Frontline Reversal of Fortune

EDITOR’S NOTE: CSD AND HR CONSULTANT MEL KLEIMAN WILL PRESENT THE SECOND ANNUAL HR STUDY, FEATURING EMPLOYEE TRENDING DATA AND A STORE EMPLOYEE SALARY OVERVIEW, IN THE JANUARY 2010 ISSUE OF CONVENIENCE STORE DECISIONS. Just a short 18 months ago, most convenience retailers were desperate for frontline workers and, on most days, priority one was to

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Grocery Sales Going Up

Signs of the Times Overextended and anxious about the economy, consumers are responding to economic pressures by buying less, borrowing less and paying down credit card debt. The amount Americans owe on credit cards and other consumer loans plunged a record $21.6 billion in July, dimming prospects that the budding economic recovery will extend to

Lessons Learned from Challenging Year

There’s no doubt that 2009 will go down as one of the most challenging years ever for the convenience store and petroleum industry. Combined with the poor economy that plagued marketers all year, credit card fees and tobacco regulations added fuel to a fire that, quite honestly, was already burning out of control. For this

Progressive POS Solutions

Speed of service is crucial, of course, but with all the services that convenience stores offer today communication—between machines—is key. From gas pumps and safes to back-office software and lottery terminals, operators are finding that integrating them with their point-of-sale (POS) systems leads to greater accuracy, efficiency and profitability. Mary Vinson, director of operations for

Fuel Rises Regionally

Brian L. Milne, Refined Fuels Editor, Telvent DTN   Retail gasoline prices in California gained during the Thanksgiving Day holiday weekend, and are poised to move higher after wholesale prices in the state’s fuel market moved up sharply on aggressive buying. The increase in the Golden State’s gasoline prices halts a trend for decreasing values

Kum & Go Helps United Way Campaign

  Kum & Go was among 14 central Iowa companies and organizations that increased its yearly contributions to the United Way campaign this year-collectively the companies increased donations 10% compared to last year, the Des Moines Register reported.    Pacesetter organizations, such as Kum & Go, conduct early campaigns and pledge to increase their United

Couche-Tard Acquires Arizona Fuel Terminals

  Alimentation Couche-Tard Inc. has signed an agreement through one of its subsidiaries to acquire 16 fuel terminals in Phoenix from BP West Coast Products LLC.   “The Phoenix Terminal is an excellent asset with outstanding employees who manage a very high quality operation. Strategically, this acquisition will add efficiencies in our fuel supply chain

MetroSplash Welcomes New CEO

  MetroSplash Systems Group Inc., a leader in fuel-based loyalty solutions, has appointed Patrick Cummiskey as its new chairman of the board and CEO.   A MetroSplash board member since November 2008, Cummiskey is well-known in the industry and has expertise in transaction processing for the supermarket, convenience store and petroleum markets.   “MetroSplash is

7-Eleven Taps RKF as Exclusive Leasing Representative

  Robert K. Futterman & Associates LLC (RKF), an independent real estate firm specializing in retail leasing, investment sales and consulting services, has been retained as the exclusive retail leasing representative in Manhattan for 7 Eleven Inc.   7-Eleven, the world leader in convenience retailing, is expanding its presence in the New York metro area

Could Philip Morris Be Considering E-Cigarettes?

  Philip Morris, the biggest maker of tobacco cigarettes in the U.S., reportedly is in talks with Ruyan Group, which manufactured the original electronic cigarette in 2005, OfficalWire reported yesterday.   Now that the FDA has the authority to regulate the tobacco industry, Philip Morris could be looking to gain controlling interest over the products

Valero to Permanently Close Delaware City Refinery

  Valero Energy Corporation plans to permanently shut down its Delaware City refinery due to financial losses caused by very poor economic conditions, significant capital spending requirements and high operating costs.   The shutdown will affect about 550 employees at the plant. Valero notified refinery employees of the impending shutdown on Nov. 20, and has

Moody’s Ups 7-Eleven Rating

  Moody’s Investors Service increased its ratings outlook on 7-Eleven Inc. to positive, noting the c-store chain has seen improved results despite the recession, The Wall Street Journal reported.   7-Eleven, which has some 6,200 stores in the U.S. and Canada and is owned by Seven-Eleven Japan Co., reports an annual revenue of about $17

