its rich, medium body and creamy flavor, and is made from Arabica beans, grown and cultivated in the Colombian

Huff’s Calling it Quits

Huffman Oil Co. Inc., the Burlington, N.C.-based motor fuels distributor and operator of Huff’s Neighborhood Stores, is divesting all 35 of its stores in central North Carolina and Virginia. Huff’s Neighborhood Stores are well positioned and have significant customer loyalty, said James Barnwell, owner of Huffman Oil. But facing increased competition and tough retail fuel

Wake Up and Smell the Slurpee

In the mid 1960s, 7-Eleven Inc. introduced thirsty Americans to two new beverage concepts–hot coffee to go and Slurpee frozen carbonated beverages, two drinks that are now synonymous with the convenience giant. Combining these two top-selling ideas into one great-tasting new drink–the Slurpuccino, a coffee-flavored Slurpee -was an idea whose time has come. The Cafe

Pumping Up Green Awareness

Gilbarco today announced the addition of alternative fuel blending dispensers to pump lineup. Designed to blend ethanol or biodiesel with standard fuels, the new 3+1 and 3+0 blenders have Weights & Measures approvals. The alternative fuel blenders are part of the Gilbarco Encore S product line, which includes the industry’s most comprehensive selection of dispensers

Wawa Part of the Solution

Wawa Inc. reached a deal to sponsor the 21st annual Wawa Stair Climb to benefit the Cystic Fibrosis Foundation (CFF), a nonprofit donor-supported organization that seeks to cure and control cystic fibrosis and improve the quality of life for those living with the disease. Cystic fibrosis is a life threatening genetic disease that affects the

Alon Refinery Fire Under Investigation

Alon USA Energy Inc. said today that all but one of the four workers injured in Monday’s explosion were released from the hospital yesterday. The one remaining employee is being treated for burns and he is believed to be in stable condition. The cause of the explosion, which occurred in the area around the propylene

Road Ranger Files Claims Against CITGO

Road Ranger, the Rockford, Ill.-based operator of approximately 75 convenience stores and travel centers in five Midwestern states, filed claims against Venezuelan-owned CITGO Petroleum Corp. for breach of contract and violations of the Petroleum Marketing Practices Act caused by CITGO’s unnecessary failure to supply gasoline to Road Ranger gas stations, for damaging the CITGO brand

Smoker Friendly Tabs Collett

Smoker Friendly International has named Darren Collett, owner of Collett Enterprises and a Smoker Friendly Authorized Dealer (SFAD) with 17 stores in Southern Indiana, its Director of Brand Growth. Collett’s responsibilities will include working industry trade shows, selling the SFAD program to retailers and distributors, to continue the Smoker Friendly brand expansion in retail store

Explosion at Alon Refinery Injures Four

Four workers have been hurt in today’s oil refinery explosion in Big Spring–as the blaze continues to burn. Officials said they are unsure on caused the explosion at the West Texas unit operated by Dallas-based Alon USA. Authorities said one company worker suffered burns and has been transported to a hospital. His condition wasn’t immediately

Conflict Brewing Between Dunkin’ Donuts and Franchise Owners

An overwhelming majority of Dunkin’ Donuts franchise owners in New England and New York oppose new partnerships between Dunkin’ Brands, Sara Lee Foods, Procter & Gamble and Hess convenience stores. The majority also believes these actions will ultimately devalue the iconic coffee brand. A spokesman for Dunkin’ Donuts disagreed saying the chain did extensive due

Anheuser-Busch Aids Southern Tornado Victims

The Anheuser-Busch Foundation is donating $100,000 to the American Red Cross to aid relief efforts for victims of last week’s Southern tornadoes. The devastating line of thunderstorms and tornadoes swept across the midsection of the United States last week, leaving a widespread path of destruction in its wake. The storms killed at least 55 people,

Customer Response Surveys Could Reap Big Benefits

As the industry changes and evolves and you must continually battle blurred channels, changing technologies and decreased differentiation, one thing is constant: the experience you offer your customers can set you apart from your competition and keep your customers coming back. Great customer experience begins with knowing how your customers view your stores, your product