Couche-Tard Profit Hurt By Gas Margins

  Alimentation Couche-Tard released its second quarter results, reporting net earnings of $88.2 million, down $9.4 million or 9.6%.   The drop was a result of a 9.10 cents per gallon decrease in motor fuel gross margins in the U.S., which had an estimated impact of more than $65 million before income taxes.   During

Gasoline Prices Edging Higher into December

By Brian L. Milne, Refined Fuels Editor, Telvent DTN   Retail gasoline prices are moving higher across most of the country as Americans finalize travel plans for the Thanksgiving holiday. AAA expects a 2.1% increase in automobile travel of 50 miles or more from home with this year’s holiday compared with 2008, projecting 33.2 million

Hot Stuff Foods Introduces Hot Stuffed Stix

  Hot Stuff Foods has rolled out new Hot Stuffed Stix, a mozzarella-stuffed breadstick dusted with a light parmesan cheese coating, to complement  Hot Stuff Foods’ multi-day-part foodservice initiative and commitment to providing busy consumers with quality on-the-go items.     “Our Hot Stuffed Stix is the perfect product addition for our franchise partners who are

ACI Warns Families About Interchange Fees

  The American Consumer Institute (ACI) has released a ConsumerGram detailing the negative effects that high credit card fees (interchange fees) have on families across the country, MarketWatch reported.   The report comes shortly before one of the biggest shopping days of the year.   “Holiday season is right around the corner. As many American

Casey’s Buys Nine Bullseye Locations

  Casey’s General Stores Inc. has entered into agreements to purchase nine convenience stores in Missouri owned by PICS Marketing Inc. and Ridgerunner Properties LLC.   The stores are currently operated by Cox Oil Company Inc. under the Bullseye banner, and will be immediately rebranded to Casey’s. Cox Oil will continue to operate nine other

7-Eleven Taps Tom Gerrity

  Tom Gerrity, who has led 7-Eleven Inc.’s foray into private-label packaged food while supervising the grocery category, will now focus his merchandising efforts solely on the company’s growing 7-Select line of products.   As the new senior product director for private label products, Gerrity will oversee product development across all categories in the store.

Love’s Ranks 15th On Forbes List

  Love’s Travel Stops & Country Stores has made Forbes magazine’s list of America’s largest private companies for the 10th consecutive year.   This year Love’s was listed as No. 15, a jump from No. 25 last year. The rankings are based on 2008 revenues.   “We’re proud to be an Oklahoma company that has

Annual Survey Shows Small Businesses Optimistic

  Some 52% of small businesses participating in the fifth annual Small Business Holiday Outlook Survey by Constant Contact reported that they expect holiday sales to increase compared to last year.   This statistic marks a large increase over last year, when less than one-third of survey responders were similarly optimistic.   More than 35%

Coca-Cola Looks To The Future

  At its first 2020Vision meeting since 1998, Coca-Cola CEO Muhtar Kent said the company will more than double revenue to $200 billion by 2020, from $95 billion in 2008, Advertising Age reported.   The meeting took place last week with analysts and journalists. Coca-Cola laid out its goals concerning profit, people, portfolio, partners, planet

Quick Chek to Offer Free Coffee on Black Friday

  Quick Chek is offering free coffee on Black Friday, the day after Thanksgiving, for the second year in a row, through its promotion “Joe to the World,” reported NJBiz.com.   The family-operated company headquartered in Whitehouse Station, N.J. has more than 120 retail locations throughout New Jersey and New York and is hoping to

7-Eleven Expands in North Texas

Dallas-based 7-Eleven is adding 75 more stores n North Texas over the next three years, the Dallas Business Journal reported.   The move is part of the company’s fast-track plan—spurred by opportunities that arose due to the commercial real estate downturn— to add 550 stores nationwide and about 4,000 worldwide during the next three years,

Southside Oil Buys 172 Exxon Station

  Chester-based Southside Oil LLC has made a move to more than doubled it’s retail operations by acquiring 172 Exxon retail gasoline stations, mostly in Maryland, the Richmond Times-Dispatch reported.   Southside Oil is a wholesale gasoline distribution company owned by Steven and Linda Uphoff, who also operate 42 Uppy’s Convenience Stores Inc. locations in

Kroger Announces Black Friday Deal

  Kroger stores will begin a Holiday Gift Card offer on Black Friday, the day after Thanksgiving, worth $10 off for every $100 customers purchase in participating gift cards for a two-week period.   Shoppers will receive $10 off their purchase automatically by using their loyalty card at checkout.   Through Sunday, Dec.13.,  this special

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